Post on 02-Aug-2015
VMware IT’s Transformation: An Update on How VMware IT is Moving to IT-as-a-Service as Told by the People on the Frontlines
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Venkat Gopalakrishnan, VMware Inc Anees Iqbal, VMware Inc Job Simon, VMware, Inc Brian Smith, VMware, Inc
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Disclaimer • This presentation may contain product features that are currently under development. • This overview of new technology represents no commitment from VMware to deliver these
features in any generally available product. • Features are subject to change, and must not be included in contracts, purchase orders, or
sales agreements of any kind.
• Technical feasibility and market demand will affect final delivery. • Pricing and packaging for any new technologies or features discussed or presented have not
been determined.
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ITaaS – As Told by the People on the Frontlines
VMware IT continues to transform itself as it continues to move towards IT-as-a-Service (ITaaS). We’ll discuss the results of our use of technologies and service-centric delivery methods such as Cloud Computing and IT-as-a-Service (ITaaS) in that journey. We’ll also discuss our initiatives in SDDC, SDLC, Cloud Automation, and Cloud Operating model organization transformation so that IT professionals such as yourself can borrow from our experiences and develop insights on ‘how-to’ move your organization forward. The panelists are directly involved in the day-to-day work of transforming VMware IT so their comments are based on recent, real experiences in dealing with the practicalities of responding to the IT challenges of today.
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The Panel
Job Simon Vice President, IT Architecture and Strategy
Brian Smith Director, Cloud Infrastructure Operations
Venkat Gopalakrishnan Senior Director, IT
Moderator Kurt Milne Director Marketing - Management BU
Anees Iqbal Director, Cloud Service Operations
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Agenda
Learning objective: Key insights that help you drive real change in your organization
1 What is “IT as a Service” at VMware?
2 Why does VMware have an ITaaS strategy?
3 What has changed and what were the main challenges?
4 When were changes implemented? (key dependencies)
5 Key lessons learned
6 Audience Q&A
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Agenda
1 What is “IT as a Service” at VMware?
2 Why does VMware have an ITaaS strategy?
3 What has changed and what were the main challenges?
4 When were changes implemented? (key dependencies)
5 Key lessons learned
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What Is “IT as a Service”?
Job Simon Vice President, IT Architecture and Strategy
Brian Smith Director, Cloud Infrastructure Operations
Venkat Gopalakrishnan Senior Director, IT
Anees Iqbal Director, Cloud Service Operations
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Agenda
1 What is “IT as a Service” at VMware?
2 Why does VMware have an ITaaS strategy?
3 What has changed and what were the main challenges?
4 When were changes implemented? (key dependencies)
5 Key lessons learned
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55% Keeping the Lights On
45% Innovation
VMware IT IT as a Service Strategy
2012 Future Goal
$10B
75% Keeping the Lights On
25% Innovation
$4.6B
IT as a Service Opportunity Planned
Revenue Growth
Parity IT Budget Growth
Below Parity IT Budget Growth IT Budget
IT Budget
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Agenda
1 What is “IT as a Service” at VMware?
2 Why does VMware have an ITaaS strategy?
3 What has changed and what were the main challenges?
4 When were changes implemented? (key dependencies)
5 Key lessons learned
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VMware IT Private Cloud - 2013 VMworld Projection # VM
Deployed
2012 2013 2014
Target
90,000 Virtual Machines
50,000 Virtual Machines
10,000 Virtual Machines
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VMware IT Private Cloud – 2014 Reality
# VM Deployed
10,000 Virtual Machines
50,000 Virtual Machines
Target
90,000
Revised Target
200,000
Q1 actual
100,000
2012 2013 2014
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Agenda
1 What is “IT as a Service” at VMware?
2 Why does VMware have an ITaaS strategy?
3 What has changed and what were the main challenges?
4 When were changes implemented? (key dependencies)
5 Key lessons learned
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VMware IT Private Cloud Tiered Operations Three-tier Ops Model • Big Change
– Part of IT is now a cloud infrastructure service provider
• Small Change – But tenants still responsible for managing their
operations processes and workloads
Application Ops (Provided by Tenant)
Provisioning. Monitoring. Configuring. Maintenance. Many typical ops tasks still required.
Infrastructure Ops (Provided by Cloud Infrastructure team)
Network, storage, compute availability. Deliver to SLA.
Tenant/Service Ops (Provided by Cloud Service team) Common service definitions, SLA,
tenant onboarding, tenant management
Private Cloud IaaS Software Defined Data Center
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Agenda
1 What is “IT as a Service” at VMware?
2 Why does VMware have an ITaaS strategy?
3 What has changed and what were the main challenges?
4 When were changes implemented? (key dependencies)
5 Key lessons learned
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