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© 2012 VMware Inc. All rights reserved
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Your Cloud. Your Desktop. Just Got BetterDeliver Desktops as a Managed Service with VMware View 5
Last Update: March 20, 2012
Version View 5.1
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Table of Contents
Corporate Overview
End User Computing Vision
Phase 1: Improve What You Have Now
Real World Examples
Resources
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VMware is the Customer Proven Market Leader
Company Overview
• $3.77 billion in 2011 revenues
• >$4.5 billion in cash and equivalents
• 30%+ operating margins
• ~11,000 employees worldwide
• 5th largest infrastructure software company in the world
Proven in the Trenches
• 300,000+ VMware customers
• 100% of Fortune 100
• 100% of Fortune Global 100
• 99% of Fortune 1000
• 97% of Fortune Global 500
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Leading to a More Engaged, Productive Workforce
Enabling Greater Business Agility…
VMware Mission
Enable Our Customers By Simplifying and Automating IT in the Cloud Era
Optimizing IT Efficiency…
Enabling Business Transformation thru IT Transformation
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Empowered, Secure Mobile Workforce
Faster Time-to-Market for Modern Applications
A More Flexible, Scalable, Efficient Infrastructure for All Apps
Existing Datacenters Public Cloud Services
Cloud Infrastructure & Management
Cloud Application Platform
End-User Computing
VMware Focus
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A Vision for End User Computing
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The Way We Work is Rapidly Evolving
OS ACCESS
APPS
ACCESS:37% use do-it-yourself tech97% carry > 2 devices
DEVICES:2010 Shipments Tablets + Smartphones > PC2015 shipments1.1B cell phones, 300M tablets
APPS:2015 Mobile App Market $38B
Sources: Morgan Stanley 2011, Gartner 2011, Forrester 2010, Pew 2011
DEVICES
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OS ACCESS
APPSDEVICES
STUCK IN A
VICIOUSSPIRAL
IT is Under Pressure from Every DirectionCOM
PLIANCE
BUSINESS
BUDGET
USERS
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Enter the Post-PC Era
Windows(Physical)
Mac(Physical)
iOS
Android
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?The Post-PC Era and the Piecemeal Approach
Windows(Physical)
Mac(Physical)
iOS
Android
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VMware End User Computing Platform for the Post-PC Era
CONNECTMANAGESIMPLIFY
DesktopService
App CatalogService
DataService
Secure UniversalAccess
Users, Desktops, Apps, Data Policies
End Users
UniversalServices
Broker
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Where are we headed?
My Apps, My Files, Native Device Experience
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Delivering Delighted End-Users and IT Heroes
UniversalServices
BrokerVMware
IT Gains Centralized Management (Policies, Security, Delivery) of all Services & Apps across all Devices
End-Users Gain Easy, Efficient Access to my Files and my Applications across all my Devices
Business Gains in Agility, Growth, Innovation, Competitiveness, Productivity and Cost Controls.
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The Journey to the Post-PC Era
Improve what you have now
Embrace the Cloud
Escape to Your Cloud
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1 Improve what you have nowPrepare to Break Out
Better Desktops,Better Applications
View 5
ThinApp
Horizon
Project Octopus
New Apps
View
ThinApp
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The Problem with Desktops
End-User Pains Apps/data trapped on a single device Limited device choice and freedom Limited remote access and mobility
Desktop and application downtime Dissatisfaction and frustration
IT Pains Distributed computing environment is
difficult to manage and control Hardware centric model is inflexible and
traps apps and data to device
Difficult to patch and update High IT support costs
Business Impact Rising Cost of Business: $1 in hardware
equals $3 in management Compliance and security risks Rouge end user behavior
8+ hours lost per employee per year in end-user productivity
Lack of innovation Inability to recruit and retain talent
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VMware View Delivers Desktops as a Managed Service
CONNECTMANAGESIMPLIFY
DesktopService
Secure UniversalAccess
App CatalogService
DataService
Users, Desktops, Apps, Data
Policies
End Users
ViewThinApp
View ThinApp
VMware View
VMware View Composer
VMware ThinAppVMware View Clients
VMwareView Manager
VMware View Architecture
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VMware View Delivers Value
End-user Benefits
A device of your choosing Secure and flexible anytime access Dynamic and adaptive experience Familiar desktop experience
Improved technology support 71% reduction in downtime
IT Benefits Centralized management and control Virtualization enables isolation,
encapsulation, flexibility Data secure in data center 94% reduction in desk side support
85% reduction in imaging time 57% decrease in app packaging and
deployment time 65% reduction in configuration time
Business Impact Reduce Desktop TCO up to 50% Reduce IT support costs by 55% CAPEX flexibility with endpoint devices Reduce end-user productivity loss up to
58%
Gain business ability Faster time to M&A, secure divestiture Beginning step in transformation to End-
User Computing Platform
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Customer Proof Points
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Desktop Service Solutions Address a Wide Variety of Needs
Task Workers Knowledge Workers Power Users Mobile Users
Flexible and secure access to data and applications from any device whether in the office, remote or on the road.
