Social CRM by Jacob Morgan

Proximity about Social CRM

Moms in the internet from Razorfish

Way to integrate social media into your web-site

Research: Online reputation management

Burst Media woman in internet

Creative process by Red Keds

Social media, search and the interplay of considiration and consumption

Internet usage behaviour by age cathegory from PEW Internet

Gender and Age affected to WOM

2010 online influence trend tracker

Wireless internet in USA

What shoppers want from company website and social media

Digital women research

social media measurments

IBM: Why people follow brands

The Real life VS Social Networks

Google research about smartphone usage in 2011

Women on the web Comscore 2010

Facebook and brands from DDB