What DoIT Can Do for You What DoIT Can Do for You Presented By: Christine Lupton, M.S. Manager,...
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Transcript of What DoIT Can Do for You What DoIT Can Do for You Presented By: Christine Lupton, M.S. Manager,...
What DoIT Can Do for YouWhat DoIT Can Do for You
Presented By:
Christine Lupton, M.S.
Manager, Engage
Division of Information Technology
What is DoIT?What is DoIT?
• Division of Information Technology
• Your Campus Computing Source
• Provides support and services to many
departments and colleges across
campus
– Services range from network support to learning
technology support
What is DoIT? What is DoIT?
• Where are we located?
SERVICESSERVICES
ServicesServices
DoIT’s services span these areas:
• Advise• Connect• Learn• Purchase• Help
ADVISEADVISE
AdviseAdvise
Purchasing Advice:• DoIT Showroom Staff will work with you to:
• Gather Information• Analyze your Situation• Identify Needs• Suggest Solutions• Provide advice even if a solution outside of DoIT is best
AdviseAdvise
• Instructional Advice – Free assistance on the effective use of
technology• On-line Courses• Streaming Media • Presentations• Animations• Simulations• Course Management System: Learn@UW
AdviseAdvise
• Instructional Advice – Services also include:
• Course Design• Software Development• Evaluations and Assessment
* These services are fee-based
AdviseAdvise
We are here to assist you in the delivery of curriculum content while enhancing the learning environment with technology
CONNECTCONNECT
ConnectConnect
• Net ID• My UW-Madison• Kiosks• Wireless• Computer Labs• Services• Telephone Access• Security
Connect Connect
• NetID– NetID is a unique identifier– Used to log into most net activities– First thing to do is activate your NetID
http://my.wisc.edu
Connect
Connect
• My UW-Madison Teaching Resources
ConnectConnect
• 19 kiosk locations on campus– My UW-Madison,
Internet access, and Web-based email
ConnectConnect
• Wireless Networking – 21 access points
http://www.wisc.edu/doit/wireless
ConnectConnect
• Computer labs– 13 general-access computer labs– Variety of hardware and software– Course-specific offerings– Printing for a small fee
Connect
• Services– WiscCal, free calendaring software
– My WebSpace, 200 MB file storage
– WebSurvey@UW, web surveys for a fee
– WiscMail, manage your email
ConnectConnect
Telephone– Centrex
• Five digit dialing within UW-Madison
– Long distance– Voice Messaging
• Messages via email, fax or pager
http://www.doit.wisc.edu/services/telephone/index.htm
Connect
• Security– Pick up Security Starter Software CD at
Tech Store or go to www.wisc.edu/security
– Take four basic steps:• Install security software• Update operating patches• Recognize scams• Know copyright rules
LEARNLEARN
LearnLearn• Use a Computer Lab
– New Media Center• State-of-the-art Media Design Lab• Loaner equipment (video & laptops)• Assistance with using the technology
LearnLearn
• Free training for students by students in your classroom on a specific topic for a degree credit course
• Scheduled classes students can attend outside of class
• Incorporating technology into the curriculum
LearnLearn
Professional Technical Education
• Cost-effective technical training classes• Topics range from the latest software to
basic applications• On-one-one tutoring available• Lab rentals available• www.doit.wisc.edu/pte
LearnLearn
• Student Technical Training– Designed to provide undergraduate and
graduate students with the technical and service skills to support UW-Madison IT departments
• Core IT• Web Design
Learn
• Engage Program – Transforming teaching & learning
through technology– Innovation & Adaptation– http://engage.doit.wisc.edu
Learn
• Engage website
Learn
• Engage website-Awards
PURCHASEPURCHASE
PurchasePurchase
• Excellent free advice – Showroom staff– Stop in, try the
products, ask questions
• Ways to purchase– In-person– E-mail– Phone– Web
PurchasePurchase
• Tech Store purchases– Hardware, software,
accessories, services
• Hardware deals– Great deals through the
Tech Store direct or with Higher Education discount programs
• WISC software discounts 75-80%– Available online:
http://www.wisc.edu/wisc– At the Tech Store
HELPHELP
HelpHelp
• Technical Assistance
• Installation and Repair
• Class Lists and Information
HelpHelp
• The Help Desk is available 24 hours, 7 days a week
• To answer- Technical Questions- Refer you to the right expert
HelpHelp
• Getting Individual Help– Phone
• 264-HELP
– Email• [email protected]
– Walk-in• 1210 W. Dayton St
– Web• http://helpdesk.doit.wisc.edu
HelpHelp
HelpHelp
• Installation and Repair Services– Installations and repairs for desktop
systems– Support for network and
telecommunication systems