Post on 11-Jul-2019
«we have to be able to dependon our suppliers»Jan Håkon PettersenCEO, Bergesen Worldwide
Theme – LNG
FOR USERS OF KONGSBERG PRODUCTS AND SERVICES
History meets Hi-tech Kalmar Maritime Academy offers world-class simulator training
Breaking the waves A pioneer in maritime industry
Feedback Customer survey improves AutroCargo
Zero downtime Successful upgrading on Gryphon Alpha
01/04...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................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TheFULLPICTURE magazine
11
01/04
Uniting Kongsberg Maritime, Kongsberg Simrad and
Kongsberg Maritime Ship Systems (KMSS) means pooling all
our resources under one company name, Kongsberg Maritime,
and the Kongsberg brand. Simrad will continue its current
operations and the Simrad brand will be the brand that
addresses Yachting, Commercial and Fisheries markets.
Our mission is to maximise marine performance by providing
our customers with "The Full Picture". We aspire to earn
respect and recognition for our dedication to providing
innovative and reliable marine electronics that ensure optimal
operation at sea.
Uniting all our business units will enable us to utilise and share
resources and information more openly and effectively. We will
be able to offer you more in terms of service, products and
all-round cooperation. Our united resources consist of a
globally dedicated organisation located where the customers
are and where the action is.
We have consolidated our newsletters and magazines into one
publication: The Full Picture Magazine, where we hope to
address issues of most concern to you. If you have any
request or tips for us about what you would like to see
included in this magazine, please contact the editorial staff.
We will be very grateful for your suggestions.
TORFINN KILDAL
President, Kongsberg Maritime
EDITORIAL STAFFAnne Toril Kasin - Kongsberg Maritime anne.toril.kasin@kongsberg.comGunvor Hatling Midtbø - KongsbergMaritime gunvor.hatling.midtbo@kongsberg.comHilde Risan - Kongsberg Maritime hilde.risan@kongsberg.comRune Holmen - Kongsberg Maritime rune.holmen@kongsberg.com
CONTRIBUTORSRita Krathe - Kongsberg Maritime rita.krathe@kongsberg.comRoy Larsen - Kongsberg Maritime roy.larsen@kongsberg.comSverre Kojedal - Manager Public Affairs -Statoil ASA sko@statoil.comYvonne Dybwad - Journalist - Metro Merkevarehuset AS yvonne@metro.asLinda Sivesind - Translator sivesin@online.noSaul Trewern - Saltwater Communication Ltd saul.trawern@saltwatercoms.com
DESIGNAnisdahl, Sand & Partnere ASasp@asp.as
PRINTRK Grafisk ASrkg.oslo@rkg.no
PHOTOSBjørn-Owe Holmbergbo@holmbergphoto.comBo Mathisenmail@bomathisen.comBård Ekbaardek@foto.noJørn Grønlundpost@gronlund.noTor Aas Haugfotolab@mediafoto.noChris Harrisonmail@chrisharrison.comBjørn EngenBjorn.engen@kongsberg.comAnne Toril KasinAnne.toril.kasin@kongsberg.comHallfrid Os Andersenhallfrid.os.andersen@kongsberg.comStatoil ASAKerr Mc-GeeKongsberg Maritime AS
COPYRIGHTKongsberg Maritime AS
ADDRESSKongsberg Maritime ASKirkegårdsveien 45P.O.Box 483 NO-3601 KongsbergNorwayTelephone +47 32 28 50 00Telefax +47 32 28 50 10km.fullpicture.editorial@kongsberg.com
THEME 1 INTRODUCTION TO LNG
2 INTERVIEW / Jan Håkon Pettersen, CEO Bergesen
6 NEWS / Snøhvit – closed gas production in the Barents sea
8 NEWS / Höegh – the future of the LNG market
11 REFIT / Midlife radar refit completed
12 PORTRAIT / Cato Franck, Kongsberg
TRAINING 15 Training & courses
20 History meets hi-tech
PORTRAIT 24 Holger Røkeberg
UPGRADE 28 Zero downtime
PRODUCT 30 Hazardous cargo under surveillance
32 Round the world with SIMRAD
HINTS & TIPS 34 No question too big, and no question too small
FEEDBACK 36 AutroCargo Systems
THE FULL PICTURE MAGAZINE
The Full Picture Magazineis a magazine for users of Kongsbergproducts and services. You may receive the magazine free by contactingKongsberg Maritime AS at KM.fullpicture.editorial@kongsberg.comYou may also find this magazine as a pdf-file at www.kongsberg.com
«It is essential that we can dependon our suppliers»Jan Håkon PettersenCEO, Bergesen Worldwide
Theme – LNG
FOR USERS OF KONGSBERG PRODUCTS AND SERVICES
History meets Hi-tech Kalmar Maritime Academy offers world-class simulator training
Breaking the waves A pioneer in maritime industry
Feedback Customer survey improves AutroCargo
Zero downtime Successful upgrading on Gryphon Alpha
01/04...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................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TheFULLPICTURE magazine
Wemaximisemarineperformance
Content
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THEME LNG Article by YVONNE DYBWAD / Photo: BO MATHISEN
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"Good technology is absolutely decisive for us, especially becausewe have relatively complex cargoes and discerning customers."
Managing Director & CEO Jan Håkon Pettersen.
THE FULL PICTURE magazine 01/04
33
Carrying liquefied natural gas (LNG) is one of two important
target areas in the future plans of the world's largest
privately owned shipping company, Bergesen World Wide.
Those plans also include technology from Kongsberg
Maritime.
Hong Kong based World Wide's acquisition of the
Norwegian shipping company Bergesen d.y. ASA in April
2003 marked the advent of a new era in international
shipping. Merged, the two companies comprise the world's
largest privately owned shipping company. The company is
still run from Bergesen's fashionable headquarters in a
beautiful stucco villa in Oslo. From his office on the top
floor, Managing Director & CEO Jan Håkon Pettersen has
a breathtaking view of the Oslo Fjord.
God, the King and Bergesen
Jan Håkon Pettersen has worked for Bergesen since 1992,
but the company's history dates back much further. The
Bergesen name has been linked to shipping ever since the
early 1800s when Berge Bergesen founded a company in
Stavanger. Roughly a century later, in 1935, the shipping
company Sig. Bergesen d.y. AS was founded by his grandson
Sigval Bergesen d.y. Able-bodied Norwegian seafarers, low
wages and the opportunity for longterm vessel chartering
paved the way for the shipping company to grow, and laid
the foundation for Norway to become a major shipping
nation.
"Back then, there was a clear hierarchy: First came God,
then the King, and then the shipowners. After that there
was nothing. When I grew up, there was only one industry
available if you wanted to work in the international arena.
That was shipping", recalls Jan Håkon Pettersen with a
smile.
Natural gas for the future
Bergesen World Wide has strong ambitions for growth, and
liquefied natural gas (LNG) and offshore services are two
important new growth areas.
"This diversification gives us new legs to stand on. These
fields will generate stable, long-term earnings", comments
Jan Håkon Pettersen. He adds that this is in accordance
with the shipping company's paramount strategy of always
having reliable, long-term earnings as the basis of its
operations to ensure a steady cash flow, regardless of the
market situation.
"We are already one of the largest LNG operators in the
world. Our goal is to have the largest independent fleet of
such vessels, but that will require a total of 15 to 20 LNG
carriers. As of today, we have four LNG vessels in service
and three more on order. In addition, we have just signed
contracts for five new vessels. In other words, we're making
headway towards our goal".
Safe cargo
"Isn't liquefied natural gas highly explosive? Could you say
something about the challenges involved in carrying this type
of cargo?"
"That is actually very simple because LNG is an eminently
safe cargo. However, the rest of the world thinks it's compli-
cated and dangerous, and we would hate to disillusion
them", laughs the CEO, before growing more serious again
and explaining the phenomenon: "The challenge is to keep
the gas liquefied at minus 163 degrees Celsius. The vessels
are sort of like floating thermoses. Two systems are used to
carry the cargo. The most commonly used in recent years is
a membrane system. It is regarded as more economical as
the vessels dues are lower when calling at ports or transiting
LNG on the seven seasBergesen World Wide focuses onliquefied natural gas
...........................................................................................................................................................................................................................................................................................................................................................................
