Post on 30-May-2018
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thewarrantygroup.com
175 w. jackson boulevard
chicago, illinois 60604
312.356.3000
thewarrantygroupailities
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elevatingeveryday
Extending the life, enhancing the relationship.
At The Warranty Group, we illuminate the opportunities
your products hold. Whether you want to attract new
clients, generate revenue, or increase customer loyalty,
our programs create opportunity with every transaction.We are the world’s largest independent provider of
extended service contracts. We achieved this through
our unique integration of marketing, underwriting,
and administration that empowers us to design programs
that better connect your product to your customer.
We elevate the everyday because we understand
the more your products can do for your customer,
the more they can do for you.
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thewarrantygroup.com > product warranties > automotive
automotive illuminating opportunity
We’ve driven innovation in the automotive industry
since 1964. The programs we create quickly become
industry standards. We know what it takes to become
and remain successful through all market conditions
and regulatory environments. And we extend these best
practices across the globe. From single point to
mega-dealer or manufacturer, we have the resources
to identify profit opportunities where others only see
challenge. The auto industry never stops evolving—
nor does The Warranty Group.
Our mix of insured products and training programs
continues our long heritage in the automotive industry.Our maintenance and environmental programs up the
ownership experience for your customers, and our total
dealership training curriculum keeps your operation
running with maximum efficiency and compliance.
SERVICE CONTRACTS
GUARANTEED ASSET PROTECTIONCERTIFIED PRE-OWNEDTOTAL DEALERSHIP PROCESS IMPROVEMENTPAYMENT PROTECTION INSURANCECREDIT INSURANCEPRE-PAID MAINTENANCEFINANCE AND INSURANCE TRAININGMANUFACTURER CONSULTING AND TRAININGNATIONAL ACCOUNT PROGRAMS
THEFT DETERRENTENVIRONMENTAL
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thewarrantygroup.com > product warranties
consumer products extending the life
Predictaility. It makes life easier for you
and your customers. As new and exciting
technologies and products become greater
necessities in life, the ownership experience
becomes just as important as the sale. And,as competition increases, the added revenue
opportunity our programs create maximizes
your profit potential. Having an innovative
partner with proven programs and financial
strength will keep your margins moving
forward—and your customers coming back.
The Warranty Group serves the world’spremier manufacturers, distributors, and
retailers of a wide range of consumer goods
with the unique ability to design and deliver
a full spectrum of extended warranty services
including merchandising, training, direct
marketing, and administration.
PRODUCT REPAIRPRODUCT REPLACEMENTPURCHASE PROTECTIONSATISFACTION GUARANTEEPRICE PROTECTIONPRODUCT THEFT INSURANCEACCIDENTAL DAMAGE INSURANCE
computers appliances furniture power tools lawn and garden mobile phone
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thewarrantygroup.com > product warranties > business services
usiness solutions aligning ideas
Even if your product is an asolute technologicalwonder, poor customer relations will cause your
sales to deteriorate. Our expansive database
and customer-focused claims administration
create an exceptional user experience that yields
the highest return on sales and equity. We have
domestic workforces across the globe ready
to focus on details that shouldn’t slow you down,
so you can focus on moving your business forward.
Chat, email support, call-transfer capabilities,
automated voice attendant, voice recognition,
and Computer Telephony Integration (CTI) keep
our call centers in touch with your customers
in the environment they want to be in. We are
a full-service administrator providing compliance
services, marketing material design and
production, inbound and online customerentitlement, technical support and service
initiation, service logistics and claims payment.
Our wholly-owned insurance companies—
Virginia Surety Company, Inc. for the US and
London General Insurance for Europe, provide the
experience, stability and expertise to maximize
your margins and their AM Best A- Excellent
ratings enhance your value proposition.
UNDERWRITINGCOMPLIANCE
ADMINISTRATIVE SERVICESCALL CENTERMARKETINGTRAININGCUSTOMER RELATIONSHIP MANAGEMENT(CRM)CONTRACTUAL LIAbILITYSERVICER NETWORK MANAGEMENT
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thewarrantygroup.com > product warranties > home warranty
home warrantymore than curb appeal
Added Confidence. The potential homebuyer faces
so many unknowns; here’s your chance to significantly
reduce those. Eliminating surprises gives homes a clear
marketing edge. It takes away the needless and costly“what ifs?” that turn your customers away.
Our home warranty programs benefit all parties—broker,
buyer and seller, facilitating transactions and elevating
the experience. While it’s always good to go home,
with a home warranty, it’s even better.
WHOLE HOMEINDIVIDUAL COMPONENTSSEWER LINEGAS LINEWATER LINELOCKOUTHOME DEDUCTIbLE REIMbURSEMENT
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thewarrantygroup.com > personal safeguard
personal safeguardsweetening the dealYour customers have come to expect worry-free purchasing power. Our programs deliver.
While we haven’t created any new math, we’ve
designed innovative programs that address
the evolving needs of your customers. We
provide the stability that keeps your customers
in the marketplace, investing in their dreams
and reaching their goals.
When it comes to financial safety and security,everyone takes it personally—we get it.
IDENTITY THEFT SOLUTIONSEMERGENCY MEDICALAD&DLOST/DELAYED bAGGAGETICKET/FEE REFUNDEVACUATION/REPATRIATIONPERSONAL LIAbILITY
HOTEL bURGLARYDISAbILITYSTUDENT/AU PAIR COVERAGECOLLISION/DAMAGE WAIVERAUTO DEDUCTIbLE REIMbURSEMENTAFFINITY PRODUCTS
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powersports leave the office behind
A passion for hard work often translatesinto a passion for fun. Whether on land
or water, powersports vehicles provide
the freedom to move – wherever you
want to go. Owners want protection
from unexpected repair costs and
downtime, and dealers need incremental
revenue on every sale. That’s why our
specialized powersports programs were
created. With our proprietary training,
profit and compliance strategies driving
your organization, The Warranty Group
can make selling your products as much
fun as buying them.
MECHANICAL REPAIRCERTIFIED PRE-OWNEDGUARANTEED ASSET PROTECTIONPRE-PAID MAINTENANCETHEFT DETERRENTCOMPLIANCE TRAININGFINANCE AND INSURANCE TRAINING
thewarrantygroup.com > product warranties > recreational vehicles
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around the world everyday
thewarrantygroup.com
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elevatingeveryday