What DoIT Can Do for YouWhat DoIT Can Do for You

Presented By:

Christine Lupton, M.S.

Manager, Engage

Division of Information Technology

What is DoIT?What is DoIT?

• Division of Information Technology

• Your Campus Computing Source

• Provides support and services to many

departments and colleges across

campus

– Services range from network support to learning

technology support

What is DoIT? What is DoIT?

• Where are we located?

SERVICESSERVICES

ServicesServices

DoIT’s services span these areas:

• Advise• Connect• Learn• Purchase• Help

ADVISEADVISE

AdviseAdvise

Purchasing Advice:• DoIT Showroom Staff will work with you to:

• Gather Information• Analyze your Situation• Identify Needs• Suggest Solutions• Provide advice even if a solution outside of DoIT is best

AdviseAdvise

• Instructional Advice – Free assistance on the effective use of

technology• On-line Courses• Streaming Media • Presentations• Animations• Simulations• Course Management System: Learn@UW

AdviseAdvise

• Instructional Advice – Services also include:

• Course Design• Software Development• Evaluations and Assessment

* These services are fee-based

AdviseAdvise

We are here to assist you in the delivery of curriculum content while enhancing the learning environment with technology

CONNECTCONNECT

ConnectConnect

• Net ID• My UW-Madison• Kiosks• Wireless• Computer Labs• Services• Telephone Access• Security

Connect Connect

• NetID– NetID is a unique identifier– Used to log into most net activities– First thing to do is activate your NetID

http://my.wisc.edu

Connect

• My UW-Madison

Connect

Connect

• My UW-Madison Teaching Resources

ConnectConnect

• 19 kiosk locations on campus– My UW-Madison,

Internet access, and Web-based email

ConnectConnect

• Wireless Networking – 21 access points

http://www.wisc.edu/doit/wireless

ConnectConnect

• Computer labs– 13 general-access computer labs– Variety of hardware and software– Course-specific offerings– Printing for a small fee

Connect

• Services– WiscCal, free calendaring software

– My WebSpace, 200 MB file storage

– WebSurvey@UW, web surveys for a fee

– WiscMail, manage your email

ConnectConnect

Telephone– Centrex

• Five digit dialing within UW-Madison

– Long distance– Voice Messaging

• Messages via email, fax or pager

http://www.doit.wisc.edu/services/telephone/index.htm

Connect

• Security– Pick up Security Starter Software CD at

Tech Store or go to www.wisc.edu/security

– Take four basic steps:• Install security software• Update operating patches• Recognize scams• Know copyright rules

LEARNLEARN

LearnLearn• Use a Computer Lab

– New Media Center• State-of-the-art Media Design Lab• Loaner equipment (video & laptops)• Assistance with using the technology

LearnLearn

• Free training for students by students in your classroom on a specific topic for a degree credit course

• Scheduled classes students can attend outside of class

• Incorporating technology into the curriculum

LearnLearn

Professional Technical Education

• Cost-effective technical training classes• Topics range from the latest software to

basic applications• On-one-one tutoring available• Lab rentals available• www.doit.wisc.edu/pte

LearnLearn

• Student Technical Training– Designed to provide undergraduate and

graduate students with the technical and service skills to support UW-Madison IT departments

• Core IT• Web Design

Learn

• Engage Program – Transforming teaching & learning

through technology– Innovation & Adaptation– http://engage.doit.wisc.edu

Learn

• Engage website

Learn

• Engage website-Awards

PURCHASEPURCHASE

PurchasePurchase

• Excellent free advice – Showroom staff– Stop in, try the

products, ask questions

• Ways to purchase– In-person– E-mail– Phone– Web

PurchasePurchase

• Tech Store purchases– Hardware, software,

accessories, services

• Hardware deals– Great deals through the

Tech Store direct or with Higher Education discount programs

• WISC software discounts 75-80%– Available online:

http://www.wisc.edu/wisc– At the Tech Store

HELPHELP

HelpHelp

• Technical Assistance

• Installation and Repair

• Class Lists and Information

HelpHelp

• The Help Desk is available 24 hours, 7 days a week

• To answer- Technical Questions- Refer you to the right expert

HelpHelp

• Getting Individual Help– Phone

• 264-HELP

– Email• helpdesk@doit.wisc.edu

– Walk-in• 1210 W. Dayton St

– Web• http://helpdesk.doit.wisc.edu

HelpHelp

HelpHelp

• Installation and Repair Services– Installations and repairs for desktop

systems– Support for network and

telecommunication systems

THANK YOUTHANK YOU

Christine Lupton M.S.(clupton@wisc.edu)