Interview
4
THEME LNG
"With technology fromKongsberg Maritime,we feel safe."
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FACTS ABOUT
Bergesen
The Oslo-based vessel owner Bergesen
is one of the world's largest shipping
companies, and transports energy prod-
ucts all over the world. The company is the
world's largest owner and operator of gas
carriers in the size range 8000- 86000
cbm, and is also the largest independent
shipping company in U/VLCC tonnage.
In 2002, the company had operating
revenues of USD 583.8 million and a profit
(after tax) of USD 26.2 million. It employs
around 3500 people globally, and has of-
fices in Norway, France, Japan, USA, The
Philippines, India and Latvia.
The Bergesen name has been connected
to shipping since early in the 18th century,
when Berge Bergesen established a
business in Stavanger. Bergesen d.y. ASA
was founded in 1935 by his great grand-
son, Sigval Bergesen d.y.
The company started as a pure crude
oil transporter but developed in more
specialised shipping branches. Crude oil
transportation constituted 26 percent of
the operating profit in 2002.
The gas carriers are by far the most
important part of the company´s fleet.
The market for gas transportation
(excluding LNG) can be divided in several
sub-segments. Bergesen is the leading
international owner and operator in VLGCs
(70,000+ cbm) and LGCs (50000-70000
cbm). VLGCs carry predominantly LPG over
large distances, the most important trade
being from the Arabian Gulf to Japan.
LGCs carry both ammonia and LPG.
Ammonia is transported world-wide by
both larger and medium-sized vessels.
Customers for LPG and ammonia are typi-
cally large international gas companies,
and contracts are either for single voyages
or fixed for periods of up to three years.
Bergesen has a number of large dry bulk
vessels carrying iron ore world-wide, on
contracts from 5 to 15 years. These ore
carriers constituted 16 percent of operat-
ing profit in 2002.
The offshore market venture started in
1995 with the commissioning of Berge
Hugin and Berge Munin, operating in LU
Feng, China, and Pierce, UK.
the Suez Canal. The other alternative is the spherical tanks
developed by Moss Rosenberg. Generally, this system is best
suited for long routes.
Close co-operation with the shipyards
Bergesen is among the world's leading LNG carrier compa-
nies. To safeguard this position, the shipping company at-
taches great importance to close co-operation with the ship-
yards that build the vessels, as well as with the consultancies
that develop the technology deployed in them. Jan Håkon
Pettersen points out that the shipping company provides
clear specifications for newbuildings. Insofar as possible,
Bergesen World Wide also requires that the shipyards use
Norwegian equipment, provided, of course, that it is the
best.
"When it comes to control and automation systems,
Kongsberg Maritime's technology is definitely the best from
our point of view. But shipyards almost always have "better",
less expensive alternatives, or so they say. As a result, it is a
continuous struggle to get them to use our first choice".
Good technology means good safety
"What impact does Kongsberg Maritime's technology have
on safety and process control?"
"Good technology is absolutely decisive for us, especially
because we have relatively complex cargoes and discerning
customers. Our sterling reputation for safety is one of the
reasons the major oil companies hire us to carry their gas.
Especially when carrying LNG, it is important to have a spot-
less record, i.e. no problems or accidents, because there is
absolutely no margin of error when carrying liquefied natural
gas. With technology from Kongsberg Maritime, we feel
safe".
"Do Kongsberg Maritime's systems for LNG carriers offer
advantages compared with similar systems from other suppli-
ers?"
Since I'm not a technical expert in that field, I don't feel
qualified to comment on that, but according to my col-
leagues, Kongsberg Maritime's technology is the best in the
world".
THE FULL PICTURE magazine 01/04
5
Bergesen World Wide is already one of the largest LNG operators inthe world. The goal is to be the largest private owner of such vessels."We have already made considerable headway towards our goal",remarks Managing Director & CEO Jan Håkon Pettersen.
Green image
"All Bergesen vessels are green. Does the colour symbolise
the shipping company's environmental image?"
"I really wish I could answer yes to that question, but that
is not quite the explanation for that particular choice of
colour. The story is that old Bergesen was something of a
miser, just like the other big shipowners, and he got tired of
his employees stealing paint to paint their mountain and
seaside cabins. As a result, he started using a nauseous
green colour because he assumed that no one would steal it!
I honestly don't know whether or not the anecdote is true,
but it makes a good story. To top it off, people say that if
you travel along the west coast of Norway, you'll see several
cabins painted in that loud, nauseous green colour. At least
one thing is certain: The green vessels are highly visible!"
Largest in the world
"What are the visions for the shipping company's future, and
what has happened since Bergesen was sold to World Wide?"
"The Sohmen Pao family and World Wide acquired Bergesen
precisely because of our expertise in transporting gas. As for
the future of the Bergesen World Wide Group, the straight-
forward shipping operations with tankers and dry bulk ves-
sels will be handled out of Singapore, while the gas shipping
operations will be conducted and developed from Oslo. The
owners' vision is that the shipping company will be run so
well that its equity will double every fifth year. They plan to
accomplish that by buying vessels and companies at the
right time, and by securing long-term, safe income streams
from Contracts of Affreightments. We are already the
largest privately owned shipping group in the world, and we
aspire to become the world's largest shipping company. And
we will reach that goal", declares Jan Håkon Pettersen with
conviction.
6
THEME LNG
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THEME LNG Article by SVERRE KOJEDAL, Manager Public Affairs, Statoil ASA / Photo: Statoil ASA
70 N0
Snøhvit embraces the first export facility for liquefied natu-
ral gas (LNG) in Norway and Europe. Huge volumes of gas
deep beneath the Barents Sea will be piped ashore, cooled
down and shipped by special carriers to Spain and the USA.
Shipment starts in 2006, and will continue for more than 20
years.
The Snøhvit area comprises the Snøhvit, Albatross and
Askeladden fields, which lie in the Hammerfest Basin of the
Barents Sea, about 140 kilometres north-west of
Hammerfest, in northern Norway. All the fields primarily
contain natural gas with small quantities of condensate.
Production will be piped to a receiving and liquefaction
plant on Melkøya island outside Hammerfest. After process-
ing and liquefaction, LNG will be shipped in special carriers
to markets in Europe and the USA. Approximately 70 con-
signments are due to be exported annually over a period of
25 years.
Some 1500 people will be employed on Melkøya during
the peak construction phase. About 350-400 new jobs are
due to be created in Hammerfest in the production period,
including 170 at the gas liquefaction facility itself.
High environmental standards
Snøhvit is the first offshore project in the Barents Sea. As
operator, Statoil has incorporated high environmental stan-
dards in the development solution. Production will take
place in a closed system without harmful discharges to the
sea and a biological treatment plant on land is to remove
polluting components. Carbon dioxide (CO2) in the well-
stream will be separated out on Melkøya and piped back to
Snøhvit for storage below ground.
Interests in the seven licences have changed over the
years and the partners are now Statoil, Petoro, Total, Gaz de
France, Amerada Hess and RWE DEA.
Snøhvit – the first closed gas production in the Barents Sea
THE FULL PICTURE magazine 01/04
7
Snøhvit will be the first major development on the
Norwegian continental shelf with no surface installations.
No fixed or floating units will be positioned in the Barents
Sea. Instead, the subsea production facilities will stand on
the seabed, in water depths of 250-345 metres. A total of 20
wells are due to be drilled to produce gas from the Snøhvit,
Askeladden and Albatross fields.
Remotely operated from land
Snøhvit is also going further in other areas. The pipeline
carrying production from the subsea installations to
Melkøya will be no less than 143 kilometres long – a world
distance record for piping an unprocessed wellstream. The
system for remote operation of offshore production and
transport from a control room at the Melkøya facility is also
the longest of its kind. Land-based controllers will open and
close subsea valves on the field, using fibre-optic cables as
well as high-voltage electricity lines and hydraulic power for
monitoring and control.