Mobile-Secure Desktop
Secure access to data and applications for offshore or outsource contact centers, developers and back office employees. to developers.
Business ProcessDesktop
Flexible and secure access to data and applications from remote and branch offices with limited or no local IT support.
Branch OfficeDesktop
Highly available and access to data and applications for employees requiring business continuity and disaster recovery desktops.
Always On Desktop
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VMware Delivers Desktop Services Worldwide
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Customer Spotlight: Blue Cross Blue Shield
• A consistent end-user solution• Existing solution was difficult to maintain• Regulatory compliance
Needs
• Mobile Secure Desktop use case• VMware View and ThinApp • 1500 virtual desktops
Solution
• Regulatory for data security and protection • Disaster recovery from “snowmaggedon”• Lock down endpoints without sacrificing accessibility • Roaming desktop access with iPads• Save IT time spent on maintenance and remediation• Free up datacenter space and power consumption
Benefits
“With VMware, it just works right out of the box. We don’t spend a lot of time keeping it up and running…”
Brian VincikSenior Systems Admin
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Customer Spotlight: Amway
• Centralize financial operations to Costa Rica• Need high performance user experience• Did not want local datacenter (no time and
security issues)
Needs
• Business Process Desktop use case• VMware View and ThinApp
Solution
• Cannot tell the desktops are remote• Reduce security risks• Eliminate spyware, blue screens of death• Costa Rica project a model for worldwide Amway
operations
Benefits
“We’ve been able to build a system that is completely dynamic, manageable and scalable and deliver it thousands of miles away.”
Josiah Becker, Systems Support Analyst
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Customer Spotlight: Bank of Tokyo Mitsubishi UFJ
• Increase security of desktop stations• Ensure usability at Office Automation (OA) terminals
Needs
• Branch Office and Mobile Secure Desktop use cases• VMware View on Thin Clients• Over 25,000 virtual desktops deployed
Solution
• Implement “Desktop Everywhere”• Freedom from Windows upgrade cycle• Improve usability and employee satisfaction• Increase desktop security• Decrease desktop maintenance costs
Benefits
“The virtual desktop, can be operated immediately … even when we sit at another desk, we can log on easily to continue working on the task started on another terminal.”
Mr. Shiro Sawada, Manager of the Systems Division, Bank of Tokyo-Mitsubishi UFJ
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1 Improve what you have nowPrepare to Break Out
Protect and optimize existing Windows application investment
Drive down IT costs
Easy to deploy and manage
Extend services to new devices
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Next Steps for Phase 1
Your first steps towards the Post-PC era.
Identify your View use cases
Assess the user needs and the environment
Now you can look to the future…
Virtualize your applications
Establish ‘rules’ for new apps
Rationalize all desktop images
Begin a View pilot and roll to production
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VMware View Resources
Learn Morewww.vmware.com/go/endusercomputing
www.vmware.com/go/view
Understand The Business Case
www.vmware.com/go/ViewValueInfoGuide
Build Your Business Casewww.vmware.com/go/view_calculator
View Customers
www.vmware.com/a/customers/product/3/VMware+View
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APPENDIX Backup slides
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VMware View Pricing and Packaging
vSphere Desktop
View Enterprise
View Premier
vSphere Desktop
vCenter Desktop
View Manager
View Composer
Persona Management
Local Mode
vShield Endpoint
ThinApp
Pricing per CCUPowered on desktop VM
$65 $150 $250
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VMware View Consulting Services
• Desktop Virtualization Healthcheck
• VMware Resident Program
• View Jumpstart
• vSphere with View Jumpstart
• ThinApp Jumpstart
• View Plan & Design
• ThinApp Plan & Design
• Desktop Virtualization Healthcheck
• VMware Resident Program
• View Jumpstart
• vSphere with View Jumpstart
• ThinApp Jumpstart
• View Plan & Design
• ThinApp Plan & Design
• Instructor-led education courses
• Desktop Virtualization Strategy Assessment
• Desktop Application Virtualization Assessment
• Desktop Infrastructure Virtualization Assessment
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Source: IDC – Quantifying Business Value of VMware View, August 2011
Traditional PC With VMware View$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
$3,500
$4,000
$4,500
$5,000
$1,000
$250
$1,400
$700
$360
$100
$720
$360
$1,360
$440$75 $75
$850
Device IT - Admin IT - Install IT - HelpDesk Downtime Server StorageSoftware
$4880
$2850
4 Year TCO Comparison (Traditional Desktop vs. VMware View)
Save $500/PC annually