War Child - Social Media and ROI

Post on 28-Oct-2014

13 views 0 download

Tags:

description

Presentation by James Topham of War Child Canada and David Jones of Hill & Knowlton Canada at Advanced Learning Institute Conference, April 29

Transcript of War Child - Social Media and ROI

Presented by:James Topham, War Child CanadaDavid Jones, Hill & Knowlton Canada

Raising a Social Media Army to Fight for Child Soldiers

War Child Canada• Programs are focused on:

– Education– Strengthening children’s rights– Reducing poverty – Fostering self reliance

• Supporting to communities in:– Afghanistan– Sudan (Darfur)– Uganda– Democratic Republic of Congo– Ethiopia– Sri Lanka– Georgia

War Child & Social Media

Camp Okutta - Viral Success

Help Child Soldiers Fight

Can Lightning Strike Twice?

Can Lightning Strike Twice?

The Program

Objectives

Generate awareness and engagement for War Child Canada

• Camp Okutta was the benchmark• Get signatures on the e-petition

Establish a War Child presence in social media

• Commitment beyond the campaign

Drive donations

• Money talks

Digital Footprint: SMNR

Objectives• Digital news hub• Integrated in WC site• Integrated with Facebook• HQ for blogger outreach

Digital Footprint:Facebook

Objectives• Spread awareness• Drive to petition• Empower the fans

HelpChildSoldiers.com

Blogger Relations

Objectives• YouTube video embeds• Get people

talking/sharing• Engagement and

advocacy• Petitions and donations

Twitter

Objectives• Amplify the program• Establish the WC presence• Create a network

Results

YoutubeResults• Okutta reached 107K

views in one year; Child Soldiers reached 115K in three weeks

• Top Featured and Top Favourited on Youtube globally

• 6th most discussed nonproft video of all time in Canada

• 1666 comments and counting

Blogs

• Who’d we pitch?• Visuals of pitch• Screen caps of results

Results• Blogger Knife Box drop

lead to features in:• BlogTO• She Does the City• IwantIgot• Big City Liberal • And more! (total of 65

posts)• Lead to 17,689 referrals

to helpchildsoldiers.com from blogs and websites

Twitter

Results• 38 Twitter mentions• Reaching a influence

sphere of over 10K members

WebsitesResults• Over 7,800 visits to

helpchildsoldiers.com• 2,000 new memberships• 80% increase in

volunteers• 50% increase in donations• Warchild.ca web traffic

doubled during campaign blogs and websites

FacebookResults• 16% increase in fans• 200 new members

Return on Investment

Return on Investment

@TopsatWarChild’s twitter network grew from

Add more War Child Canada staff and combined followers now stands at well over 2000

0900+ in 5 months

Return on InvestmentHeroes Benefit CD Twitter promo:

$1,500200% Increase in followers

856 Twitter mentionsInfluence - 150,000 members

Return on Investment

• Inclusion in 12 for 12K Twitter promo - $12,000

• Voted by community to be recipient of mesh conference funds; those funds were doubled by a Twitter user - $2,500

A valuable community:

Return on InvestmentMost Importantly:

• Donations up 38% from last year ($50,000 over two weeks)

• 300 requests to be volunteers• Live Tweeting from War Zone by co-

founder Samantha Nutt (@NuttsAtWarChild)