Working Out Loud 2017 in Paris with IntraNetwork

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Transcript of Working Out Loud 2017 in Paris with IntraNetwork

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h"p://intranetwork.fr

Membres

Air France

Air Liquide

Allianz Worldwide Partners

BNP Paribas

Cartier

Euler Hermes

Groupe SEB

LafargeHolcim

Nissan

Nokia

SNCF

Société Générale

Sodexo

Valeo

VINCI

Etencore…

WelcometoourIntraNetworkworksession,WorkingoutLoud,14November2017

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h"ps://www.youtube.com/watch?v=7l3azE-eis4&feature=youtu.be

WelcomeJuliaandBeatetoIntraNetwork!

JuliaWeberh"ps://www.linkedin.com/in/julia-weber-09517896/

BeateStri"ma"erh"ps://www.linkedin.com/in/beate-stri"ma"er-88421b66/

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Thankyou,Steelcase!

Innovatorinspace,designandnewwaysofworking,theperfectplaceforour#wolIntraNetworksession!

About Jane McConnell, creator of IntraNetwork

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Harvard Business Review

• Air France • Air Liquide • Allianz Worldwide

Partners • BNP Paribas • Cartier • Euler Hermes • Group SEB

• LafargeHolcim • Nissan • Nokia • SNCF • Société Générale • Sodexo • Valeo • Vinci

Strategy Advisor

18 years of extensive hands-on consulting

experience with intranet and digital workplace

strategy in over 60 large, global organizations.

Ten years of research: annual surveys and reports since 2006

Tracking the trends in bringing

our own devices to work

The company cultures that help or

hinder digital transformation

Facilitator

AuthorMITSloan Management Review

Neutralize Internal Politics in

Digital Initiatives

Researcher

Approximately 300

organizations worldwide

each year

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• ShorthistoricalviewofWorkingoutLoud

• Fourverydifferentexamples:Bosch,NASA,NovozymesandNetJMC

• WOLandImpact

• Onlinegroups-#WOL

IntroducMon-Jane-14:30-14:50

WOLwithBeateandJulia-TheZFExperience-14:50-16:50• WhoisZF?(h"ps://www.zf.com/corporate/en_de/homepage/homepage.html)

• WorkingoutLoudatZF

• RealWOLexerciseswiththeIntraNetworkgroup

• Firstimpressions,discussion,wrap-up

GuidedtourofSteelcase-17:00-17:30

Program

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NarrateyourworkbyDaveWiner,2009• h"p://scripdng.com/stories/2009/08/09/narrateYourWork.html

• ManagingthevisibilityofknowledgeworkbyJimMcGee,2010• h"p://mcgeesmusings.net/2010/06/23/managing-the-visibility-of-knowledge-work/#comment-103581

• Observablework:thetamingoftheflowbyBrianTullis,2010,whopresented“Intheflow:pa"ernsofobservablework”withJoeCrumplerattheEnterprise2.0SummitintheStatesin2010.

• BryceWilliamscoinedtheterm“workingoutloud”(2010)andmadesenseofitbymergingthenoMonsof“narraMngyourwork”and“observablework”.• h"ps://thebryceswrite.com/2010/11/29/when-will-we-work-out-loud-soon/

• DennisPearce,DevelopingaMethodforMeasuring“WorkingOutLoud”,PhDThesis,2014• Downloadablehere:h"p://uknowledge.uky.edu/finance_etds/4/• (Includesadetailedreviewofresearch,reportsandbooksaboutsocialatworkingeneral,leadingtothecurrentworkingoutloud

concept)

• Dr.JaneBozarth,ShowYourWork,2014• h"ps://www.amazon.fr/Jane-Bozarth/e/B001JS7VKO/ref=sr_n"_srch_lnk_1?qid=1510501621&sr=8-1

• JohnStepper,WorkingoutLoud,2015• h"ps://workingoutloud.comandh"ps://www.youtube.com/watch?v=XpjNl3Z10uc

Shorthistoricalviewof“WorkingoutLoud”ThesereferencesrelatetotheevoluMonoftheterm“workingoutloud”anddonotincludethemuldpleinidadvesovermanyprecedingyearsofsimilarwaysofworking.

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h"ps://www.linkedin.com/pulse/working-out-loud-bosch-katharina-krentz/

Forusitismainlyavirtualcollaboradonandnetworkingmethod(=network-basedcollaboradon),whichwethinkishighlyimportantasbasistobecomeamoreagilecompany.

Butitisaswellamindsetandawaytocollaborate(tomakeyourworkvisibleandworkwithanetwork),whichbreakstradiMonalpa"ernsandsupportsadigitalculture.

TheWOLCirclemethodisintroducedasaguidedmasteryprogram,whichenablesindividualstoworkself-organizedondiversetargetsandtasksbybuildingastructuredandgoal-orientatednetwork.

Pardcipantsoftheprogramdevelopnewhabitsbyovercomingpersonalhurdles,andbecomeanacdvepartoftheconnectedandnetworkedBoschworld.

