The Seven Enablers & Constraints Of IT Service Management - Research Update 2011
Social media a strategic business perspective.ppt
Social media it support.pptx
10 things all it managers need to know about social media.pptx
Definitive ITIL 2011 & 2007 Edition Process & Function Lists
Implementing Service Level Management
Translating Knowledge Into Results
Social media and security essentials.pptx
Pink Think Tank 2015
What is IT4IT? - Suresh GP
The Phoenix Project DevOps Simulation - Paul Wilkinson
Continual Service Improvement: A Journey To Service Excellence - David Wright
Effective BRM: How To Build An Effective Bridge Between Business and IT - Suresh GP
How To Determine Your Return On Value - Paul Wilkinson
Self Service Adopion: Think Like a Growth Hacker - Narain Muralidharan
Era of Digitial Transformation - Andrew Milroy
What The CEO Wants You To Know - David Ratcliffe
Service Automation: Enabling The Self Service Generation - Jan-Willem Middleburg
How Public Private Partnerships Change The World - Nick Houlton