The field will be tied to the land-based plant by several
links. The largest of these is the gas pipeline, which has an
internal diameter of 68 centimetres. In addition, there are
two chemical lines, an umbilical and a separate pipeline for
transporting carbon dioxide. Gas from the Snøhvit area
contains 5-8 per cent carbon dioxide, which will be separat-
ed out at the land plant and returned in a separate line for
storage beneath the seabed. The pipelines are due to be laid
from a special ship in the summer of 2005. Laying will start
from the landfall on the north-western coast of Melkøya,
with the ship working its way out to the field along a
carefully planned route.
Gas liquefaction plant
The unprocessed wellstream arriving at Melkøya outside
Hammerfest must be separated before the gas can be cooled
down to liquid form and exported in special carriers.
Condensate, and natural gas liquids - butane and propane -
must also be separated out for export by sea.
After this process, the resulting lean gas is cooled to -163
degrees C in the liquefaction plant. That reduces its volume
600-fold, making it suitable for ship transport. The liquefied
natural gas will be stored in dedicated tanks before being
shipped out.
The Gas carriers
The carriers scheduled to ship Snøhvit LNG from the
Melkøya plant are very large. They measure 290 metres in
length, and each of their four spherical cargo tanks has a
diameter of 40 metres. One of the these LNG carriers will
load every six days at the Melkøya plant. That adds up to
about 70 consignments per year. Four LNG carriers, each
able to carry about 145 000 cubic metres, are required to-
handle this export volume. Statoil will be part owner of
three of these vessels, which are all being built in Japan.
One will be owned together with Norway’s Leif Höegh & Co
and Japan’s M.O. Lines, and two with Japan’s K-line Ltd.
The French licensees in Snøhvit, Total and Gaz de France,
will be responsible for lifting their own share of the gas with
one of the four carriers.
Advanced technological and environmental project
Snøhvit faces very special environmental requirements.
These have been taken into account when planning the
project. Statoil has kept in close touch with fishing interests
during this process in order to ensure that the development
does not conflict with their activities.
Snøhvit is the best-studied project Statoil has ever devel-
oped. More than 2000 pages of technical documentation,
involving most of Norway’s specialist expertise in this field,
form the basis for the extensive environmental impact
assessment compiled for the development application
submitted to the authorities in 2001. Several special features
of Snøhvit make this an advanced project in technological
and environmental terms:
the highest subsea production so far to be remotely
operated over a distance of 143 kilometres from field
to control room
no surface installations to interfere with fishing
the field will be produced in a closed system, without
harmful emissions or discharges
a biological treatment plant on land will handle
environmentally harmful components
longest offshore pipeline for carrying unprocessed
wellstreams to land
carbon dioxide to be stored underground, in the
second largest industrial storage project after the
Sleipner fields – also operated by Statoil
energy-efficient gas liquefaction plant developed in
cooperation with Germany’s Linde group
LNG carriers built to the strictest environmental and
safety standards.
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8
THEME LNG Article by GUNVOR HATLING MIDTBØ / ROY LARSEN / LEIF HÖEGH & CO / Photo: CHRIS HARRISON
Höegh – experience and technologythe future of the LNG market
Höegh pioneered the LNG transportation industry back in
1973 when it took delivery of 'Norman Lady', the world's
first LNG carrier built with the Moss Rosenberg Spherical
Cargo Containment System. LNG carriers transport liquefied
natural gas on long-term charters and Höegh is one of the
established players in this market. The company presently
operates four LNG vessels, of which three are wholly or
partly owned by the company. In addition it has two LNG
vessels under construction.
Long-term player
Höegh’s goal in the LNG market is to expand its position as a
significant, longterm player. Its LNG business received a
vital boost in 2000, with the refit of the LNG carrier 'Höegh
Galleon'. The vessel was acquired at a low price due to
cracks in the cargo tanks, and it was successfully refitted,
upgraded and commissioned before entering into a long
term charter. A new state-of-the-art, fully integrated
Kongsberg automation system was installed; a system that
is still considered to be the most advanced system available
and has now become the standard for many new vessels
including the Snøhvit new buildings.
Roald Nord, Senior VP, LNG Fleet & Projects at Höegh
LNG explains one of the reasons behind choosing Kongsberg
Maritime as the automation supplier for 'Höegh Galleon':
"We have had many years of close co-operation with
Kongsberg and we know them as a true partner. Together
we developed a fully integrated automation system that
should meet our current and future needs. The results of the
'Höegh Galleon', and subsequent projects have proven that
Kongsberg was definitely the right choice for us", enthuses
Nord.
Partnerships
Partnerships are important in the LNG market as Höegh
demonstrated when bidding for the Snøhvit contract.
The Suez Canal has been vital to world trade since it opened in 1869. The Canal shortens the distance from the Far East to north-
ern Europe by some 40% compared with sailing round the southern tip of Africa. Norman Lady typically uses 15 hours to transit
from the Red Sea to the Mediterranean through the Canal.
THE FULL PICTURE magazine 01/04
9
From left Olav Sollie and Roald Nord.
"Following the 'Höegh Galleon' refit, the next milestone in
our strategy was winning the contract for two LNG carriers
for the Snøhvit project", states Olav Sollie, Senior VP at
Höegh. "We decided early on in the race for this prestigious
contract that we would team up with a partner. We joined
forces with Mutsui OSK Lines Ltd and, backed by a compre-
hensive and very competitive financial package, we were
awarded the contract for these two carriers".
Nord continues; "The Norwegian element is important for
Höegh and strong Norwegian partners are essential for our
success and future development.
"With the positive experiences of 'Höegh Galleon'' refit in
mind, we had no problem promoting high quality Norwegian
suppliers. And with the kind of reputation many Norwegian
companies enjoy, the ship yard, Mitsubishi Heavy Industry,
finally accepted many of our suggestions!" says Roald Nord.
As partners before and partners once again, Kongsberg
Maritime and Höegh were both heavily involved in the
procurement process of the automation systems for the two
new Snøhvit LNG carriers. Nord adds: "Our effort was more
than supported by a dedicated sales team from Kongsberg.
The Snøhvit new buildings are on schedule and we will be
in operation as planned. We really look forward to the
challenge ahead as we transport the gas from 70º north to
the market".
Future
With shipment from the Snøhvit project starting in 2006 we
asked Höegh’s LNG market analyst, Thomas Thorkildsen
what the future for this exciting project holds.
"The market estimation of the future is a moving target.
The market for LNG is developing rapidly, but the demand
for new vessels is highly dependent on the commissioning
of new LNG production trains", explains Thorkildsen.
"A wide range of industry players have predicted an
annual growth of 6–8% in the volume of traded LNG up to
2010. The United Kingdom is expected to become a net
importer of natural gas in 2005 and it is estimated that by
10
THEME LNG
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FACTS ABOUT
Leif Höegh & Co (Höegh), a Norwegian blue-chip shipping company, was founded back in 1927. Tanker shipping came to
form the mainstay of Höegh for decades and from a process of transition in the 60s more diversified activities were intro-
duced. The emphasis changed to combined oil/bulk/ore carriers and gas carriers. The company’s car/bulk involvement was
taken further to specialised forest product carriers and Ro/Ro car carriers. Through a joint venture with Ugland in 1970,
Höegh-Ugland Auto Liners (HUAL) was formed. The remaining 50% of HUAL was acquired in March 2000, so today one of
the world’s largest operators in the Ro/Ro and vehicle transportation segment is 100% owned by Höegh.
Having been stock listed since 1927, its various ship-owning entities were merged and listed on the Oslo Stock Exchange
as one company, Leif Höegh ASA , in December 1987.
In 2003 Höegh was de-listed from the Oslo Stock Exchange so the Höegh group is now primarily owned by family trusts
under which Leif O. Höegh and Morten W. Höegh are the principal beneficiaries. The Company’s main strategy is sustainable
growth in the Ro/Ro market and the transportation of Liquefied Natural Gas (LNG).
