Uktinw&yorks online marketing-oct2013

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International SEO

Transcript of Uktinw&yorks online marketing-oct2013

(c) Jan Klin & Associates 2013

International Search Marketing for Export Success– incorporating Social Media Marketing

Jan KlinJan Klin & Associates01928 78810007946 513521jan@janklin.comwww.janklin.com

(c) Jan Klin & Associates 2013

(c) Jan Klin & Associates 2013

What we’ll cover…

SEO – Search Engine Optimisation– Local and international

Pay per Click Advertising

Links, internationlisation and localisation

Website translation options

Social Media Marketing– Facebook, Twitter, Youtube, Blogging

(c) Jan Klin & Associates 2013

SEO -Still the main method..

(c) Jan Klin & Associates 2013

SEO– Maximising your position in the hitlist - Click throughs dissipate as we move down the list

36% of internet 36% of internet users perceive a users perceive a company in the company in the top search top search engine rankings engine rankings to be a major to be a major brandbrand

Source: iProspect Source: iProspect search engine search engine branding surveybranding survey

(c) Jan Klin & Associates 2013

Search Engine Market Share-Internationalwww.searchenginewatch.comwww.searchenginecolossus.com

http://www.searchenginelinks.co.uk/link-48.html Google’s not the only show I town…

Baidu – ChinaNaver – KoreaYandex – Russia

Are dominant in their respective countries

(c) Jan Klin & Associates 2013

Use www.searchenginecolossus.comto submit to country specific search engines

(c) Jan Klin & Associates 2013

Submitting to Yandex

http://webmaster.yandex.ru/addurl.xml

(c) Jan Klin & Associates 2013

http://gs.statcounter.com

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SEO in Business to Business

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SEO in Business to Consumer

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The French Site

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SEO success in High Tech Manufacturing

SEO in High Tech

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SEO success in High Tech

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Google – ‘Universal Search’ and DAO (Digital Assets Optimisation)

Content retrieved from:Google maps, news, images, You Tube, Blogs, Facebok, Twitter, LinkedInMySpace, video ,etc

(c) Jan Klin & Associates 2013

Google Places – before

-Address details on optimised (home) page- Geo info in ‘title’ tag-Entry in local directories – eg Yell-Entry in Tripadvisor if you are a hotel

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Google Local - After

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Google Base – shopping results - Before

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Google Shopping- After

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1. Auditing your current performance

2. Strategic selection of keyphrases

3. Build Content around keyphrases on webpages– Utilise correct ‘keyword density’– Check/correct internal linking

4.Optimise metadata for the keyphrases

5. Implementing the changes– Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify

Strategy and Process

(c) Jan Klin & Associates 2013

Are you in the Google index?Site:www.yourdomain.com

Use the ‘Site’ command with your domain name at the Google search box

For Example: Site:www.businesslinkke

nt.com

497 web pages in the index

(c) Jan Klin & Associates 2013

HTML Sitemap

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Register with Google Webmaster Central (GWC)

(c) Jan Klin & Associates 2013

Getting the right domain and hosting

UK company Targeting the UK In UK English Weak on inbound links .com domain But - Google thinks it’s NORWEGIAN

– Because that’s where it’s hosted…….

(c) Jan Klin & Associates 2013

International traffic Issues

Search engines will use the top level domain (TLD) to assess where you want traffic from (eg - .co.uk, .de, .it etc)

If you have a .com (or .net, .info etc) they will use your hosting location to determine this

Use Google Webmaster central to override this and tell Google where you want traffic from

(c) Jan Klin & Associates 2013

1. Auditing your current performance

2. Strategic selection of keyphrases

3. Build Content around keyphrases on webpages– Utilise correct ‘keyword density’– Check/correct internal linking

4.Optimise metadata for the keyphrases

5. Implementing the changes– Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify

Strategy and Process

(c) Jan Klin & Associates 2013

Strategy and Process The right keywords or

keyphrases are the starting point for our strategy

Traffic from a variety of uncommon phrases?– Eg ‘marketing training courses

Manchester’

One big win on a major phrase?– Eg ‘Training courses’– ‘personal loans’

22%

30%

15%

9% 9%

24%

0%

10%

20%

30%

40%

50%

1 word 2words

3words

4words

5words

6words

(c) Jan Klin & Associates 2013

Keyphrase Selection

It’s a two stage process…

1. Developing the Initial List

2. Refining and shortlisting your choices

See http://janaklin.blogspot.com/2005/06/lesson-3finding-keyphrases-to.html

(c) Jan Klin & Associates 2013

Developing the Initial List

- Brainstorm with your self and others you work with

- Look at what competitors use (‘view’; ‘source’ then see the meta data and visible text)

