Using the Web & Social Media for Volunteer Engagement

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Overview of web and social media engagement strategies with a focus on volunteerism. Includes updated information and examples.

Transcript of Using the Web & Social Media for Volunteer Engagement

Using the Web & Social Mediafor Volunteer Engagement

April 2010

As of December 2009,

74% of American adults

use the internet

Up from 67% in 2005

Pew Internet & American Life Project (December 2009)

In 2005, 8% of online adults had a profile

on an social network site. 35% had one in January 2009.

Today, 45% do.

Pew Internet & American Life Project (September 2009)

LinkedIn Median age is 39

14% of adult social network users

Pew Internet & American Life Project (October 2009)

Facebook Median age is 33

73% of adult social network users

Twitter Median age is 31

19% of adult social network users

MySpace Median age is 26

48% of adult social network users

3% global audience decline in 2008

FacebookFrom 250 million usersworldwide in July 2009to 300 million users inSeptember 2009 to over 400million users in February 2010

124 million users in theUnited States

TwitterFrom 7 million users in March 2009

to 20 million users in August 2009 to over 75 million users in

December 2009

27.3 million users in the United States

LinkedInFrom 13.6 million users in the

United States in August 2009 to 17.2 million users in February

2010

Taken from Quantcast (March 2010)

FlickrFrom 24.9 million users in

February 2009 to 23.2 million users in February 2010

YouTube

From 74 million users in

February 2009 to 104 million users in February

2010

Taken from Quantcast (March 2010)

• Engage in conversation clients, funders, colleagues

• Share information– Educate others about your agency and/or issue– Learn from others

• Increase transparency and responsiveness

• Build community

• Network

• Advocate

• Mobilize your base to action

Social Media Goals

• Giving up control of the conversation

• Achieving a comfort level using social media

• Balancing organization’s identity with personal identity

• Time/personnel resources for maintaining social media presence

• Adjusting to ever-changing landscape of social media – being flexible

• Understanding technology and terminology

• Measuring ROI (return on investment)

Social Media Challenges

Identify• What is your goal?• Which types of social media does your organization want to use? Why?• How will you measure success?

Identity• Establish an identity and keep it consistent across platforms• Balance organizational goals with personality

Invest• You get out of Social Media what you put into it

Interact• Don’t make the mistake of thinking that social media is all about YOU and YOUR

organization – it’s about interactions, relationships & connections

Info taken from: http://dannybrown.me/2008/11/30/the-four-is-of-social-media/

Social Media – Getting Started

Website

Website

Website

Facebook Page

Facebook Page

Facebook Page

http://www.facebook.com/VolunteerHoward

Twitter Tips from John Haydon: http://johnhaydon.com/category/twitter-tips/

Twitter

Twitter

Twitter Lists

Blogs

Blogs

Blogs

Blogs

Volunteer Tribute Video: http://www.youtube.com/watch?v=xe-QyxX3r1w&feature=channel Camp Make a Difference Video: http://www.youtube.com/watch?v=oMT-6q8pXxY

YouTube

The Arc of Howard County

http://www.youtube.com/user/ArcHoward

YouTube

Flickr

Flickr

http://mashable.com/2010/04/28/non-profit-location/

Location-based Applications

Location-based Applications

Fundraising

Fundraising

http://www.archoward.org/

Fundraising

Nonprofit Blogs• Beth’s Blog: How nonprofits can use

social media http://beth.typepad.com/

• John Haydon: Social Media Marketing for Small Nonprofits: http://johnhaydon.com/

• The NTEN Blog: http://nten.org/blog

• Wild Apricot’s Nonprofit Technology Blog: http://www.wildapricot.com/blogs/newsblog/

• Netwit’s Think Tank: http://www.netwitsthinktank.com

• Blog for Change: http://www.blogforchange.org/

• Chronicle of Philanthropy Blogroll: http://philanthropy.com/giveandtake/

Resources

• NTEN (Nonprofit Technology Network): http://www.nten.org/

• Tech Soup: http://www.techsoup.org/

• We Are Media: http://www.wearemedia.org/Tool+Box

• Social Brite: http://www.socialbrite.org/tools/

• Change.org: http://nonprofits.change.org/

Resources

Mickey GomezVolunteer Center Serving Howard County

www.volunteerhoward.orgmickey@volunteerhoward.org

Twitter: @volunteerhowardFacebook: http://www.facebook.com/volunteerhoward

Questions & Thank you