2010 LNG imports to the USA will reach 50–60 mtpa. It is
further estimated that Europe and the USA could consume
as much LNG as the Asian market, effectively shifting the
main growth centre for LNG demand from the Pacific Basin
to the Atlantic Basin. At present, the world LNG fleet has
increased to 167 vessels, with an order book of 74 vessels.
So, the outlook for the industry is good and a total fleet of
close to 300 vessels in 2010 seems likely. The average size of
an LNG carrier continues to grow and it is likely that these
very large ships will be equipped with diesel propulsion and
not steam propulsion, as is the standard today".
Nord adds: "We are in a good position to take our share of
the future market for long-term charters in the Atlantic
Basin. Our focus is to be at the forefront of technical devel-
opments and improvement of systems within LNG shipping
by taking active part in the industry’s research and develop-
ment activities, which will of course ensure a competitive
and enhanced market position for Höegh LNG".
R&D
This focus on R&D is well underway and the results have
already proven promising. "Höegh LNG is actively develop-
ing new technological solutions for the LNG logistical chain.
A result of this is Höegh LNG’s own Shuttle and Regasifi-
cation Vessel or SRV. This is a vessel and terminal system
that makes it possible to regasify LNG on board at an
offshore location and send the natural gas to shore via a
pipeline. This eliminates the need for traditional land-based
LNG receiving terminals", concludes Olav Sollie.
LNG transportation technology is advancing at an
astounding rate and equipping the new breed of LNG
vessels is a challenging task. With Norwegian suppliers
and Höegh driving the technology, the future looks bright
and technology will continue to play an important role in
expansion of the LNG market.
SRV-vessels provide a continuous flow of gas through
submerged turret-buoys and a pipeline on the seabed.
THE FULL PICTURE magazine 01/04
11
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National Gas Shipping Company
Founded in December 1993, the National Gas Shipping
Company (NGSCO) is a subsidiary of the Abu Dhabi National
Oil Company (ADNOC). NGSCO currently has a fleet of eight
LNG tankers and its main responsibility is to carry gas from
Abu Dhabi's Das Island to customers, very often in Japan.
NGSCO's tankers were built in the mid 1990s, four in Japan
and four in Finland. All bear the characteristic Moss
Rosenberg design and carry a respectable 135 000m3. The
vessels were built to facilitate a 25-year contract for supply-
ing LNG to TEPCO (Tokyo Electric Power Company) of Japan.
Abu Dhabi National Oil Company (ADNOC)
Founded in 1971, ADNOC is the national oil company in the
emirate of Abu Dhabi. ADNOC has numerous subsidiaries,
most of which are engaged in exploration, petroleum and gas
production, refineries, harbour operations, the processing of
gas to LNG, the production of petroleum-based products
such as mineral fertiliser and ethylene & polyethylene, crude
oil and petroleum tankers and, as mentioned, LNG transport.
Along with its partners, ADNOC controls formidable gas and
oil reserves.
FACTS ABOUT
The upgrading of the navigation equipment on National Gas
Shipping Company’s (NGSCO) LNG fleet is now completed.
Kongsberg was chosen for the job, despite the fact that
there was no Kongsberg equipment onboard these vessels
previously. This was a typical refitting contract, with a short
lead time from order to installation. The first system was
dispatched in August 2003 and the final upgrading was
completed in April 2004.
The order comprised the following:
Automatic Identification System – AIS 100, Conning station,
Radar/ARPA system - DataBridge – DB10 , Planning Station
– PL10, ECDIS - SeaMap – SM10.
The upgrades were installed during a scheduled docking
at Dubai Drydock. Thanks to good and close co-operation
with Dubai Dockyard, the installation was completed
according to plans.
Midlife radar refit completedNational Gas Shipping Company now usingKongsberg on navigation bridge
Refit
12
THEME LNG Article by KONGSBERG MARITIME / Photo by BJØRN-OWE HOLMBERG
Pooling our resourcesCato Franck describes Kongsberg's development of LNG systems
The market for transport of liquid methane gas has been
expanding in recent years. This is also true of the building,
outfitting and operation of LNG carriers. Sophisticated
automation systems are required to control the complex
processes on an LNG vessel.
Over the past few years, Kongsberg Maritime has carved
out a niche for itself in this market. One important member
of the Kongsberg team is Cato Franck, sales manager for
LNG applications.
A few years ago, people from the sales department in
Kongsberg Maritime identified an area that they thought
might have a positive impact on Kongsberg's technological
development. They were right, integrated automation
systems for LNG Carriers have indeed become an important
new area for Kongsberg.
"It was Bergesen dy that contacted us and wanted
Kongsberg to participate in an LNG project they were
currently involved in.
"Later we heard that 16 shipowners had been invited to
participate in another project to import LNG into Spain. We
had recognised a market with new opportunities, and the
ball soon began gaining momentum.
"We formed a team with some of our skilled
technologists. Our product was basically the same as the
automation and control systems Kongsberg Maritime had
long experience of supplying to other types of vessels.
Notwithstanding certain modifications that had to be made".
Cato reports that the project was viewed with a certain
measure of scepticism in some quarters.
In addition to the above and through a period of
discussions and negotiations, we were awarded the contract
to upgrade the LNG-C Höegh Galleon. "Höegh became our
first customer reference. During this phase, we learned a
great deal about how the market works and about process
technology onboard LNG vessels. Customer relations were
absolutely decisive to our success. Close dialogue, daily
contact and 'chemistry' were important ingredients".
Then the new millennium arrived. "We travelled the world
over, crisscrossing in all directions. We visited almost every
shipowner, shipyard, charterer and major machinery suppli-
ers with regards to LNG. New customer relations were
Portrait
THE FULL PICTURE magazine 01/04
13
established. There was an immense market potential,
and Kongsberg won several contracts", he reports with
enthusiasm.
"First of all, we have to emphasise that the success of
this initiative was due to the support we received from
charterers and ship owners. To succeed in the LNG market,
one has to have a good dialogue with the shipping com-
panies involved in this field, e.g. Bergesen, Höegh, Knutsen
OAS and Golar LNG. It is very clear that the development
of new products requires teamwork both in-house and with
customers. Good customer relations are probably more
important to success than anything else", he says.
Full picture
"We have supplied a number of LNG applications to date,
and there are several systems on order, so this initiative
turned out to be the right choice for us", continues Cato.
"I think we distinguish ourselves because of the wide
range of equipment and control applications together with
the good knowledge of ship operations. An example of this
is the integration we can offer between control
of cargo Boil Off Gas (BOG), Gas Management System,
compressor control, gas flow to the boilers and finally boiler
control. All of this in one system gives a fast and smooth
control, and a change in the cargo conditions will influence
all processes, all the way to propulsion. The influence of the
14
THEME LNGTHEME LNG – portrait
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Integrated Automation Systems (IAS)
Kongsberg supplies integrated automation
systems (IAS) for highly advanced purpose-
built vessels world-wide. The applications
cover field exploration and drilling, oil and
gas processing (FPSOs and fixed installa-
tions), shuttle tankers and LNG carriers. The
design criteria for Kongsberg’s integrated
automation system are reliability and safety,
characterised by:
Segregation: autonomous process areas
featuring dedicated process controllers.
Redundancy: within data communication
networks and process controllers.
Simplicity: a small range of components
that facilitate modularisation.
Fault Tolerance: fault tolerant design
based on fail-safe principles.
All important functions are covered, e.g.:
Vessel control, including power manage-
ment, auxiliary machinery boiler control ,
steam turbines, and ballast/ bunker moni-
toring and control;
Cargo monitoring and control, including
boil-off gas (BOG), LD and HD compressor
control and load and stability calculator;
Custody Transfer System (CTS)
Safety Management System, including
Cargo ESD and fire and gas monitoring.
Kongsberg has contracts to deliver various
applications for more than 40 projects. 28
vessels are currently on order or under
construction.
FACTS ABOUT
KONGSBERG’s LNG projects in South Korea.
South Korea is well positioned when it comes to ship-
yards and the construction of LNG vessels. The coun-
try is home to huge shipyards with hectic building ac-
tivities on a scale that can be hard to fathom. Even the
biggest loading cranes look tiny beside the gigantic LNG
vessels currently under construction. Kongsberg is in-
volved in deliveries to several LNG projects, and
Morten Stanger, site manager for LNG on offshore proj-
ects in South Korea, is enthusiastic as he describes the
thrill of all the activity.