- Any brand names or generic product types which are relevant

- Study your web stats for keyphrases which have driven people to your site

- Take you mates down the pub and ask them what they would type in to find you

- Use web based tools eg Google Keyword Tool:-

- You could even ask your customers and suppliers

(c) Jan Klin & Associates 2013

https://adwords.google.co.uk/select/KeywordToolExternalNowadays you need to have a Google account to get this information

(c) Jan Klin & Associates 2013

Keyphrase Analysis

Or…run a pay per click campaign!– 3 months

This way you’ll find out what really works– What converts to

sales or enquiries

(c) Jan Klin & Associates 2013

What are the main factors to consider when selecting and prioritising keyphrases?

Search Volume – the number of monthly searches– The bigger the better?

Business Relevance – how important is this term to my business

Keyphrase relevance – what is the searcher looking for when using this phrase– Single word phrases are not good as its difficult to know the searchers intent– Phrases can have different meanings ‘eg ‘cold treatment’– Mix ‘long tail’ and ‘head phrases’

Competition – how much competition is there for this phrase

(c) Jan Klin & Associates 2013

What do you do if there’s no direct translation?

“City breaks” has no direct equivalent in:– French– German– Dutch– Spanish– Italian

(c) Jan Klin & Associates 2013

(c) Jan Klin & Associates 2013

Using Google’s autosuggest

Another input into keyword analysis

See what gets suggested and include if relevant

BUT

Be aware of personalisation skewing– Results shown will reflect

previous click through activity

(c) Jan Klin & Associates 2013

Analytics and keywords

(c) Jan Klin & Associates 2013

(c) Jan Klin & Associates 2013

(c) Jan Klin & Associates 2013

1. Auditing your current performance

2. Strategic selection of keyphrases

3. Build Content around keyphrases on webpages– Utilise correct ‘keyword density’– Check/correct internal linking

4.Optimise metadata for the keyphrases

5. Implementing the changes– Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify

Strategy and Process

(c) Jan Klin & Associates 2013

Major Ranking Factors

On Page Factors (‘Entry Ticket’)– Metadata – title, keyword, description, H1– Visible (readable) html content– Internal links

Off Page Factors (‘Competitive Differentiators’)– Inbound link infrastructure– Directories, blogs, pr sites, etc, etc..– Domain trust – age, age of links

Behavioural (less important generally , BUT will become more important)– Number of visits, length of stay, social media activity…

(c) Jan Klin & Associates 2013

Textual content is King

There is no substitute for good ‘keyword rich’ content

– At least 200-250 words

– Content semantically related to keywords (LSI)

Eg, valentine, love, hearts, romance

Focus on natural writing of copy

Add new relevant content as often as you can– Use pdf’s, word documents– New pages with related

content – eg history, background, instructions

(c) Jan Klin & Associates 2013

The Keyword Density Issue for Visible Text

What do you think of this bit of copywriting!

Our Yellow widgets are the best in the UK and if you buy our yellow widgets you will be sure you have bought the best yellow widgets you can buy and absolutely envied by the rest of the yellow widget buying community both here in the UK and the rest of the yellow widget buying community throughout the world. Yes, you really need to buy our award winning yellow widgets. Click here to buy yellow widgets

1%-3% is ideal (keep below 10%) Check you density with:

– www.ranks.nl/tools/spider.html

(c) Jan Klin & Associates 2013

Google’s ‘Panda’ Update – Emphasis on Quality Content

-Sites with copied content are getting penalised

-Emphasis needs to be on original and interesting content

-Copy writing needs to be a priority activity of SEO

-’Duplicate content’ is a definite no – no

-Also ‘fresh’ content favoured (latest update)

(c) Jan Klin & Associates 2013

2nd only to Wikipedia!

(c) Jan Klin & Associates 2013

Google Hummingbird Update

Even more emphasis on high quality content

More focus on ‘long tail phrases’ and user intent– Eg ‘How do I install a combi boiler in

my house’

Maybe less focus on keyword matching

More detail here…– http://www.janklin.com/blog/yet-

another-major-google-update

(c) Jan Klin & Associates 2013

www.asgservices.co.uk

(c) Jan Klin & Associates 2013

Capturing content below the scroll

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www.aardvarksafaris.com

(c) Jan Klin & Associates 2013

(c) Jan Klin & Associates 2013

(c) Jan Klin & Associates 2013

Even Busy Ecommerce sites!

