Oratie Peter Kerkhof
Relationship Quality & Compulsive Internet use
Crisis PR op Facebook
Talking to customers: characteristics of effective social media conversations
Nachtmerrie of droom: over het samenspel van social media en customer media
Geloofwaardigheid in customer magazines en sociale media
Experimenting with webcare
Social media use and the #25jan Egyptian uprising (ECREA 2012, Istanbul)
Wetenschapscommunicatie 2.0
Applying the Unimodel to Political Persuasion