Complex projects
"The LNG projects are complex, calling for first-rate fol-
low-up and a strong presence at all times. Most
shipowners and charterers generally maintain large site
teams. They constantly follow up all the details in-
volved in the construction process, so it is absolutely
necessary to ensure a close dialogue with the various
players", comments Stanger. ”We strive to accommo-
date them. Local representation, local capability and a
good dialogue with our headquarters in Norway are
among the prerequisites. Kongsberg has a good team,
made up of a mixture of Norwegians and Koreans.
Geoje is the site of the local base for Kongsberg's busi-
ness activities. We do our best to follow up deliveries at
all times”, adds Stanger.
“Kongsberg offers complete automation units for
LNG tankers, as well as integrated automation, naviga-
tion and cargo systems. This helps ensure that cus-
tomers have more uniform systems, reducing interfaces
with other systems. This, in turn, ensures the use of the
same technology, benefiting the customer, for example,
when it comes to the cost of spare parts and training.
"Kongsberg now has considerable experience of de-
livering equipment for LNG carriers", continues Stanger.
"At Kongsberg, a customer comprises both the
shipowner and the shipyard. They are the ones who
pose demands regarding the development of new func-
tions and they are the ones who make suggestions for
new improvements, allowing us to remain at the fore-
front. Being "where it's at" is exciting, important and
interesting. Maintaining a good dialogue with the cus-
tomer and, not least, working together to achieve tech-
nological progress, gives meaning to our working days",
smiles Stanger.
tuning of this process, maintenance, spare parts etc.
will ultimately give the ship owner a benefit. Our mission
statement, "The Full Picture", is spot on. A wide range and
totality of solutions definitely characterises this product
area.
"Moreover, Kongsberg has an absolutely fundamental
focus on maritime applications. That is also important for
LNG development", remarks Cato.
"As sales representatives, we have to know that the
products we sell will be handled correctly in the various
phases of the product solution's life cycle. Having our own
people take part in the construction process by being
stationed locally at shipyards is thereby essential for the
implementation of the construction projects. Our field
offices, our service apparatus, in fact, our entire customer
support system is to a great extent represented at the local
level, where action is of great importance.
The road ahead
"We strive for continuous product improvements and new
developments. We see that the market is moving towards
other types of LNG vessels, featuring different propulsion
systems and different on- and off-loading methods. Today's
steam turbine technology is competing with diesel electric
or two stroke propulsion systems with reliquefaction plants.
That translates into a need for another technology and
another control philosophy. We are working on solutions in
co-operation with ship owners, charterers and equipment
suppliers. Communication, teamwork and a close dialogue
with users are absolutely necessary to succeed".
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THE FULL PICTURE magazine 01/04The purpose of this column is to inform our readers about Kongsbergs training activities.
Do not hesitate to give us your feedback by contacting us at: km.fullpicture.editorial@kongsberg.com
15
For more than 25 years, Kongsberg has delivered a wide range of
systems world-wide. Everything from the most simple products
and solutions to complex integrated systems call for user training
prior to use. And improving technology constantly poses new
challenges to users.
"It often pays to invest time and energy in a course so the user
will understand the systems and take full advantage of them",
comments Product Training Manager Pedro da Cruz. "It is never
too late to take a course!"
"Even the very best technology is of little value if the opera-
tors lack training. Trained personnel ensure safe operations, expe-
rience fewer failures and problems, simplify communications and
make optimal use of the systems. That, in turn, translates into
cost savings", continues Pedro who works at Kongsberg
Maritime's training centre in Kongsberg, which offers user train-
ing for nearly all Kongsberg products. "We strive to provide
courses with the right balance between theoretical instruction
and practical training. We have several training centres located
around the world. They are all equipped with simulators, instruc-
tors and courses capable of meeting the most challenging train-
ing requirements".
Tailor-made standard courses
"The most important thing we can give course participants is an
understanding of our systems. In safe surroundings, each individ-
ual participant gets a chance to make mistakes, mistakes which
could, in real life, have severe financial and safety-related conse-
quences. The attitudes we can give users with a view to safety
onboard are also a crucial aspect of accident prevention.
"We have full-time course instructors who try to capture the
essence of our systems and pass it on to participants in a
straightforward, easily understood and inspiring manner. We have
standardised courses in several product areas, enabling shipown-
ers to send their people to courses one at a time at reasonable
prices. As a systems supplier, we try nonetheless to weave ele-
ments from different deliveries into the course content for the
individual participant. That way we get a good mix of general
expertise and knowledge of specific interest to the individual
customer. Furthermore, we believe that practical training is
essential for understanding theory. Consequently, we spend a lot
of time on simulation, hands-on training and realistic exercises.
"The classroom is a good meeting place for users of our prod-
ucts to exchange experiences. In many ways, courses represent a
moment of truth for Kongsberg. Feedback, both positive and
negative, and not least ideas for product improvements are quite
frequently communicated to us by our users through their
instructors", explains da Cruz.
Global training
In recent years, Kongsberg Maritime has established a number of
training centres which, in addition to offering user training cours-
es, are certified for Dynamic Positioning (DP) training. Aberdeen
(UK), Kongsberg (Norway), Macaé (Brazil), Singapore and
Houston (US) are all equipped and certified by the Nautical
Institute for this type of training.
"Our philosophy is that our customers should be able to
participate in courses close to home", says Pedro. "We also be-
lieve it’s important that our regional offices be equipped so that
we can, as far as possible, offer training tailored to the systems
chosen by our customers. We are constantly striving to satisfy
customers’ wishes and requirements. The expansion of our train-
ing centres is a result of this endeavour", Pedro concludes.
New improvement meansnew challengesProduct Training Manager Pedro da Cruz points out the importance of training
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Kongsberg Maritime Training
Established in the early 1980s as part of the company's
customer support programme.
Consists of training centres in Kongsberg, Trondheim,
Horten (all Norway), Houston (US), Singapore, Aberdeen
(UK), Macaé (Brazil).
The training organisation offers standard courses,
tailor-made training and trainer products.
Kongsberg, Houston, Aberdeen, Singapore and Macaé
are all acknowledged, approved and certified for DP
training by the Nautical Institute.
For more information about our courses see
www.kongsberg.com
FACTS ABOUT
Training & courses
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16
TRAINING & COURSES
won't happen in real life", Tony Robertsen
pointed out.
Good friends in Kongsberg
Stig-Einar Wiggen, president of SMS, is very happy
with the new simulated bridge.
"We chose to call it Kongsberg Bridge because
we have always had good co-operation with
Kongsberg Maritime. We know we will always have
good friends in Kongsberg", he said in his opening
remarks. "I think we are the only ones in the world
that co-ordinate different simulators", he contin-
ued, eagerly recounting how the new simulator
makes the simulated world exceptionally realistic.
Mayor Ottervik underlined the importance of
Trondheim for shipping. "I am familiar with
Kongsberg Maritime through visits to their units in
Trondheim, and I am impressed by the knowledge
and technology that underlie today's products. It is
reassuring to know that safety is top priority", she
said before cutting the ribbon and wishing good
luck and happiness to all the future operators who
will be trained on "Kongsberg Bridge".
Operator training on Kongsberg equipment
Since the 1980s, SMS in Trondheim has specialised
in the training of maritime personnel. Safety is top
priority in theory as well as practice. The company's
job is to contribute to safer, more efficient offshore
operations by training crews thoroughly.
The owners of the company include Det Norske
Veritas (DNV), Statoil ASA, the Norwegian Ship-
owners' Association, various shipping companies
and Kongsberg Maritime.
"Obviously, human error is of great significance
when operational mistakes are made", explains
Stig-Einar Wiggen. "Accordingly, it is important for
us to train people to deal with a wide range of
different situations that could potentially arise,
without actually putting the environment or lives
in jeopardy. This is the only way operators can feel
confident that they will act rationally, quickly and
appropriately when real events and situations
arise".