(c) Jan Klin & Associates 2013

In summary Write (good quality) text as naturally as possible

Check afterwards that the target phrase(s) is included the right number of times– 3 repetitions per 100 words is generally enough.

Be aware of Hummingbird – Include long tail phrases, synonyms, syntactically related phrases

Be aware of different types of intent – navigational, informational , transactional

The phrases can be included in:-– The main text– Header tags (h1, h2 etc), in-text links, navigation links, ‘alt’ tags

(c) Jan Klin & Associates 2013

1. Auditing your current performance

2. Strategic selection of keyphrases

3. Build Content around keyphrases on webpages

4.Optimise metadata for the keyphrases Title tag, description tag, keyword tag, H1 Tag (see lloyd and Asg)

5. Implementing the changes– Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify

Strategy and Process

(c) Jan Klin & Associates 2013

Meta Tags – The Title tag

(c) Jan Klin & Associates 2013

Meta Tags – The Title tag

(c) Jan Klin & Associates 2013

Different Pages Optimised for Different Keyphrases

(c) Jan Klin & Associates 2013

Eye Tracking Study 2/3 of the time users initially

looked at a listing for 7/100 of a second

Predominately looked at titles Across all Yahoo! searches,

participants focused on the titles first and foremost, with fewer reading the fine print of the listing

IMPORTANCE OF TITLES

Source: Marketing Sherpa Study, August 2005

(c) Jan Klin & Associates 2013

Meta Tags Keyword and Description tags

(c) Jan Klin & Associates 2013

www.asgservices.co.uk – H1 tag

(c) Jan Klin & Associates 2013

Optimising your Metadata- Important that the tags show a theme between

each other and the visible content

Title tag– No more than 10 words, use hyphens, commas pipes (|) as delimiters – Main keyphrase at the beginning of the tag

Keyword tag– No more than 4 words– All lower case– Separated by a comma then a space

Eg web marketing, ecommerce training, internet consultancy…… Only include phrases WHICH ARE ON THE PAGE!

Description tag– No more than 25 words– Should contain keywords – up to 3 repetitions– ‘salesy’ to encourage click throughs

(c) Jan Klin & Associates 2013

Major Ranking Factors

On Page Factors (‘Entry Ticket’)– Metadata – title, keyword, description, H1– Visible (readable) html content– Internal links

Off Page Factors (‘Competitive Differentiators’)– Inbound link infrastructure– Directories, blogs, pr sites, etc, etc..– Domain trust – age, age of links

Behavioural (less important generally , BUT will become more important – social media)– Number of visits, length of stay

(c) Jan Klin & Associates 2013

1. Auditing your current performance

2. Strategic selection of keyphrases

3. Build Content around keyphrases on webpages

4.Optimise metadata for the keyphrases Title tag, description tag, keyword tag, H1 Tag (see lloyd and Asg)

5. Implementing the changes– Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify

Strategy and Process

(c) Jan Klin & Associates 2013

Where do links come from?

Directories– General– Industry specific– Some free some paid for

Strategic Partnership links Reciprocal links In newsgroups and other forums Portals

– Geographic– ecommerce

In Blogs Banners Affiliates Social Media sites

(c) Jan Klin & Associates 2013

1. Auditing your current performance

2. Strategic selection of keyphrases

3. Build Content around keyphrases on webpages

4.Optimise metadata for the keyphrases Title tag, description tag, keyword tag, H1 Tag (see lloyd and Asg)

5. Implementing the changes– Phase the approach to new pages

6.Build Backlinks to your site

7. Monitor, Measure and Modify

Strategy and Process

(c) Jan Klin & Associates 2013

Google Analytics – free and comprehensive

(c) Jan Klin & Associates 2013

Language and country traffic

(c) Jan Klin & Associates 2013

More on international SEOand localisation…

(c) Jan Klin & Associates 2013

Websites and Localisation – Why bother with translation? www.cilt.org.uk

(c) Jan Klin & Associates 2013

An example www.noisekiller.co.uk

European focus with Italian distributor

Part of website translated into Italian

Used Italian web designer to produce Italian pages

ECR service is useful here

(c) Jan Klin & Associates 2013

Mistranslation Examples

“Please dial 7 to retrieve your auto from the garbage”

