WHAT IS

YOUR

?

Real-Time Workforce Analysis

67% of the highest performance scores go to employees not rated as “Top Performers.” - CEB 2012

MANAGERS

I have limited visibility into my team’s performance

I need controls to quickly adjust to market conditions

I need to meet my performance goals

DIRECTORS ASSOCIATES

SMARTER MANAGERS

SMARTER DIRECTORS

SMARTER ASSOCIATES

Has real-time insight to what all associates are achieving and how they are spending

their time

Has data to know exactly what they need to improve and real-time feedback to help achieve

their goals

Has real-time and historical data to get concrete

answers needed to make performance improvements

“

Before getting a real view into the data, managers were asked to rank staff based on subjective conversations and self reporting. As a result of analyzing the actual data, we found the top 5 and bottom 5 were incorrect.

Director of Strategic Operations Large US Healthcare Payer

“

American workers waste an average of 2.09 hours per 8 hour workday…

I know my people are busy…

…but what exactly are they doing?

I know my people are busy…

How much time is spent in productive vs. non-productive applications and websites?

I know my people are busy…

Who are my most productive employees and how do you bring everyone to the same level?

I know my people are busy…

How many productive hours do you get by individual and by team?

Measure in Real-Time

•  “True” employee productivity

by complexity and work mix

•  Associate comparison

•  True measurement of office,

remote and outsourced work

•  FTE utilization

Manage in Real-Time

•  Decisions based on facts

•  Understand and eliminate bottlenecks

•  Measure and monitor to ensure

productivity improvement

•  Real-time data for “in the moment” coaching.

Improve in Real-Time

•  Spot and reward productive behavior through individualized reporting

•  Peer comparisons challenge associate to challenge themselves

Companies with “Highly Engaged” employees outperform other companies by 23% Gallup 2013

20 %  

RECAPTURE OF WASTED TIME

What it means for you... •  Gain efficiency of time,

money and resources

•  Build a culture of accountability

•  Find your next superstars and build a team around them

•  Typical 90 day payback

“

We have been seeing a great impact in the production time which resulted in more claim production, our productive time improved by 8.93% from the time we implemented WorkiQ and our claims production volume increased by 15% for the same period of time. Thank you so much for introducing such a great product.

AVP - Claims Operations Large Healthcare

“

Learn More www.workiq.com