Week 4Supporting your message

www.BizPIE.pbwiki.com

Jacob Erlich

“Word Bank”

Hesitations

Liquidate

Emphasizing

Deteriorate

Implement

Intonation

Chopstick presentations

Feedback

Feedback [feed-bak]

Sharing observations, concerns and

suggestions with the other person

with an intention of improving his/her

performance as an individual.

Feedback has to be bi-directional so

that continuous improvement is

possible in a organization.

Presentation Feedback

• Introduction• Objective • Structure • Visuals• Eye contact• Voice• Conclusion

Feedback Process

1. Students provide feedback

2. Collection and consolidation

3. Distribute feedback back to groups

Delivery

Practice

Design

Support

Structure

Planning

Step 3 – adding Support

Step 1

Step 2

Step 3Step 4

Step 5

Step 6

Make the story easy to follow by…

1. Outlining

2. Headlining

3. Emphasizing

4. Transitioning

5. Concluding

Outlining

the End

1. Outline acts as a Roadmap to follow

Introduction

Body

Conclusion

Headlining

2. Signal direction with a …full sentence

headlineNewspaper HeadlineSignaling• Where you are• Where you came from• Where your heading to

Next

You are Here

Beginning

emphasizing

3. Remind and reinforce key points

Highlight key points with…• Summaries and previews• Using numbers to explain an order• Formats: fonts, bold, underline or

highlight

“If you highlight everything, you’ve highlighted NOTHING.”

To signal a key points say…

• I want to emphasize…• This is a key point• This is an important point

Try Intonation

• Sales have risen 90% last month compared to the previous month

• Sales [pause] have risen 90% last month compared to the previous month

ABC…

Word Lists – Remind & reinforce

• Word exercise

transitioning

Verbal transition statements

Every time you move to a new part

• Clearly divides topics

• Highlights important ideas

• Keeps listeners interested

3 steps to smooth Transitions

1. Signal a change is coming

2. Introduce a link

3. Start a new part

1. Signal a transition say…

Summarizing or finishing the current

point

• That concludes…

• That wraps up…

• I’ve covered the main points on…

• These are the key points relating to…

ABC…

2. Introducing a linking word say…

Sequencing and ordering

• First… second… third…

• To start with… next… then… finally

ABC…

3. Introduce the next part say…• Firstly…

• To begin with, I would like to…

• This part of my presentation will…

• Before going into detail…

ABC…

Hand-over from……one presenter…

…to the next

That concludes my part on […].Now [X] will introduce [part…]

I’ve given an introduction to

[…]Some key points I covered were […]

Now [X] will continue the presentation.

Transitioning between group members

Thanks [Y]. That was a

useful introduction to

[…]Now I’d like to introduce […]

Concluding

4. Conclude with four steps

Signal

“The

End”

Restate

“Main Point”

Strong

“Implicatio

n HINT”

Ask for

“Questions”

Support done right

Example from my own classmates

The Tao of WARREN BUFFETT

“You want to learn from experience [mistakes], but you

want to learn from other people’s experience when you

can.”

No. 45

Review Step 3

Help your audience follow youOutline • tells them what you will be

discussing Headlines • the most important idea of the slideEmphasizing• the most important wordsConclusion• the #1 message