Mistranslation: Hotel Rome

(c) Jan Klin & Associates 2013

Mistranslation Examples

“Why go somewhere else to be cheated when you can come here”

Mistranslation: Indian shop window

(c) Jan Klin & Associates 2013

Mistranslation Examples

“Please hang yourself here”

Mistranslation: Hotel cloakroom, Berlin

(c) Jan Klin & Associates 2013

Mistranslation Examples

“Nothing sucks like an Electrolux”

Mistranslation: Ad targeting the US

(c) Jan Klin & Associates 2013

Mistranslation Examples

“You are welcome to visit the cemetery where famous Russian and Soviet composers, artists and writers are buried daily except Thursdays”

Mistranslation: Moscow hotel lobby

(c) Jan Klin & Associates 2013

International Sites – B2CCoca Cola

(c) Jan Klin & Associates 2013

International Sites – B2B

See IBM – Planet wide– http://www.ibm.com/planetwide/select/selector.html– See locations which prefer English

(c) Jan Klin & Associates 2013

Register with Google Webmaster Central (GWC)

(c) Jan Klin & Associates 2013

www.mantracourt.co.uk

Supplier of advanced instrumentation– Strain gauges, wireless

telemetry, signal converters

– For marine, automotive, engineering sectors

Main Objective– Increase the volume of

worldwide enquiries – in English and foreign languages

(c) Jan Klin & Associates 2013

The solution..

.co.uk site offers limited worldwide visibility– Local has high relevance to

search engines

Transfer site to .com

Set geotargeting to worldwide – otherwise hosting skewed

Produce foreign language web pages

(c) Jan Klin & Associates 2013

Mantracourt solution

Professionally produced main language pages for each country

Auto translate on other pages

(c) Jan Klin & Associates 2013

Auto translation is not perfect!

(c) Jan Klin & Associates 2013

Country specific top level domains

(c) Jan Klin & Associates 2013

www.manacad.com – foreign language ‘landing pages’ add metatags

(c) Jan Klin & Associates 2013

Different languages on the same domainwww.pneumat-europe.com

(c) Jan Klin & Associates 2013

(c) Jan Klin & Associates 2013

www.quatchem.com-captures worldwide english language searces

(c) Jan Klin & Associates 2013

What do we need to do? Decide on approach – landing pages, separate sites, one domain,

a mixture?

Translate pages and website changes– Which languages? – How many pages?– Include metadata– Navigation – flags, maps– Keyword research – ask customers, keyword tool

Search engine necessities– Submissions – eg Yandex, Baidu– Settings – geotargeting– Coding issues – hreflang– Site mapping

(c) Jan Klin & Associates 2013

Webmaster Tools for Geo-targeting

See example at Google Webmaster Tools…

http://support.google.com/webmasters/bin/answer.py?hl=en&answer=2620865

(c) Jan Klin & Associates 2013

Webmaster Tools for Geo-targeting

See following posts on International SEO…– http://www.janklin.com/blog/bid/177990/International-SEO

– http://www.janklin.com/blog/bid/178998/International-SEO-Refinements-and-Translation-Options

Set up xml sitemaps for each country version of your site…

– Eg

(c) Jan Klin & Associates 2013

Geo-targeting from Google

(c) Jan Klin & Associates 2013

Marketing Internationally and the WebLink Building/Content Marketing Strategies

(c) Jan Klin & Associates 2013

Content Marketingaka – Link Building

(c) Jan Klin & Associates 2013

Link Building Strategies orContent Marketing?

Why is link building important?

1. Links from other sites to ours generate traffic for us– Eg A reference from a directory

such as Yell.com will lead people directly to us

– Other ‘content marketing’ will generate links

2. It is an important factor in our search engine rankings– The more links the more important

we are for search engines

– CHECK YOUR LINKS AT www.linkpopularity.com

(c) Jan Klin & Associates 2013

The SEO Process and Domain Authority (DA)

Do on page SEO work first – then a ranking check to see where you are positioned

The only remaining variable to improve to increase rankings is your domain authority

What is domain authority (DA)?– what is yours?– What is your competitors?

DA is mainly a function of backlinks into your site ( and domain age to a certain extent)

The gap between your DA and your competitors DA can be closed by link building

(c) Jan Klin & Associates 2013

http://www.opensiteexplorer.org – to check your links and DA

(c) Jan Klin & Associates 2013

Check you Domain Authority

(c) Jan Klin & Associates 2013

Natural links are a by-product of good content marketing…

Attracting links via your blog

Distributing press releases

Article distribution (careful!)

