The Wisdom of Ongoing Training

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Transcript of The Wisdom of Ongoing Training

The Wisdom of Ongoing TrainingTulsa Area Human Resource Association Workshop

Welcome to

• “Entrepreneur of the Year” – U.S Chamber of Commerce

• “National Quality Blue Ribbon Award” Winner

• Owner of 4 of Tulsa’s Fastest Growing 40 Companies

• “Young Entrepreneur of the Year”

Success Breeds Success!My Coach:

Clay Tiberius Clark

“A Mastermind may be defined as the invisible power that results when two or more minds work in perfect harmony toward achieving a common goal.”

Napoleon Hill

Who Cares?

True Story: The Pizza Shop…

Bon Qui Qui

TODAY’S “4” GOALS1. Identify 4 Common Training Blind

Spots2. Teach You 4 Power Moves For

Great Training3. Show You The Wisdom Of Ongoing

Training4. Provide You With Ongoing Support5. You Leave With 2 Specific Action

Steps

My Commitment To YOU!Teach everyone here at

least ONE

“THUNDER MOVE”

that will CHANGE YOUR LIFE AT

WORK! “I used to think my assistant was just a idiot, until I realized how much I was assuming and how little I had trained. Now that we have regular training, she’s wonderful! Thanks, Clay.” 

Ann Anderson, Business Owner

“10% of the population has a LEARNING MINDSET. 90% will

not look to improve unless forced.”

Your Commitment To YOURSELF..

“Knowledge without Application is Meaningless.” Thomas Edison

A.Take notesB.HUNT for 3

Action Steps C.Guard Against

The Four Words of Doom!

Text Me With Questions and Comments918-798-0852

4 Common Blind Spots In Our

Training

Blind Spot #1We Use A TEACHER (or Manager) personality instead of a TRAINER personality.

We need more YODA’S doing our

trainings!!

Order

Practical

ControlPredictable

Efficient

Structure

Spread Sheets

Go Do It

Giving AnswersChecks

Blind Spot #2Not using all four dialects of Training Language

Say

Show

WriteModel“How many times do I

have to tell you?” FOUR!

Blind Spot #3Not Evaluating For

Your Desired Outcome (Inspect what you Expect)

“If you tell people where to go but not how to get there, you’ll be amazed at the results.”

70% of American Employees are DISENGAGED!

28 % are ACTIVELY DISENGAGED

Forbes, March 6, 2014

General George Patton

Blind Spot #4Training is an EVENT instead of a PROCESS.

“28% of College Grads are living

at home.

“Without your guidance I would never have pursued progress and growth, and I wouldn't be working where I am in the first place. I’d still be living with my parents! You've added great value to my life, and I am deeply grateful.”

Will Anderson, Recent Graduate

“40% are Underemploye

d.”

YOU KNOW THE STATS…

90% - the amount of knowledge you will forget from today before you get back to the office!

“If you want something new, you have to stop doing something old.”

Peter Drucker, The Yoda of

Management

$156 Billion - amount spent on Training in 2011.

Over 87% - amount of new SKILL lost with little practical follow up or meaningful assessment.

Time For Change!Standout athletes and professional

business people commit to a minimum of 10,000 hours of focused practice to excel!

(long, sustained, vigorous)Dr. K. Anders Ericsson, Swedish sychologist

Power Tools For Great Training

Power Tool #1

Get the Right person in the Right place!

“You must unlearn what

you have learned.”

Yoda

62% of business report

that they are without the skills they need to grow and succeed.

Hope vs Daniel

Power Tool #2

Systemize Your Training

“Scripting The Phone Call.”

“Let the systems run the business and the people run the systems. People come and go but the systems remain constant.”

Michael Gerber, E-Myth

Accel Property Management

Power Tool #3

Train Your Culture “Your Culture Is Your Brand.”

Tony Hsieh, CEO Zappos

756% average

Net Income Growth in companies with Performance Enhancing Cultures. Compared to 1% average growth in companies without. Forbes.com 2/10/11

Gaetanos Pizza

Power Tool #4

Your Training Must Be Mandatory and

Ongoing

You will forget 90% of what you learn today before you get back to the

office!

“Ongoing Training helps you engage your employees and educate them.”

Chet Holmes, The Ultimate Sales Machine

Shepherd’s Fold Ranch

“I realized that becoming a master of karate was not

about learning 4,000 moves, but about doing a handful of moves 4,000 times.” Chet Holmes Your PhD comes

first!(Pigheaded Discipline)

“No one gets good at

anything without

repetition.”

Chet Holmes

The Ancient Wisdom Of Ongoing Training

One of the Five ESSENTIALS of

Victory

How are you going to animate your whole team

with the same spirit?

Fire, Hammer, Water

“He will win whose army is animated with the

same spirit throughout all its ranks.”

Wax On. Wax Off

Why Ongoing Training Is

Superior Training

What team has the highest Free Throw Percent in the NCAA

at 97%?

“Repetition teaches even a

donkey.”

Arabic Saying

EASTERN ILLINOIS!Shepherd’s Fold Ranch

What “basic skill” are you consistently frustrated with your employees

lacking?

90% of what you hear today will be forgotten before you get back to

your office!

“If you want it done right...”

Clay Staires

What “basic knowledge” are you consistently amazed that your

employees don’t know?What “basic character

trait” are you consistently asking your employees to

have?

Ask Yourself

Ever Felt Like This?

And You Really

Need This?

Nothing grows until YOU do.

LET’S GROW TOGETHERDon’t Be Part Of The

90%TAKE ACTION

TODAY!

Who is your Yoda?

Text Me With Questions and Comments918-798-0852

TEACHER30

The ACTION STEP: Write it!!

Book?

System?Training To

Repeat?Coach?

Four Blind Spots?Schedule Next Training?

Four Power Tools?

Did We Hit Our Goal For Today?1. Identify 4 Common Training Blind

Spots2. Teach You 4 Power Moves For

Great Training3. Show You The Wisdom Of Ongoing

Training4. Provide You With Ongoing Support5. You Leave With 2 Specific Action

Steps

Please Hand InTo Get All The Notes

And Resources!

Take The 48 Hour Pledge!

“Say it”

THANKS FOR BEING AWESOME!Clay Staires

Coach, Speaker, Author918-798-0852www.claystaires.com