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ZXWR RNC Routine Maintenance

Applicable to Staff with Skill Certificate Level II or Lower

Released by GU Product Support Dept.

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Version Introduction

References:

1.

2.

Version Date Author Checked by

Amendment Record

R1.0 2011-03-24 Zhao chenmu *** None

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Course Objectives:

To understand the routine maintenance works

To master the routine maintenance works

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Content

Daily Maintenance

Weekly Maintenance

Monthly Maintenance

Quarterly Maintenance

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Daily Maintenance

Daily maintenance has four tasks: RNC environment check OMM server status check RNC MO( Managed Object ) status check RNC alarm audit

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Daily Maintenance—RNC environment check

Equipment Room Temperature

Recommended temperature: 15ºC to 30ºC. Humidity

Recommended humidity: 40% to 65%. Security

The burglarproof net, door and window are intact. Cleanness

The equipment room is tidy and clean without distinct dust.

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Daily Maintenance—OMM server status check

OMM client can login normally. Performance data can be exported normally. System configuration data backup policy running normally.

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Daily Maintenance—OMM server status check

OMM client can login normally. From client PC run ‘run-client’ icon and try to login.

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Daily Maintenance—OMM server status check

Performance data can be exported normally. Open PM GUI first.

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Daily Maintenance—OMM server status check

Performance data can be exported normally. In PM GUI, open ‘Performance Data Query’.

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Daily Maintenance—OMM server status check

Performance data can be exported normally. From pop up dialog, select ‘RNC-KPI index’ and click ok.

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Daily Maintenance—OMM server status check

If system can generate non-blank value it means PM work normally.

If all are blank value, please contact next level for troubleshooting.

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Daily Maintenance—OMM server status check

System configuration data backup policy running normally.

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Daily Maintenance—OMM server status check

From CM GUI, select ‘Management’ click ‘Data Recover’.

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Daily Maintenance—OMM server status check

In the ‘Data Recover’ dialog click ‘select’ button.

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Daily Maintenance—OMM server status check

In the open dialog, make sure the latest backup data time stamp is this morning.

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Daily Maintenance—RNC MO status check

RNC MO connected normally. In CM GUI check RNC MO connection is normal

status.

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Daily Maintenance—RNC MO status check

RNC configuration data modification indicator is ‘Blue color’ (nothing changed).

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Daily Maintenance—RNC Alarm Audit

Audit RNC real-time alarm

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Open Fault Management

Daily Maintenance—RNC Alarm Audit

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Export realtime alarms

Daily Maintenance—RNC Alarm Audit

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Save as .xls format

Daily Maintenance—RNC Alarm Audit

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Check RNC real-time alarm from the xls file.

Daily Maintenance—RNC Alarm Audit

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Daily Maintenance—RNC History Alarm Audit Open history alarms

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Click ‘quick search’ icon in History Alarm Query GUI

Daily Maintenance—RNC History Alarm Audit

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Select ‘Happen Time’ in the filter Time range set to 24 hours Then click ‘OK’ button.

Daily Maintenance—RNC History Alarm Audit

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After few seconds, 24 hours history alarms appears.

Daily Maintenance—RNC History Alarm Audit

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Export the history data and analysis RNC history alarms about 24 hours.

Daily Maintenance—RNC History Alarm Audit

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Open Notificatons

Daily Maintenance—RNC History Notifications Audit

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Audit Node B 24 hours history notifications Click ‘Quick Search’ icon.

Daily Maintenance—RNC History Notifications Audit

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Select ‘Happen Time’ in the filter Time range set to 24 hours Then click ‘OK’ button.

Daily Maintenance—RNC History Notifications Audit

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After few seconds, 24 hours history notifications appears.

Daily Maintenance—RNC History Notifications Audit

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Audit Node B 24 hours history notifications Export the history data and analysis the history

Node B notifications.

Daily Maintenance—RNC History Notifications Audit

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Content

Daily Maintenance

Weekly Maintenance

Monthly Maintenance

Quarterly Maintenance

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Weekly Maintenance

Weekly maintenance have two tasks OMM client virus scan. System configuration data export (XLS format).

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Weekly Maintenance—OMM client virus scan

Use Anti-virus software scan OMM client PC.

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Weekly Maintenance—System configuration data export (XLS format)

In CM GUI, select ‘RNC Managed Element’ MO.

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Weekly Maintenance—System configuration data export (XLS format)

After this, from menu bar add ‘RNC ManagedElement’ menu.

Select ‘Configuration Data Export Tool’ item.

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Weekly Maintenance—System configuration data export (XLS format)

In the pop up dialog has 6 pages. Click ‘Select All’ for each page.

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Weekly Maintenance—System configuration data export (XLS format)

Click ‘Export Data’ button.

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Weekly Maintenance—System configuration data export (XLS format)

Select save directory and wait few minutes.

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Weekly Maintenance—System configuration data export (XLS format)

System will generate a folder in your PC.

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Content

Daily Maintenance

Weekly Maintenance

Monthly Maintenance

Quarterly Maintenance

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Monthly Maintenance

Monthly maintenance have two tasks OMM server disk space check. NTP status check.

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Monthly Maintenance—OMM server disk space check

Delete old configuration data stored in OMM ../ums-svr\backup\sysmanager folder.

Use df –k to confirm system disk space.

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Monthly Maintenance—NTP status check

Check OMM server TOD time is the same with TOD source.

Check RNC TOD time is the same with OMM server.

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Monthly Maintenance—NTP status check

Check OMM server TOD time is the same with TOD source. In OMM server GUI, from ‘System’ menu select

‘Show System Time’ item.

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Monthly Maintenance—NTP status check

Check OMM server TOD time is the same with TOD source. In OMM server GUI, from ‘System’ menu select

‘Show System Time’ item.

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Monthly Maintenance—NTP status check

Compare the result with TOD source. Any time shift ask next level support.

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Monthly Maintenance—NTP status check

Check RNC TOD time is the same with OMM server. Double click ‘RNC Ground Resource Management’ MO

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Monthly Maintenance—NTP status check

In the right view click ‘Synchronize NE’s Clock’ icon.

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Monthly Maintenance—NTP status check

If successful, RNC TOD time already adjusted. If failed, ask next level for support.

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Content

Daily Maintenance

Weekly Maintenance

Monthly Maintenance

Quarterly Maintenance

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Quarterly Maintenance

Quarterly maintenance have one task Cleaning up RNC cabinet dust filter.

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Chapter/Course Review

Why we need routine maintenance？ What we should do？

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