News stories

Social media bookmarking sites

Etc, etc

(c) Jan Klin & Associates 2013

Consistent link building over 2 yrs quadruples traffic

(c) Jan Klin & Associates 2013

Link Building Post Penguin Don’t buy links

Don’t contract with link builders who use link farms

Don’t get involved in comment spam on blogs and forums

Don’t build too many multiple links from the same ownership sites

Don’t use the same ‘anchor’ text over and over again

Do see…– http://www.janklin.com/blog/bid/138606/Link-

Building-Post-Penguin-Best-Practice

(c) Jan Klin & Associates 2013

Where do links come from?www.touchgraph.com for link targets

Directories– General– Industry specific– Some free some paid for

Strategic Partnership links Reciprocal links In newsgroups and other forums Portals

– Geographic– ecommerce

In Blogs Banners Affiliates Social Media sites

(c) Jan Klin & Associates 2013

Europages – An Effective European Business Directory

(c) Jan Klin & Associates 2013

www.alibaba.com – worlds largest B2B Directory

(c) Jan Klin & Associates 2013

A great free tool ….https://ahrefs.com/

(c) Jan Klin & Associates 2013

Anchor Text Example

<a href="http://www.youreventsltd.com">Exclusive Wedding Planners </a>

(c) Jan Klin & Associates 2013

Where do these links come from?PR (‘Public Relations’) Sites

PR Directories

Examples– PRWeb– PR World– Marketwire– Business Wire– PR Newswire

(c) Jan Klin & Associates 2013

Ensure Press Releases get Anchor text based links back to website

(c) Jan Klin & Associates 2013

www.dgcos.org.uk Using Logos/accreditations to

get backlinks

Logo gets sent to accredited members to afix to their website

Code is included within the logo with ‘anchor text’ based link back to website

(c) Jan Klin & Associates 2013

Use fusion tables in google docs tovisualise competitor links

http://www.google.com/fusiontables/Home/example

(c) Jan Klin & Associates 2013

Content outreach-Present your content to relevant blogs

(c) Jan Klin & Associates 2013

www.janklin.com – free lessons

http://www.janklin.com/blog/lesson-7-link-building-1

http://www.janklin.com/blog/lesson-10-link-building-2

(c) Jan Klin & Associates 2013

Redesigning an existing website - Preserving Page Rank

The inner ‘Page Rank’ equity has to be preserved

5th item down is www.bodycote.com/?OB=1 – 20– This page has a Page Rank

value of 5

What will happen to this equity when a new page is set up?

Search Engine friendly redirection of each page is essential

(c) Jan Klin & Associates 2013

Search Engine friendly Redirection -301’s

301 redirects tell google bot that one page should be permanently redirected to another page AND transfer the Page Rank equity

Use to transfer page rank from old page to a new one

Jan’s blog – how to do 301’s– http://janaklin.blogspot.com/2007/08/changing-your-

website-and-search-engine.html

(c) Jan Klin & Associates 2013

Social Media Marketing

(c) Jan Klin & Associates 2013

SEO and Social Media

Social media sites show up in search results (Google Universal Search)

Social Media activity is a signal to search engines

Social media and content marketing naturally build links

Google Plus now firmly integrated with search

(c) Jan Klin & Associates 2013

Alexa.com – top sites worldwide

(c) Jan Klin & Associates 2013

See the top visited sites around the world – 120 countries – top 100 sites

(c) Jan Klin & Associates 2013

Social Media and International Marketing

Important in its own right – Facebook, Twitter, Youtube, Google Plus, etc

Has an increasing impact on Search engine rankings and search engine listings

Using Social media for English language engagement – for overseas markets

Issues in using social media for foreign language engagement – language, culture

(c) Jan Klin & Associates 2013

Is Social Media relevant to your international marketing? Specially relevant to ‘BRIC’ countries …see…. http://searchenginewatch.com/article/2064597/International-Social-

Media-Marketing-Addressing-Cultural-Quirks

(c) Jan Klin & Associates 2013

Weibo.com

China’s Facebook and Twitter hybrid

(c) Jan Klin & Associates 2013

What can we use Social Media for?

