Yammer for MAASTO Product and network overview

Dena Gray-Fisher, director Office of Strategic Communications Iowa Department of Transportation

What is Yammer? A private social network and collaboration tool

Friends and family Business colleagues

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MAASTO Yammer Network A private group for members of the

Mid America Association of State Transportation Officials

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Traditionally, a group email

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Yammer Conversations

Yammer is so much more …

• Post announcements/breaking news/staffing changes

• Schedule meetings/events • Share information and best

practices • Find answers and experts • Collaborate on projects or

papers • Create a virtual, searchable

knowledge base

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Social networking continues to surpass email, phone or text message in the private sector and is growing in the government sector.

Yammer is great for crowd-sourcing ideas

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Yammer is a professional networking tool

Send kudos

Share news

Start a discussion

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Features

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Profile

• Build your profile – Contact info – Expertise – Photo

• Set your email and SMS notification settings

• Install Yammer access applications – Mobile device – Web – Desktop

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People (followers) (like friends on Facebook)

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See who is online

Follow people

My Feed • Everything that is going on within the

MAASTO Network • Conversation • Questions • Comments • Sharing links • Polling • Scheduling events

• A feed of content from what you are

following: • Topics • Groups • People

• Place to post

• From your Home page • From the Group page • From MyFeed

• Select who you are going to share your

post with • Private message • Group • My Colleagues (all)

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Yammer Groups Working groups or teams within the parent MAASTO network

STIC Committee is a group

• Join an existing group – “Browse Groups” to see all

groups – Receive the feed from that

group into My Feed – Post just to that group

• Create a new group – Public or private – Invite members to join your

group – Create a group image/photo

• Leave a group • Private groups

– Invitation only – Denoted by lock symbol – Can request to join – Always private

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How do Groups work on Yammer?

• A group has its own: – Page – Messages – Group information – Member lists – Shared files

• Start a discussion with other members

• Follow the group’s discussion • Seamlessly share and discuss

documents

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Project, organizational (committee) or topic-focused group (reauthorization)

Workshop

Continue projects virtually on Yammer

In this example, the MC Yammer Group is able to continue their conversation after hosting a workshop.

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Private groups Indicated by the lock icon

• There may be times when it’s appropriate to have a private group.

• Posts to a private group always show up as “private” with a lock icon next to it.

• Any replies remain private to the members of that group.

• Nonmembers of a private group cannot access any of the private pages or posts.

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Files (sharing and collaboration)

• Four file types – All Files – Official Files (locked) – My Files

• Recent • Following • Updated by Me • Emailed to Me

– My Groups

• Upload a file – Documents – Notes – Images – Videos – Official files (read-

only)

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Notes (Look under the Files tab.)

• Create a note – Working

document – Becomes part

of your files – Invite

members to collaborate

– Highlight your changes

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Collaborate and track changes

Managing an existing file

• “Official files” are locked down

• User actions – View – Download – Email – Upload a new version – Delete (your own file) – Add related content (link,

note, file) – Add comment

• Social networking – Follow – Share

• Some files allow collaboration/editing 18

Inbox

• Search your inbox for prior messages

• Archive of your sent and received messages

• Receive replies and messages from others in your network or group

• Create and send messages to: – Entire MAASTO network – A group within the

MAASTO network – A private message to an

individual or individuals in your network

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Posting • Keep it relevant • Keep it short • Select your post type

• Start a discussion • Add a document/image • Post a poll • Praise someone • Ask a question • Post an event • Make an announcement

• @ mention individuals in your post

• Delete your messages • Stay engaged for a vibrant

networking experience

20 Illustration from TransComm Network

Utilize the power of search

• Yammer is also a knowledge base

• Use the search box to search for:

– A particular topic or word. – People. – Groups. – Conversations.

• To better organize your information and improve searchability, start conversations by selecting an existing topic or creating a new one

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Illustration from TransComm Network

Event Post an event Respond to an event post

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View an event post

Polling

Create an instant poll Respond to a poll

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See the results

Email and SMS notifications (Select your preferences in your profile.)

Likes and responses to your posts Daily digest

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Accessing Yammer • Web browser • Mobile app

– Windows Phone – iPhone and iPad – Android phone and tablet – Blackberry

• Go to http://blackberry.yammer.com on your Blackberry’s browser.

• Desktop app – Follow Yammer without opening your

Internet browser – Get instant messaging – Limited functionality

• Email or SMS – Set your preferences for frequency

• Premium options – Integration with SharePoint – Post your Tweets

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• Check to make sure you are not blocked from Yammer as a social media website; if so, seek permission to use the site for business purposes.

• Accept your email invitation – Others in your department can request an invitation by visiting the landing

page www.yammer.com/maasto • Go to the profile tab and complete the information under each of the

following sections: – Basics – Profile – Password – Notifications – Preferences – Don’t forget your photo – that’s a great networking tool when you want to

meet up at the next AASHTO conference

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1. Join a group(s)

2. Say Hi!

Four steps to getting started

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3. Follow members

4. Dive in! Give the site and its features a lap or two.

• It’s not a book, you don’t have to read everything! • Dip in and out of Yammer as you choose. • Set up your notifications so you get a daily or weekly digest. • REAP the Rewards: Talk freely to your colleagues; share ideas and pick

their brains.

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A sneak peek

• AASHTO Subcommittee on Transportation Communications Network

• Established Dec. 3, 2012 • 95 very active members • 12 groups

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Resources • Yammer Tutorials on YouTube (30

videos) • Yammer 101: Getting started webinar

on YouTube • Yammer Help Center

https://yammer.zendesk.com/home

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