"Kongsberg Bridge", located at the Ship
Manoeuvring Simulator Centre (SMS) in Trondheim,
was recently christened and then test navigated by
Trondheim's Mayor Rita Ottervik. The simulator,
designed for special courses for Offshore Service
Vessels (OSV), ensures realistic training of person-
nel on various types of vessels, making the ocean a
safer place. However, having witnessed Ottervik's
efforts on the bridge, we realise that it might take
more than a simulator to make the sea safe!
Things were just about to go awry when the
mayor was operating a crane to move a container
from a platform to the deck of the vessel. Owing
to a storm at sea and huge waves, she came close
to simulating a "fatal accident". Instructor Tony
Robertsen of SMS in Trondheim came to her
rescue.
"Practice makes perfect", and Kongsberg's
simulators help us learn from our mistakes so they
Mayor taken by stormNew simulator christened at the Ship Manoeuvring Centre in Trondheim
KONGSBERG BRIDGE
Tony Robertsen (SMS) and Rita Ottervik, mayor of Trondheim.
Helge Samuelsen – instructor at SMS is pleased
with the new simulator.
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17
THE FULL PICTURE magazine 01/04
For nearly two years, Kongsberg has been
offering training courses in Brazil to users of
Kongsberg systems. The Training Centre in
Macaé, a couple of hours´ drive from Rio de
Janeiro, has seen a rush of course activities in
recent months. The centre offers courses on a
number of Kongsberg systems, but demand
has been particularly strong for courses in
Dynamic Positioning (DP).
The Training Centre is certified for DP training
by the Nautical Institute. It has two modern
classrooms featuring hands-on simulators and
PC stations, allowing all students to get practi-
cal training in the use of the equipment.
"A growing number of DP operators in Brazil
have embarked on the training they need to
qualify for a DP certificate", reports product
training manager at Konsberg Maritime Pedro
da Cruz. "Our future target is to equip the
Training Centre with a permanent local instruc-
tor. That will allow us to be even more flexible
with the courses we offer".
Favourable feedbackThe training centre in Macaéis progressing well
BRAZIL
New operator- andtechnical course insubsea control
AIM 2000
Following the continous success with our AIM 2000 system,
we have developed new operator and technical courses in
subsea control. The courses are offered to personnel who
will be operating the AIM 2000 system, and personnel
responsible for the maintenance of the AIM 2000.
Operator Course
The objective is to give the participants basic understanding
of the AIM 2000 system, and how to perform typical subsea
operations such as well control, status check of HPU etc.
The course is for users of SBC 400/400H and software
versions 6.5. to 6.10. working on Windows NT. The course
will contain; an introduction to AIM 2000, AIM user guide,
main system components, basic operation, access right
alarm system, process alarms and system status, interlock
and shutdown signals, trend and time series and connected
equipment.
Technical Course
The objective is to give the participants basic understanding
of the AIM 2000 System; system operation, typical software
modules used in process applications, hardware design, use
of the system in faultfinding, and maintenance of the sys-
tem including simple configuration changes to the Input/
Output (I/O) system. The course is for users of SBC
400/400H and software versions 6.5. to 6.10. working on
Windows NT.
The course will contain an introduction to AIM 2000,
main system components, basic operation, alarm system,
process alarms and system status, module and I/O configu-
ration, trend and time series, process station components,
cabling of loop typicals, serial line hardware and software,
hardware and software modules description, AIM User’s
Guide and last, but not least, practical exercises (hardware).
Both courses will be presented in a combination of
theoretical lessons and practical exercises. Special care is
taken to give the participants an overall understanding of
the system. During the course each participant will use an
operator station working in network. For the technical
course a lab with hardware components will be used for
practical exercises.
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18
TRAINING & COURSES
Kongsberg Maritime is currently involved in a
number of LNG deliveries. One of the vessels
approaching completion is the Methane Kari Elin.
The vessel is owned by British Gas (BG), has a
Greek crew, and is in the process of preparing to
carry LNG across the seven seas. The vessel is
huge, the crew international and the technology
new and demanding. Courses and training are
therefore an essential part of the preparations for
the LNG carrier's maiden voyage.
"We received an inquiry about running a training
course onboard for the Integrated Automation
System (IAS) that controls processes onboard LNG
carriers", says Tove Brevik, a course instructor in
the Kongsberg Maritime training department.
So, along with instructor Hallfrid Os Andersen,
she organised a two-week course onboard the
Methane Kari Elin.
"Several conversations, not least with the QA
manager at BG LNG services, Theodoros Katemidis
and others who were directly linked to the delivery,
eventually resulted in a course on the vessel for
operators and technical staff working with IAS and
the Integrated Bridge System (IBS)", she continues.
Other challenges
"It is quite simply a different way of organising
courses", she says.
Tove explains: "This applies not least to technical
courses. On-board, you can't disconnect wires, or
re-wire equipment the way we do in a classroom
with technical facilities and simulators. Here,
people have to be observant, but not touch.
In a way, on-board courses might be described as
"technology light". On the other hand, you get a
more realistic idea of where the equipment is
located. In other words, we are talking about two
different teaching methods, each of which has
pros and cons.
Ultimately, it is up to the customer to decide
whether or not it is practical to run a course
onboard. Factors such as price, time, and the
customer's need for knowledge, practical or
theoretical training must be considered before
Knowledge means safetyOnboard training in Korea onMethane Kari Elin
LNG
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Operator and technical courses
in IAS and IBS
Goal
To give participants a basic understanding of
Integrated Automation System (IAS) and
Integrated Bridge Systems (IBS) that control
processes onboard LNG carriers and to teach
participants how to operate the different
systems.
Content (in general)
Introduction to the system
Main System components
Basic operation of different systems
Technical maintenance and configuration
Theory and definition
Alarm system
Module description of relevant system
FACTS ABOUT
choosing the content and form of the training",
she continues.
Favourable feedback
"We've received favourable feedback on the
courses we've organised", says a satisfied Hallfrid
Os Andersen. "I would particularly like to thank QA
Manager Katemidis, who consistently helped us
arrange and organise practical matters so that
we could concentrate on teaching. His help and
assistance were invaluable".
"I would also like to commend the Kongsberg
Maritime people in Korea", Tove states. "They really
made us feel like members of the same team".
"We mustn't forget to thank the course partici-
pants either", adds Hallfrid. "We learned lots of
new things from them!"
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THE FULL PICTURE magazine 01/04
19
Customer training has always been high-priority
for Kongsberg's customer support. Users from all
over the world are familiar with Kongsberg
systems, thanks not least to the company's training
departments.
"Since 1999, we have registered several
thousand new course participants in our course
bookings database", comments product training
manager Pedro da Cruz. "Naturally, we wanted to
do something special to celebrate number 10 000.
Mr. Fabrizio Fantacci, who comes to us from Global
PetroProjects Services and the vessel Saipem 3000,
was the lucky one", Pedro points out.
International co-operation
Along with Andrew Langford of Australia, Fabrizio
Fantacci attended a technical course on Dynamic
Positioning (DP). Both men travelled long
distances to take part in the week-long course
organised in Kongsberg, Norway. Fantacci came
from Indonesia, and Langford all the way from
Australia. "International co-operation", comments
Finding solutions to technical failures is no simple matter, Fabrizio Fantacci and
Andrew Langford made numerous attempts.
Finally, shouts of joy rang out for a job well done.
Fantacci with a laugh, and not without reason.
The course instructor has just given the group
an assignment. These good people will have to
cooperate to find a fault that is causing problems
with the equipment; a team effort is required!
"It's a small world", comments Langford as he
tries to fix the Kongsberg equipment, "Kongsberg
products are everywhere". Langford and Fantacci
chat cheerfully as they co-operate to find the
simulated problem in the DP equipment.
"I come from Australia, and most of my
experience is with Farstad and Maersk. My goal is
to be a ship's electrician. Australian vessels are
quite old, so an SDP technical course will look
good on my CV and help me find work on the more
modern vessels", Langford explains. "It's also great
fun to learn to use new technology, and
Kongsberg is the place to come if it’s new tech-
nology you’re looking for", he adds. The costs of
the journey, food and accommodations are coming
out of his own pocket. "Expensive?" we ask. "Yes,
but worth every penny", he responds. "A great
course that helps build your career is always a good
investment".