Brand awareness

Brand advocacy

Generating traffic and sales

Customer service and information

Customer support

Typically not at the ‘selling’ end of the funnel

(c) Jan Klin & Associates 2013

Sales Funnel and Inbound Marketing

Accepts that we want to communicate with people at each stage of the process

Accepts that people respond to different media at different stages

Accepts that ‘the more we give the more we get’

Content Marketing– Blogging, S Media,

whitepapers, ebooks, email newsletters…

No interest

(c) Jan Klin & Associates 2013

Blogging – the ‘glue’ binding Inbound Marketing

(c) Jan Klin & Associates 2013

Put your blog at the epicentre of your social media and web marketing

A typical blog….

(c) Jan Klin & Associates 2013

Benefits of a Good Blog

Good way to keep in touch with your audience– Rss, email, bookmarking

Integrated Blog (eg Wordpress) helps with SEO– Long tail, links

Search engine compliant– Metatagging automatic– Textual content– Adds authority

Your bridge to Social Media Marketing

(c) Jan Klin & Associates 2013

Linking your digital assets

(c) Jan Klin & Associates 2013

Your Blog-articles

-Press releases-Lessons-reviews-guides

……

PR sites(eg PRweb.com)

Social Bookmarking sites(eg delicious.com )

Social Networking sites(eg Facebook)

Syndicate content to other blogs

Microblogging sites(eg Twitter)

RSS to others

Email to contact database

Video sites(eg YouTube)

Submit to article sites

(c) Jan Klin & Associates 2013

A passion for Dinosaurs…http://blog.everythingdinosaur.com/

Blogs every day

Auto linked with Social media – FB, YouTube etc

Posts also distributed to article sites and other relevant sites (1700+)

Over 50% of web traffic attributable to blog

Keyphrase list for main phrases and ‘longtail’ used

(c) Jan Klin & Associates 2013

www.everythingdinosaur.com

(c) Jan Klin & Associates 2013

Blogging and SM combinedGood for search engines too!

David Karp – founder and CEO

(c) Jan Klin & Associates 2013

(c) Jan Klin & Associates 2013

Facebook and Marketing

Over 950 million active users

Adding users at the rate of 250,000 per day

Top Social Search Engine Largest Social media site

(c) Jan Klin & Associates 2013

What can I do on Facebook?

Set up a business page– Build a fan base, get found by search

Advertise directly Set up a personal page Engage in discussion groups and networks

Through interaction and engagement – Create brand awarness, build advocacy, generate traffic and sales,

customer service, research /data

(c) Jan Klin & Associates 2013

Carpenteroak- Facebook for promotion

(c) Jan Klin & Associates 2013

Business Pages- Develop your visibility

Create an engaging business page– Events, videos, discussions, photos, blog

articles

Get found by search – based on content and number of ‘fans’– Get people to ‘like’ you

Build your fan base– Email your contact database– Link in your email signature– Link to your website or blog– Advertise!

(c) Jan Klin & Associates 2013

Advertise directly

(c) Jan Klin & Associates 2013

Advertise Directly

Target by gender,age, location, keywords…

Use ‘pay per click’ or ‘pay per view’– Low click through rates so PPC best

Use Google Adwords content targeting

(c) Jan Klin & Associates 2013

Google Plus – Serious Facebook competition?

350 million users now signed up

Similar functionality to FBook

Google hangouts – video conference calls

‘circles’ concept is a differentiator

Best of Facebook, Twitter and LinkedIn?

Intertwined with Google search

(c) Jan Klin & Associates 2013

Use ‘circles’ to segment your audience

Eg have a circle for training course attendees

people who have signed up for email newsletters

People interested in Social Media marketing

people interested in

SEO, etc

(c) Jan Klin & Associates 2013

Cloggs ,Social Media and BrandDevelopment

Started Sept 2009

3 in house members of marketing team – plus all staff encouraged to tweet

Daily activity on Facebook and Twitter

Encourage people to ‘share’ – ie post references on their walls

Encourage people to retweet

To date have around 43000 fans, and 10000 followers

Do weekly blogging

Traffic conversions from web visitors - slightly higher than search marketing

Helps with search engines

(c) Jan Klin & Associates 2013

Cloggs and Social Media Use quizzes and competitions to engage

fans and fans fans – eg ‘Edgerank’

Encourage people to follow/like them in return for getting regular offers and promotions – and advance product information, discount codes etc

Use social media to enagage and interact with their customers – offers, problems , etc

Use social media also for email database sign-ups

Only generates less than £30k per month

Need to scale it to 100,000 plus followers fans for it to be major contributer – and they plan for this to happen

