Week 4 Support
description
Transcript of Week 4 Support
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Week 4Supporting your message
www.BizPIE.pbwiki.com
Jacob Erlich
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“Word Bank”
Hesitations
Liquidate
Emphasizing
Deteriorate
Implement
Intonation
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Chopstick presentations
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Feedback
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Feedback [feed-bak]
Sharing observations, concerns and
suggestions with the other person
with an intention of improving his/her
performance as an individual.
Feedback has to be bi-directional so
that continuous improvement is
possible in a organization.
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Presentation Feedback
• Introduction• Objective • Structure • Visuals• Eye contact• Voice• Conclusion
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Feedback Process
1. Students provide feedback
2. Collection and consolidation
3. Distribute feedback back to groups
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Delivery
Practice
Design
Support
Structure
Planning
Step 3 – adding Support
Step 1
Step 2
Step 3Step 4
Step 5
Step 6
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Make the story easy to follow by…
1. Outlining
2. Headlining
3. Emphasizing
4. Transitioning
5. Concluding
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Outlining
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the End
1. Outline acts as a Roadmap to follow
Introduction
Body
Conclusion
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Headlining
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2. Signal direction with a …full sentence
headlineNewspaper HeadlineSignaling• Where you are• Where you came from• Where your heading to
Next
You are Here
Beginning
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emphasizing
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3. Remind and reinforce key points
Highlight key points with…• Summaries and previews• Using numbers to explain an order• Formats: fonts, bold, underline or
highlight
“If you highlight everything, you’ve highlighted NOTHING.”
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To signal a key points say…
• I want to emphasize…• This is a key point• This is an important point
Try Intonation
• Sales have risen 90% last month compared to the previous month
• Sales [pause] have risen 90% last month compared to the previous month
ABC…
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Word Lists – Remind & reinforce
• Word exercise
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transitioning
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Verbal transition statements
Every time you move to a new part
• Clearly divides topics
• Highlights important ideas
• Keeps listeners interested
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3 steps to smooth Transitions
1. Signal a change is coming
2. Introduce a link
3. Start a new part
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1. Signal a transition say…
Summarizing or finishing the current
point
• That concludes…
• That wraps up…
• I’ve covered the main points on…
• These are the key points relating to…
ABC…
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2. Introducing a linking word say…
Sequencing and ordering
• First… second… third…
• To start with… next… then… finally
ABC…
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3. Introduce the next part say…• Firstly…
• To begin with, I would like to…
• This part of my presentation will…
• Before going into detail…
ABC…
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Hand-over from……one presenter…
…to the next
That concludes my part on […].Now [X] will introduce [part…]
I’ve given an introduction to
[…]Some key points I covered were […]
Now [X] will continue the presentation.
Transitioning between group members
Thanks [Y]. That was a
useful introduction to
[…]Now I’d like to introduce […]
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Concluding
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4. Conclude with four steps
Signal
“The
End”
Restate
“Main Point”
Strong
“Implicatio
n HINT”
Ask for
“Questions”
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Support done right
Example from my own classmates
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The Tao of WARREN BUFFETT
“You want to learn from experience [mistakes], but you
want to learn from other people’s experience when you
can.”
No. 45
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Review Step 3
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Help your audience follow youOutline • tells them what you will be
discussing Headlines • the most important idea of the slideEmphasizing• the most important wordsConclusion• the #1 message