Difficult fault-finding
Though the guys worked hard, the first attempt to
find the fault was not successful. Langford and
Fantacci then tried a variety of other solutions, but
failed to locate the cause of the problems. Cable
layouts were retrieved and studied carefully, and
heads were put together almost literally to try to
come up with a good solution. Maybe a sneak peak
at the neighbouring system would help? "The nice
thing about duplicate systems is that you can
compare them", smiles Fantacci. It’s just a a shame
that system was also faulty! Although it took some
time, a shout of joy finally rang out. The solution
was found and the system could be restarted
without any trouble at all.
Practice makes perfectCourse participant No. 10000
DYNAMIC POSITIONING
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20
History meets hi-techKalmar Maritime Academy offers world-class simulator training
Kalmar Maritime Academy is located in historic surroundings that look as thoughthey were taken straight out of the Lord of the Rings. As next-door neighbour toKalmar Castle, one of Sweden's most important historic edifices from the 1200s, the Academy's maritime education traditions date back to 1842. That being said, thecastle is about the only thing reminiscent of the days of yore. The modern, architect-designed college, featuring the latest state-of-the-art educational equipment and simulators, stands out in sharp contrast to its venerable elderly neighbour.
TRAINING Article by ANNE TORIL KASIN / Photo: BJØRN-OWE HOLMBERG
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THE FULL PICTURE magazine 01/04
21
Kalmar Castle
The history of the legendary Kalmar Castle dates back about
800 years. Its present appearance dates from the 16th century,
when the Vasa kings rebuilt it in the style of a Renaissance
palace, furnishing it in the continental manner. The castle
subsequently experienced a Golden Era as a stronghold of
royal power, although even by that time it had already played
an important role in Scandinavian politics.
Kalmar Maritime Academy has long traditions of educating
officers, mariner's masters and chief engineering personnel,
and the institution bears its history with pride. The school
currently has roughly 600 students, and engages in broad-
based collaboration with international partners. Not least, it
offers students top-notch teaching methods. This makes the
institution one of the most important for maritime training
in the world, and a sought after place to study.
"We are extremely proud of our building and our
educational programmes", explains the enthusiastic head
of the nautical department, Jan Snöberg. "We have always
focused on the fact that theory and practice are closely
elated, so we recognised early on that simulators are an
efficient tool for training and practical exercises. Our build-
ing has a characteristic shape, including a tower that leaves
no doubt that this is a maritime institution. Our training
ship, the Calmare Nyckel, is the icing on the cake, and our
pride and joy. Although our students go into the world as
new graduates, their studies with us give them extensive
practical experience", says Snöberg.
Realistic practical exercises on the training ship
The Academy has every reason to take pride in its training
ship. Used in all kinds of training from basic to advanced
education, it is uniquely adapted for teaching purposes.
The vessel is intended for training navigation, safety,
machinery operation and manoeuvring. The engine room
accommodates turbines and machinery, and the bridge is
equipped with the very finest navigation equipment. Out on
deck, there are special lifeboats appropriate for the frequent
drills that are held. Even so, arguably the most impressive
feature is the special classroom that has ten work stations
equipped with navigation equipment that forms the base for
navigation exercises. Students take turns being responsible
for navigating the vessel and two-person teams take respon-
sibility for manoeuvring the entire vessel. A teacher super-
vises the students, however, another Captain, bears the ulti-
mate responsibility for the vessel. If necessary, the ship's
master can override the students and intervene at any time
from his work station on the bridge. Thus the simulator is
more than just a simulator; it is a device that offers the
perfect blend of illusion and reality.
22
TRAINING
"A student is supposed to grasp that something is not right,
then find out what is causing the situation. Theory applied
in practice is valuable, and we have a unique possibility to
train this on board our training ship. It is also important to
discover that you can experience problems when you least
expect them", says Snöberg. He tells of "man overboard"
and fire drills that have been so realistic that the students
thought they were involved in genuine incidents.
Realistic drills
Snöberg is enthusiastic when talking about teaching meth-
ods. "I like our practical exercises to be as accurate as possi-
ble, be they on the Calmare Nyckel or in one of our bridge
simulators at the Academy. When we sail into a French or
Finnish port, I call the crew in English with a French or
Finnish accent", he laughs. Understanding and role playing
are important elements. "Our simulated reality has actually
fooled the students on a number of occasions", adds
Snöberg.
Emphasis on individuals
"The simulators can be used for different scenarios, allowing
us to train and reconstruct maritime accidents", Snöberg
points out. "To learn from these exercises, debriefing and
post-incident talks are of the utmost importance. Naturally,
there is no ONE correct answer; any given assignment can
The fact that Kongsberg is willing to tailor-makesolutions for us is crucial. Just saying 'we needthis', and knowing we can get it, is something weappreciate deeply".
Jan Snöberg, head of the nautical department
THE FULL PICTURE magazine 01/04
23
have many solutions. Nor is it possible to train teamwork on
a computer screen. Our philosophy is that the Kalmar
Maritime Academy is to have as much real equipment as
possible. Ultimately, education is about individuals and their
ability to deal with critical situations. We educate worldclass
mariners, and we want the individuals who study with us
to get a proper understanding of what their future jobs
require. The students are our customers. Along with the
teaching staff, they make up a common team here at the
school. We have a common objective: to use the studies to
promote understanding and mastery of the challenges
students will face at sea. Offering simulator drills that are as
realistic as possible is an important element in this strategy".
Valuable collaboration with Kongsberg
"The Kalmar Maritime Academy is one of our most impor-
tant accounts", points out Jan Roger Lie of Kongsberg
Maritime.
"For us, it is important to establish a common under-
standing of how the school wants to set up its training.
I have personally been involved in most of the simulator
deliveries, and it has been interesting to take part in such
a large project", he says. "The facilities are extensive, and
the contracts with Kalmar include support agreements that
cover several years. This ensures that we can maintain a
close dialogue with the customer even after the delivery
is completed", states Lie.
"We are very satisfied with Kongsberg", comments
Snöberg. "When we have considered buying new products
or new functionalities, Kongsberg has never said no or
refused to play ball with us. We have often developed prod-
ucts jointly, which has allowed us to achieve our educational
objectives. The fact that Kongsberg is willing to tailor-make
solutions for us is crucial. Just saying "we need this", and
knowing we can get it, is something we appreciate deeply",
he says, adding: "Kongsberg has helped us distinguish
between "need to have" and "nice to have". I don't know
whether it is because we are a stubborn customer, but we
have invariably managed to get exactly what we want.
I never have to worry about getting a substandard product,
and safety is vital to me. I think this has been one of the
strengths of our collaboration", concludes Snöberg with
a smile.
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Polaris bridge simulators
To learn the complex behaviour of ships, Polaris simulators
allow training in every aspect from single sub-systems to the
entire bridge, and training in normal as well as abnormal situ-
ations. Each simulator is tailored to individual training needs.
A simulator can consist of up to 26 own ship’s bridges. Each
bridge can be a screen-based workstation or be individually
equipped with the necessary real instruments. This allows a
number of inexpensive workstations to provide a large
throughput of students and one or more fully instrumented
bridges for advanced training. The instructor station is used
to create, run, monitor, store, amend and replay exercises and
to conduct all relevant activities such as debriefing and
assessment of trainee performance.
DNV and STCW'95 compliant
Complete set of real instruments for merchant marine
and navy
Large library of ship models
Advanced student assessment system
FACTS ABOUT
"For us, it has been importantto establish a common understanding
of how the school wants to set up its trainingJan Roger Lie, Kongsberg Maritime
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24
Holger Røkeberg is a well-known figure in the maritime in-
dustry, not least when it comes to regulations, classification
and dynamic positioning (DP). Always gentle, with an air of
authority and integrity befitting a statesman, he has signed
off on numerous regulations and improvements in the field
of shipping. These days, Røkeberg is retired, but we have
come to him to find out how the whole thing started.
