Catalyzing Change: Tools and Strategies for Digital Transformation (Museums and the Web 2015)
Using Design Thinking to Develop Visitor-Centered Experiences
Building Authentic Connections with Visitors through Design Thinking
Design Sprints for Awesome Teams: Running Design Sprints for Rapid Digital Product Development
Design Sprints for Awesome Teams: Workshop at Museums & the Web 2017
Yes, And: Improv to make your museum more collaborative, empathetic, and fun