(c) Jan Klin & Associates 2013

What determines what I see in my ‘top news’ feed? – Edgerank Algorithm

(c) Jan Klin & Associates 2013

My last visit to Facebook

(c) Jan Klin & Associates 2013

What determines your position? – Edgerank algorithm

(c) Jan Klin & Associates 2013

Edgerank Algorithm

95% of Facebook users use ‘top news’– Clearly if you want top visibility for your brand

you need to understand ‘edgerank’

Egderank based on:- Affinity, Edge weight, recency (so post

often)

‘Edges’ are every interaction you have on Facebook– Eg – uploading a photo, ‘liking’ something etc

(c) Jan Klin & Associates 2013

Lots of ‘likes’ -but how important is that?

(c) Jan Klin & Associates 2013

Lots of interaction to engage fans, increase affinity and increase sales

Encourage interaction

Add free downloads of vids and music

Competitions (eg tickets to shows) to engage fans and their friends

Vids and music have high edge weight

Posting twice a day for recency

(c) Jan Klin & Associates 2013

Facebook France

(c) Jan Klin & Associates 2013

Facebook Germany

(c) Jan Klin & Associates 2013

Cloggs also use Pinterest….400 followers ,72 boards for brands, 1442 pins

(c) Jan Klin & Associates 2013

LinkedIn

50 million users in Europe, Business focussed

Set up a profile– And get found

Set up connections with other people Advertise – on a PPC basis

Jobs– Search for jobs, advertise your cv, advertise

your position via your network

(c) Jan Klin & Associates 2013

LinkedIn – participate in groups-or set up your own

(c) Jan Klin & Associates 2013

Set up your Linkedin profile-make it comprehensive so you get found

(c) Jan Klin & Associates 2013

Set up a business page

-Showcase your products-Company updates

-announcements-new services-communicate directly with your

followers

(c) Jan Klin & Associates 2013

Linkedin Lessons for free!

Learn how to become a LinkedIn marketing expert at www.janklin.com/blog

Lesson 1:The Foundations – setting up an effective profile– http://www.janklin.com/blog/becoming-a-linkedin-power-user-part-

1

Lesson 2: Understanding the difference between LinkedIn Company Pages and Facebook Fan Pages– http://www.janklin.com/blog/understanding-linkedin-company-

pages

Lesson 3:How to use the latest features in LindeIn to get sales leads

Lesson 4: How LinkenIn can really help your SEO

Lesson 5: How LinkedIn Groups can help you grow your business

(c) Jan Klin & Associates 2013

Advertise – on a PPC basis

Target By:  -  Job Title   “Patent Attorney” or

“Sr. Laboratory Technician” or "Registered Nurse“

Job Function   “Sales” or “Engineering” or "Marketing"

Industry   “Banking” or “Biotechology”

Geography   “United States” or “Netherlands” or “Toronto”

Company Size   "1-10" or “500-1000" people

Company Name   "GE" or or "FedEx“

Seniority – Age 35-55 Gender   "Female" or "Male“ LinkedIn Group   "Business

Intelligence Group" or "Corporate Real Estate"

(c) Jan Klin & Associates 2013

Twitter - Microblogging

Twitter and promotion

Twitter and real time search

(c) Jan Klin & Associates 2013

Twitter and Promotion

Promotion of your products, websites, events…..

140 characters BUT links back to more detailed content

Link your Blog to Twitter to save time

(c) Jan Klin & Associates 2013

Use Twitter to promote latest music and games

(c) Jan Klin & Associates 2013

Use Twitter to promote latest products and pricing

(c) Jan Klin & Associates 2013

Cloggs-Twitter France

(c) Jan Klin & Associates 2013

Carpenteroak –using twitter for promotion

(c) Jan Klin & Associates 2013

What not to do?….

(c) Jan Klin & Associates 2013

Twitter for Business Leads

Searches for tweets relating to pitch marking

Responds to situations requiring product supply to generate business opportunities

(c) Jan Klin & Associates 2013

Engaging with the influencers

(c) Jan Klin & Associates 2013

Twitter for Business Leads

Searches for tweets relating to play equipment

Responds to situations requiring product supply to generate business opportunities

(c) Jan Klin & Associates 2013

YouTube and Video Now the number 2 search

engine

Promote your products via YouTube and other video upload sites

Include videos within your own website

Set up you own channel – you may get invited to become a partner

(c) Jan Klin & Associates 2013

(c) Jan Klin & Associates 2013

www.Blacksheepwools.com

Set up you own channel – you may get invited to become a partner

Invite people to subscribe so they see your videos automatically as you upload them

