AEV: When bad things happen

Advocate and Influencer Program Strategy

An introduction to Agile Marketing

EMC Grip Presentation

Facebook Timeline executive briefing

The Social Measurement Connection

Social Engagement Journey

Playing your way to becoming a fully-engaged enterprise

Executive briefing presentation: A strategic approach to LinkedIn

Making Support Social: Microsoft Answers and Community Support

Intuit Case Study: The Four Myths of Social Media

Social Engagement Journey - Ant's Eye View

A strategic LinkedIn approach for the enterprise [Whitepaper]

Turn fans into advocates through influencer engagement