High Impact Volunteer Engagement
description
Transcript of High Impact Volunteer Engagement
![Page 1: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/1.jpg)
Sponsored by:A Service
Of:
High Impact Volunteer Engagement:
The Moment is Now!
Jill Friedman Fixler
![Page 2: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/2.jpg)
Sponsored by:A Service
Of:
Affordable collaborative data
management in the cloud.
![Page 3: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/3.jpg)
Sponsored by:A Service
Of:
Today’s Speaker
Jill Friedman FixlerPresident,
JFFixler Group Hosting:
Sam Frank, Synthesis PartnershipAssisting with chat questions:
April Hunt, Nonprofit Webinars
![Page 4: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/4.jpg)
©2011
Nonprofit Webinar
August 3, 2011
High Impact Volunteer
Engagement: The
Moment is Now!
![Page 5: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/5.jpg)
©2011Flickr: Hopkinsii
Challenging
Times
![Page 6: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/6.jpg)
©2011Flickr: Hopkinsii
Time Collaboration Technology
UnemploymentGenerational
Shift
Changes in the Staff Driven
Model
Results-focused
Culture Shift
Trends and Issues
![Page 7: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/7.jpg)
©2011Flickr: Hopkinsii
Emerging Trends and Issues
Micro volunteering: www.sparked.com
Social Media: The Networked Nonprofit by Fine
& Kanter
Outcome based evaluation: www.innonet.org
Pro-bono volunteering: www.taprootfoundation.org
DIY Volunteers Water.org
![Page 8: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/8.jpg)
©2011
Barriers to
Change and
Collaboration
![Page 9: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/9.jpg)
©2011Flickr: mr • p
The tyranny of history: we have always done it this way
Lack of innovation
Staff and volunteer resistance
Lack of interest in our offer
The most important thing to remember is this:
To be ready at any moment to give up what
you are for what you might become.
-W. E. B. Du Bois
![Page 10: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/10.jpg)
©2011
Everyone is
bowling aloneFlickr: nicola wilxoc
![Page 11: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/11.jpg)
©2011
Flickr: scooterroo2002
Boomers
and the
generations
that follow
![Page 12: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/12.jpg)
©2011
Millennials
Provide career building
opportunitiesShow the impact
Personalize opportunities
and make them flexible
Be open and transparent
Use of technology is
mandatory
Like to work in groups
![Page 13: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/13.jpg)
©2011Flickr: bushn
Questions
for the
Field
Volunteering is on the rise, are we
ready?
New generations are flocking to
volunteer but do they like what they
see?
Expectations for volunteering are changing, are we
embracing the change?
Are we leading the change we want to
see?
![Page 14: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/14.jpg)
©2011
Assessment of Organizational
Volunteer Engagement
SCORE Score 1 if you Score 2 if you Score 3 if you
Organizational Support for Volunteers
Needs Assessment & Program Planning
![Page 15: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/15.jpg)
©2011Flickr: shioshvili
Accessing
Abundant
Resources
Abundance is not something
we acquire. It is something we
tune into. - Wayne Dyer
![Page 16: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/16.jpg)
©2011
Volunteer
Management
Volunteer
Engagement
Flickr: lumaxart
Changing the
Volunteer
Management
Paradigm
![Page 17: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/17.jpg)
©2011
Recruitment Cultivation and Networking
Placement Negotiation and Agreement
Supervision Support
Management Engagement
A New Paradigm
![Page 18: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/18.jpg)
©2011
Review Measurement
Recognition Acknowledgment
Retention Sustainability
Management Engagement
A New Paradigm
![Page 19: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/19.jpg)
©2011Flickr: LincolnStein
Foundation
Capacity building
Strategic and critical
Collaborative
Skills based and impactful
Community building and abundance
![Page 20: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/20.jpg)
©2011Flickr: JohnB49
Innovation to Create Sustainable
Change
Have no fearCelebrate the experiment
Become a learning
organization
Look to replicability and
sustainability
![Page 21: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/21.jpg)
©2011Flickr: joiseyshowaa
Leading Change
Accepts the need for change
Defines and initiates change
Leads change
Manages complex change
Champions change
Adapted from What Makes a Good Change Agent by Dagmar Ricklies
![Page 22: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/22.jpg)
