© 2015 Vyopta Incorporated. All rights reserved. Confidential.

THE STATE OF

AND WHAT TO EXPECT IN 2017PAN

EL

UNIFIED COMMUNICATIONS

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

WHAT TO EXPECT

LIVE ACTIVITY • Chat Us: Use our chat tool to ask questions and comment. • Poll Participation: We’ll launch several polls to gauge who we

have with us today.

• Survey results from 450+ UC, IT, and AV professionals.• Questions pre-submitted by registrants (THANKS).• ...and YOU!

SESSION VIBE

Q&A SOURCES

• Informal and candid round table (think “MST3K”).• ALL THINGS UC! Past, present and future.

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

YOUR HOST

KATEY FERENZI Senior Content Manager

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...but I’m boring. So, MOVING ON!

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((Drumroll))

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

PATRICK HUBBARDTechnical Product Marketing

Director

TODAY’S PANELISTS

CHRIS BOTTGERChief Technology

Officer

ROBERT HOCKDirector of Product

Management

MATT STEVENSONCollaboration & Process

Consultant

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

What does “unified communication” (UC) actually mean?#1

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

In general, how do you feel UC is impacting companies?#2

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

What’s your professional background? What’s your role now?#3

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

The job of a UC manager is huge. How do your responsibilities break down day-to-day? #4

© 2016 Vyopta Incorporated. All rights reserved. Confidential. 11

WHO’S TURN IS

IT?

IT’S YOURS!

● “We’re just getting ready to expand our UC environment (Skype for Business). The challenge we face is user adoption. 50% of the company started within the past 5 years, and the other 50% have been here for decades. The first half wants nothing to do with the change while the other half has loads ideas for fun, collaborative tools like Skype. Do you have any advice?”

● “Is there a roadmap from Microsoft that will show how they are moving forward to coax Skype on-premise customers to O365 or cloud PBX?”

● “Is it true that Skype on-premise voice solutions are more robust/stable vs. their cloud-based option? Can you provide any clarity?”

● “What will the integrations look like for employees who want to use their own devices for collaboration within UC environments moving forward?”

● LIVE Q&A: What about you out there? Questions? Comments?

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

Who is really responsible when things break (e.g., AV, Network Engineers, etc.) or are these teams beginning to integrate?

#5

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

A Miracle

What do IT, AV, and Network teams need to better work together and improve UC?#6

Beer

Sleep

An Act of God

More

Beer Dance

Parties

WWIII

Boxing Ring

Love

Beer, Beer, and

more Beer

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

Just Kidding!(Or were they?)

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

What do IT, AV, and Network teams need to better work together and improve UC?#6

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

OK, we’ve covered a lot...(Kudos to us if we made it

this far into the presentation!)

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

Let’s look at how things have progressed over the years. What are the biggest things UC professionals should prepare for in 2017 (e.g., trends, new technology, responsibilities, etc.)?

#7

© 2016 Vyopta Incorporated. All rights reserved. Confidential.

A very special thank you to our panelists, attendees and listeners!

WANT MORE?We’ll post the recording, Q&A summaries, take questions,

and publish new materials from our panelists (+ even more industry experts) at;

www.vyopta.com/blog

www.vyopta.com/resources