Post on 09-May-2015
Kathi Kruse
Kruse Control Inc.
@kathikruse
10/12/2011
SocialMore Leads
Through
Social Media
Integration
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
TK Carsites, Inc. has been in business for over 9 years with our corporate
offices located in Irvine, California.
Most recently, TK Carsites has been acquired by KPA, a dealer services and
Internet marketing provider for over 4,000 automotive, truck, and equipment
dealerships, and service companies, you can find out more about KPA by
visiting KPAOnline.com and learn more about TK joining the KPA family by
visiting our blog at www.Blog.TKCarsites.com.
TK specializes in “Automotive Website Development”, “Social Media” and
“Search Engine Optimization” with dealerships in all 50 states.
We are proud to announce that TK is the only vendor to have won Auto Dealers
Monthly’s coveted “Dealers Choice” Award for an unprecedented 6 consecutive
years!
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TK CARSITES – COMPANY
PROFILE
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
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Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
PRESENTER
kathi@krusecontrolinc.com
714.251.6440
Facebook: kathikruse
Twitter: @kathikruse
LinkedIn: krusecontrol
Feed the Bear
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
SHIFT HAPPENS.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Targeted Marketing.
Relationship Building.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Social Media is Word of Mouth
...DigitizedCopyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
What’s Driving These Changes?
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Born into a world of hype, their
BS-detectors are highly
sensitive and calibrated with
Social feedback.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Consequently....
Tried & true selling
methods that worked
as recently as 2 years
ago work far less well
today.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Interconnectivity
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Today’s customer doesn’t just buy what you sell...they buy WHO YOU
ARE.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Relationship
=Trust
=Sales
The Social Customer:
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
The Social Shift:
Daily Operations
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
#1:
Dealership Marketing
Manager
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
#2:
Wake Up to Your Social Community
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
#3:
Your Staff = “Brand Advocates”
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Social Media Marketing
•Build Fans
•Turn Fans into Leads
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Greet Them Right
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Entice.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
FanGate (Reveal Tab)
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Lead Generation Form
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Cheap, Effective Facebook Ads
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Be Relevant, Keep
Content Fresh.
Content Rules.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Engage
Relevant.
Recent.
Local.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Listen.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Integration with
Daily Operations
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Key to Success?
Buy In
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
7-Steps to Integration:
1.Train Frontline personnel
2.Signage
3.Tell your stories
4.Tap into “Brand Advocates”
5.Motivate, recognize & reward
6.Lean on already-existing presence
7.Video and Testimonials
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Social Media Policy
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Links to the recorded webinar will be emailed to you within 24
hours and will also be posted on the TK Carsites Webinar
Series page.
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Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.
Contact Information
www.TKCarsites.com
Kathi Kruse
kathi@krusecontrolinc.com
714.251.6440
Facebook: kathikruse
Twitter: @kathikruse
LinkedIn: krusecontrol
.