THIS DOESN’T SUCK!

Jude Doble (Project Manager, Student Portal) Kirsty Budd (Manager, Integrated Communications, Student Success Office)

Waterloo students are pretty darn excited about their new portal.

They like us. They really like us.

- Add Upper-year college guy meme

Portal delivers the Waterloo info students need, just when they need it.

Portal delivers the Waterloo information students

need, just when they need it.

• Customizable experience • Content as data• Open data API• Student development environment

Core features

So, how did we do it?

Consult Collaborate Communicate

How we did it. (For real.)

This is an optional area for you to put a message or

caption for your photo. Delete it if you don’t need to

use it.

Consult. It’s always about your users and their needs.

- Photo of students working together

This is an optional area for you to put a message or

caption for your photo. Delete it if you don’t need to

use it.

Identify best partners

Collaborate. Identify best partners. Seek insights = buy in.

Communicate.Know your audience. Think about

timing & vehicles.

• Consult• Collaborate• Communicate• Rinse, wash, repeat

• Mistakes mean learning

HOW DOES THIS INFORM YOUR WORK?

Consult Collaborate Communicate

What does this mean for your work?

Rinse. Wash. Repeat.

Even when you get sick of it.

The student portal is changing the way we communicate with our students.

Jude Doble @8jude

jude.doble@uwaterloo.ca

Kirsty Budd @kbuddski

kirsty.budd@uwaterloo.ca

Jude Doble

@8jude

jude.doble@uwaterloo.ca

Kirsty Budd

@kbuddski

kirsty.budd@uwaterloo.ca

We’d love to hear from

you!