Understanding the State of High Consequence Training

Post on 07-Aug-2015

65 views 0 download

Transcript of Understanding the State of High Consequence Training

Utilities Aerospace Banking/Finance/Insurance

Entertainment/Hospitality

Manufacturing/Construction

TOP 5 INDUSTRIES THAT CONSIDER THEIR ENVIRONMENTS AS HIGH CONSEQUENCE

100% 100%92%

83% 82%

*Percentages based on Training Industry’s April 2015 survey of 152 organizations across a variety of industries

of organizations self-identifytheir company or select departments as operating in high consequence environments

71%

Raytheon Professional Services

MAIN SOURCES OF RISK IDENTIFIED BY HIGH CONSEQUENCE INDUSTRIES

Physical workenvironment

Relationshipswith customers

Reliability ofsupport systems

Raytheon Professional Services

THE TOP INDUSTRIES THAT ARE EXPERIENCING THESE MAIN SOURCES OF RISK

Reliability ofsupport systems

Physical work environment

Manufacturing/construction

50%

Durable goods/consumables

50%

Other45%

Relationships withcustomers

Business services/consulting

57%

Aerospace50%

Banking/finance/insurance

46%

Healthcare/medical/pharma

33%

Government33%

Entertainment/hospitality

33%

Manufacturing/construction

33%

Education40%

Durable goods/consumables

50%

Raytheon Professional Services

THE 5 PILLARS OF HIGH CONSEQUENCE TRAINING

Identify businessgoals for riskmanagement

Identify existingtraining gapsrelated to known risks

Identify relevanttraining goals

Consider the measurementapproach for risk-relatedoutcomes

Consider the cost, available resources, and likely training modality

Raytheon Professional Services

ARE ORGANIZATIONS EFFECTIVELY PLANNING HIGH CONSEQUENCE TRAINING?

Routinely identify traininggaps in employee skillsrelated to risk

20%35%

29%12%

3%

Align training goals withbusiness goals for the purpose of reducing risk

18%39%

29%10%

3%

Maximize training ROI by matching resources/costs with training delivery

17%33%32%

12%5%

Always

Often

Sometimes

Rarely

Never

Understand the relationshipof organizational riskto business goals

20%39%

29%10%

1%

Identify and utilize appropriate metrics to measure risk reduction

18%35%

33%9%

3%

Raytheon Professional Services

ORGANIZATIONS OPERATING IN HIGH CONSEQUENCE ENVIRONMENTS CAN BE

CHARACTERIZED BY:

2 Processes and proceduresfocused on consistencyand predictability

3 Focus on safety andregulatory/compliancestandards

4 Placing high value on industry/domain expertise due to high cost of failure

Raytheon Professional Services

Significant business concernwith managing, mitigating,or eliminating risk borne ofunwanted variability

1

50/50 IS NOT ENOUGH WHEN PLANNING HIGH CONSEQUENCE TRAINING

42-50%of organizations identifying as operating in high consequence environments are still not

effectively planning for mitigating risk, including 5% that are never doing so—a

sign that training must continue to improve in these organizations.

Raytheon Professional Services

50-58% regularly apply strategic planning to mitigate risk

Out of the organizations that identify as operating in high consequence environments:

42-50% are not effectively applying strategic planning to mitigate risk

5% never apply strategic planning to mitigate risk