Substantial driver of traffic for Blacksheep– 13 videos to date– Over 100,000 views

(c) Jan Klin & Associates 2013

Set up your own channel and optimise your clips…

(c) Jan Klin & Associates 2013

Posted in other languages…

(c) Jan Klin & Associates 2013

Video SEO guidelines-Posted

Ensure video is tagged with relevant keywords

Ensure it is in the most appropriate category

Overdub the video with your domain name

Ensure you include a clickable domain name back to your site

Ensure the title and description include your target keyphrases (you can use Youtube to see what the most popular phrases are in your category)

Ideally get a couple of friends to 'rate' your video - ratings (good or bad) have a strong impact on rankings

(c) Jan Klin & Associates 2013

www.socialmention.com

(c) Jan Klin & Associates 2013

UKTI mentions

(c) Jan Klin & Associates 2013

Marketing Internationally and the Web– Pay per Click Advertising –Module 6

(c) Jan Klin & Associates 2013

Pay per Click Advertising

(&PPC)

(c) Jan Klin & Associates 2013

– Search Marketing – Maximising your position in the hitlist– Click throughs dissipate as we move down the list

33% of internet 33% of internet users perceive a users perceive a company in the company in the top search top search engine rankings engine rankings to be a major to be a major brandbrand

Source: iProspect Source: iProspect search engine search engine branding surveybranding survey

(c) Jan Klin & Associates 2013

Search in the Travel Business

(c) Jan Klin & Associates 2013

Search in the Travel Business

(c) Jan Klin & Associates 2013

Google Adwords

(c) Jan Klin & Associates 2013

What determines your ads position?

Bid price

Advert effectiveness

Landing page quality

(c) Jan Klin & Associates 2013

WHY USE PAY PER CLICK?

Capture many – 100’s, 1000’s of keyphrases– No website changes like optimisation

For short term promotions For new websites Drive country specific searchers

– Geographic targeting Keyphrase analysis

– More accurate than the tools For websites difficult to optimise

– Flash etc

(c) Jan Klin & Associates 2013

Tap into overseas markets

(c) Jan Klin & Associates 2013

www.villaretreats.com/ru

A series of Russian landing pages for luxury villas

PPC on Google and Yandex

SEO for these engines also

(c) Jan Klin & Associates 2013

Capture The Long Tail

Eg’ Health insurance’ versus ‘health insurance for diabetics’, ‘….for over 45 year old men’

(c) Jan Klin & Associates 2013

Capture the ‘long tail’

-200,000 keyphrases Targeted

-65,000 alone for boilers

-long tail phrases – ‘worcesterGreenstar 28i junior combi boiler’

-Are cheaper AND convert tobusiness easier

(c) Jan Klin & Associates 2013

www.spyfu.com

(c) Jan Klin & Associates 2013

Search TermResearch &

Targeting

Drives Quantities

of Leads

Title & Description

Targeting

Drives Quality of

Leads

Landing Page Targeting

Drives Conversions

How pay-per-click works

(c) Jan Klin & Associates 2013

https://adwords.google.co.uk/select/KeywordToolExternal

(c) Jan Klin & Associates 2013

•Choose titles and descriptions that are relevant to the search

•Strong ‘call to action’

•Repeat search terms in the ad

Do’s and Dont’s

(c) Jan Klin & Associates 2013

•The ad links directly to the relevant landing page

Do’s and Dont’s

(c) Jan Klin & Associates 2013

•The ad links directly to the relevant landing page

•Choose titles and descriptions that are relevant to the search

•Strong ‘call to action’

•Repeat search terms in the ad

Do’s and Dont’s

(c) Jan Klin & Associates 2013

An Ideal Landing Page…www.free-employer-advice.co.uk

(c) Jan Klin & Associates 2013

Landing Pages

Its not just the home page which needs to engage your audience

Pages searchers and browsers land on which are ‘call to action’ rich

Designed to get visitors to contact you or buy from you

(c) Jan Klin & Associates 2013

An Ideal Landing Page…www.free-employer-advice.co.uk

-Many ‘calls to action’

-Include words which reflect what has been searched for -eg ‘employment law’

-Build trust eg customer testimonials

-appropriate images

(c) Jan Klin & Associates 2013

For a copy of the slides….

Just email – jan@janklin.com

01928 788100 07946 513521