©2011Flickr: joiseyshowaa
Competencies of Change Agents
Tolerance of ambiguity, ability to function in an
uncertain environment
Communication skills
Interpersonal skills
Marketing , networking, and influencing skills
Adapted from What Makes a Good Change Agent by Dagmar Ricklies
![Page 23: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/23.jpg)
©2011Flickr: ktvyeow
.Flickr: Pranav Singh
The Role of the Volunteer Leader in
Change Management
Engage volunteers from the beginning
Environmental scan
Start small, practice, replicate
Engage champions first
Dialogue throughout
Inspire others; share stories of
success
![Page 24: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/24.jpg)
©2011
What core competencies do we need
to be change agents and talent
managers?Adapted from What Makes A Good Change Agent by Dagmar Recklies
Objectives Roles
Communication Negotiation
Managing Up
![Page 25: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/25.jpg)
©2011Flickr: Vilhelm Sjostrom
Internal
Consultancy
Challenge barriers
Be an innovation
champion
Embrace change
Talent management
![Page 26: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/26.jpg)
©2011
Creating Authentic CollaborationAdapted from Nine Rules to Successful Collaboration by Robert Hyfler PhD
Vision Resources
Accountability Partnership
Planning
![Page 27: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/27.jpg)
©2011
New Staff Roles
Cultivator
Facilitator
Negotiator
Co-creator
Co-producer
![Page 28: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/28.jpg)
©2011
Consultant
• Provide professional skills and/or content expertise
Coach
• Share wisdom and advice in a content area
Mentor
• Provide support
Structuring Volunteer Positions
Trainer
• Imparts knowledge and understands adult learning
Leader
• Leads change and allows staff to steward other initiatives
![Page 29: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/29.jpg)
©2011Flickr: dan zen
Pioneering Pilots
Transform organizations gradually,
intentionally, and effectively by creating learning opportunities
Focus work on capacity building endeavors
![Page 30: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/30.jpg)
©2011Flickr: dan zen
The Power of Pilots
Experiment
High risk tolerance
Less threatening than wholesale change
Create momentum for change
![Page 31: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/31.jpg)
©2011Flickr: clspeace
Creating Communities of Action
Definition: A collaborative group whose members align
around a shared purpose, and who take action toward
specific goals through broad participation and mutual
accountability.
The opportunity in a Community of Action is to enlist
volunteers and stakeholders as co-producers and co-
creators.
Terms of Engagement by Richard Axelrod
![Page 32: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/32.jpg)
©2011
Convening the Team
Cultivating the right volunteers
Creating a community of
action from the start
Communicate expectations
![Page 33: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/33.jpg)
©2011
Characteristics of Self Directed Teams
Shared Workload
Collaborative Governance
Community Identity
Alignment Evaluation
![Page 34: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/34.jpg)
©2011Flickr: Cuellar
What will
you do
differently
now?
![Page 35: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/35.jpg)
©2011
Action Planning
What Needs to be Done? By Whom? By When? Results
![Page 36: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/36.jpg)
©2011
Resources from JFFixler Group
Free – Ready-to-use Tools & Templates www.JFFixler.com/Tools
Free – InnoVate Blog www.JFFixler.com/Blog
Free – Innovative Volunteer Strategies
E-newsletter www.JFFixler.com/Newsletter
Free – Articleswww.JFFixler.com/JFFixler-Group-
Articles
The Boomer Volunteer Engagement Book Series
www.JFFixler.com/Publications
Free Boomer Volunteer Engagement Webinar
Series www.volunteermatch.org/nonprofits/
learningcenter
![Page 37: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/37.jpg)
©2011Flickr: Qba from Poland
The future is not some place we are going
to, but one we are creating. The paths are
not to be found, but made, and the activity
of making them, changes both the maker
and the destination. - John Schaar
![Page 38: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/38.jpg)
Thank You!
www.JFFixler.comwww.facebook.com/JFFixler
www.JFFixler.com/blog
©2011
![Page 39: High Impact Volunteer Engagement](https://reader034.fdocuments.us/reader034/viewer/2022051411/5405fd768d7f72a6768b4ffc/html5/thumbnails/39.jpg)
Sponsored by:A Service
Of:
Find listings for our current season of webinars and register at:
NonprofitWebinars.com