Inasmallteamof4-5people,aso-calledWOLCircle,theyexperienceandlearnhowtoworkoutloud.

WorkingoutLoudatBoschfromKatharinaPerschkeKrantz

WorkingOutLoudwasintroducedatBoschinJune2015,wherethefirstcirclepilothasbeensetup.Uptonowmorethan500associatesworld-widehavejoinedaround140circles.

SeniorConsultantNewWork&DigitalCollaboraMon,LeadWorkingOutLoudiniMaMve,CorporateCommunityManager

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WorkingoutLoudatNASAinthe1960’s-“Monday’sNotes”

KeyManagersforApollo(L-R):CharlesMathews,DrWernhervonBraun,DrGeorgeMueller.andGen.SamuelPhillips.

TextextractsandphotofromDr.RogerLaunius.CasedevelopedinShowYourWorkbyJaneBozarth,2014.h"ps://launiusr.wordpress.com/2011/02/28/comments-on-a-very-effecMve-communicaMons-system-marshall-space-flight-center’s-monday-notes/

Top

Seniormanagers,labdirectors,projectmanagers,andotherpersonnel

EveryMonday-OnepageNoteaboutweek’sprogressandproblemssenttovonBraunbyindividuals.

1VonBrauncommentedinthemarginsofeachNote.Returnedtoeachpersonindividually.

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FullpackageofNotesduplicatedandsenttoeveryone.

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WernhervonBraun,inthe1960’s.DirectoroftheMarshallSpaceFlightCenter.IniMatorofMondayNotes.

PhotofromWikipedia.

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Novozymes,globalbiochemicalresearchcompanyhasrunstructured,openinnovationeventsintheirdigitalworkplaceforseveralyears.

Theyhavelearnedsomethingvaluableformanycompanieswhodependonbeinginnovativetoleadtheirmarketplace.

Theideasgeneratedthatturnedintorealprojectscamelargelyfromthepeoplewhoparticipatedintheeventsrarelyratherthanfromthepeoplewhohadhighparticipationrates.

Thedigitalworkplaceplatformandthe“workingoutloud”approachtotheeventletpeoplewatchandparticipatewhentheyhadsomethingtocontribute.

FrankHatzack,NovozymeatIntrateamconferenceinCopenhagen,2014.PhotobyClearbox.(h"ps://www.clearbox.co.uk/intrateam-conference-2014-day-2/)

InnovaMon&WOLatNovozymes

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TheOrganizationintheDigitalAgeResearchover10years

http://www.organization-digital-age.com/

Thelast4years,Iworkedoutloud,withagroupofleadingpractitionersandadvisorswhointeractedwithmeandeachotherduringthepreparatoryandanalyticalphasesoftheresearch.

Thesepeople-mypartnersinworkingoutloud-werekeytotherelevanceandprecisionofmyreports.

2016-2017AdvisoryBoard

WorkingoutLoudatNetJMC

2013-2104Board 2014-2105Board 2015-2016Board

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WorkingoutLoudcorrelateswithhigherperformancein3criMcalorganizaMonalscenariosSurveystatement:“Teamswillinglymaketheirworkvisibletothelargerorganizationastheywork,andbeforetheworkisQinished.They"workoutloud”throughcontinual,ongoinguseofinternalcommunicationchannels.”

Howeasyisitforthecustomer-facingworkforcetoaccesstheinformationandservicestheyneedtoservecustomers?

HowconQidentareyouthatwhenpeopleleaveyourorganization,knowledgeandknow-howwillbepreserved?

SurveyAverage

*WOLsegment

*TheWOLsegmentcombinesthe4%whostated“stronglyagree”andthe27%whostated“agree”whenrespondingtothequesMonabove.DataQ42016.300organizaMonsworldwide.

HoweasyisitforpeopletolearninthenaturalQlowofwork?

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h"ps://www.linkedin.com/pulse/working-out-loud-deutschen-konzernen-geht-es-jetzt-los-sabine-kluge/

WOLCommunityofPracdcewithBosch,Daimler,BMW,Audi,SiemensandCondnental

h"ps://www.facebook.com/groups/workingoutloud/

h"ps://www.facebook.com/groups/368541350265772/(ThisgroupworksonWOLandagile.It’saverynewgroup.)

h"p://workingoutloud.com

h"ps://www.linkedin.com/groups/4937010

ResourcesforWorkingoutLoudonline,inspiredbyJohnStepper’smethod

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h"p://intranetwork.fr

Membres

Air France

Air Liquide

Allianz Worldwide Partners

BNP Paribas

Cartier

Euler Hermes

Groupe SEB

LafargeHolcim

Nissan

Nokia

SNCF

Société Générale

Sodexo

Valeo

VINCI

FormoreinformaMonaboutIntraNetwork,seethewebsite,orcontactJaneMcConnell.

h"p://intranetwork.fr/contact-2/

h"p://intranetwork.fr/

h"p://intranetwork.fr/programme-2017/

h"p://intranetwork.fr/actualites/rejoindre-inw/

h"p://intranetwork.fr/inw-in-english/