What was it that aroused your interest in maritime activities?
"I was born and raised in Drammen, a small town not far
from Oslo. I was a boy during the golden age of the pulp
and paper industry in Drammen. The port was busy all the
time. I just stood there on the quay, my eyes big and moist
as I watched those ships go by. After finishing high school
and doing my military service, I went to Scotland to study
at Glasgow University. I earned a Bachelor's degree before
heading home, where I worked for about a year in my home
town of Drammen. My goal was always to move to the USA.
Back then, it was known as the best place to both learn and
earn. However, it wasn't easy to get in, so in 1960, my wife
and I moved to Canada instead. We ended up in Hamilton,
where I got a job with Canadian Westinghouse. We spent
three years there. In fact, our first son was born in Canada",
recounts Holger.
"Our reason for working in Canada was always to get a
job in the US", adds Holger. Since it was just two hours from
Hamilton to Detroit, it was easy to go for job interviews.
I could even go in working hours", he chuckles.
"I started working for Detroit Edison, the city's electrical
utility company, as a reactor control engineer when they
were working on the development of a "fast breeder reac-
tor" that raised hopes of cheap electricity", continues
Holger, explaining why he chose this career path. "I thought
nuclear powered merchant vessels were going to be the
future, and that Norwegian shipping and the shipping
industry would need nuclear technicians. You have to bear
in mind that nuclear power wasn't associated with environ-
mental risks in the early 1960s. In the US, there was a feel-
ing that nuclear power was going to be big, and that proved
true. Although the job was exciting enough, nuclear-power-
ed vessels were not a great success. After all, we saw what
happened with the Savannah and the Otto Hahn (nuclear-
powered merchant vessels). Granted, it worked, but they
never earned any money. What is more", Holger adds
enthusiastically, "studies in France, Great Britain and Nor-
way indicated that such vessels would never be profitable".
The family, four in number by that point, eventually
decided to return home to new responsibilities at the Marine
Technology Research Institute (now Marintek). "That was
where I first met several of the pioneers in vessel automa-
tion whose paths subsequently crossed mine countless
times. With a fresh Master's degree in control technology,
earned by spending many long evenings at night school
in Detroit, I was very optimistic".
M/S Taimyr and the fog navigator
"The first project I worked on was the M/S Taimyr,
a Norwegian merchant vessel with a large number of
computer-controlled functions. It featured the world's first
computer-controlled anti-collision radar system, which was
supplied by Norcontrol, of course now Kongsberg Maritime,
and it was a real attention grabber when it was installed
in 1969", says Holger.
Legend has it that Captain Husum of the M/S Taimyr once
stated that, "He could sail more safely with this system in
dense fog than without it in clear weather!" From then on,
he was known onboard as 'The great fog navigator'. The
M/S Taimyr made Norway an international pioneer in a new
area, and the international community took considerable in-
terest in what could be achieved using the system.
In 1970, Holger moved to Norwegian Philips. At that time,
the company aspired to be a player in the growing market
for marine electronics. "It was the unmanned engine room,
EO, that was my focus there", recalls Holger, adding, "E0
was very different back then".
PORTRAIT Article by RITA KRATHE / RUNE HOLMEN / Photo: TOR AAS HAUG
Holger Røkeberg, a pioneer in the maritime industry
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THE FULL PICTURE magazine 01/04
25
Breakingthe waves
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Interesting time at DNV
"In 1976, I started working at DNV. It was an incredibly in-
teresting place back then", he says eagerly.
"Did you write the regulations for Dynamic Positioning
(DP)?" we interject.
Holger chuckles modestly. "There is a widespread myth that
I wrote the regulations. What really happened was that I in-
herited a thorough draft of the regulations, which I complet-
ed as "tentative regulations" in 1977. "Holger makes it clear
that he is not prepared to take the credit for someone else's
work. "But", adds Holger, "I started out as an EO man at
DNV, and worked with it for some months".
What about DP? We've heard that Holger is Mr. DP
himself…
"In 1975, DNV organised a Dynamic Positioning (DP)
conference in Oslo that produced a platform for the draft
regulations". Holger smiles before continuing, "Nobody
threw this at me. I just stood very still and caught it with
open arms. Since then, DP has been my livelihood. I guess
that was also how I got so involved in DP; I had computer
experience, not least from the Taimyr and Berge Fister
projects in the late 1960s and early 1970s. The first DP-
classed vessel was a Norwegian diving ship, the Tender
Comet, and the first redundant system was installed on the
Swedish-built accommodation rig, the Safe Britannia".
"There were many players in the DP arena at that time",
remembers Holger. "Honeywell dominated and GEC and
Thomson had been active for quite some time. Kongsberg's
DP systems used new and advanced technology, so won
market share fast. By the time the Stena
Constructor and the other large Stena vessels were equipped
with Kongsberg's ADP 503, the Group's market domination
was undeniable".
"DNV introduced the first DP classed vessels, and I took
part in the classifying of all the vessels for a long time.
However, it didn't take long before we realised the regula-
tions were not good enough. Being classed says nothing
about how good a boat is. That required going a step
further".
Did you invent the ERN number?
Once again, modesty rules; "It is also a myth that I invented
the ERN number. I inherited that work too. On the other
hand, I helped expand it from one to three numbers. It
made more sense that way".
For the uninitiated among our readers, ERN stands for
Environmental Regularity Number. This is a rough way to
calculate how to maintain station in relation to wind and
weather, and what would happen if an engine or a propeller
were to fail.
"The market changed so that a DP class without an ERN
number wasn't worth having. The regulations required a
propeller, hull and engines, but did not say anything about
their size. You could almost get a DP class with a mix master
in each corner of a vessel if you just followed the system
requirements laid down in the regulations. The ERN num-
bers changed all that. Accordingly, ERN is well established
today. It's hard to find work for a DP boat without it",
admits Holger.
"Both Lloyds and Bureau Veritas have similar specifications,
but in the beginning, it was not uncommon for a vessel with
Lloyds' classification to come to DNV to get an ERN num-
ber", recollects Holger. "Today, the IMO (International
Maritime Organisation) guidelines are used for DP ships.
People seem to have forgotten that this was originally the
work of the Norwegian Maritime Directorate (NMD)."
“Other classification societies began looking at DP more
closely, but following a temporary holdback after the acci-
dent with the Alexander Kielland accommodation platform
in 1980, the Norwegian Maritime Directorate was very care-
ful to include the industry when they were going to draft
regulations. So they called in different suppliers and DNV
to gather expertise as well as creating an industrial
consensus".
Holger's voice takes on a note of intensity as he tells
about the development of the DP regulations. Clearly, this
issue is close to his heart.
"The Directorate is concerned with safety, so it introduced
a strict 'better safe than sorry' principle. That is, NMD set
up four categories of severity, which IMO subsequently
reduced to three. In a nutshell, the categories involve calcu-
lating whether it will be possible for a vessel to maintain
station in a worst case scenario, if the control panels,
generators, etc. were to fail".
26
PORTRAIT
26
EO: Periodically unattended engine room implies that the ship is equipped with instrumen-
tation and automation equipment and systems enabling periodically unattended machinery
spaces operation in all sailing conditions, including manoeuvring, as well as alongside quay.
(Source: DNV)
ERN number: Environmental Regularity Number, represents static balance (force and
moment) of environmental forces and propeller output. In theory, the best is 99, 99, 99
and the worst is 0, 0, 0. (Source: DNV)
NMD class: Equipment requirements for DP vessels, based on the severity of the con-
sequences failures can have with a view to safety and the environment.
Stena Constructor: Delivered by the Øresund Shipyards in 1979, extended in 2000.
Offshore Construction Vessel
Otto Hahn: Nuclear-powered merchant vessel, certified as a merchant vessel in 1968
and sailed 250 000 nautical miles on 22 kg of plutonium until 1972 when the rods were
replaced. The reactor was deactivated in 1979 after sailing a total of 650 000 nautical
miles. Had a capacity for 14 000 tonnes of ore.
SOME EXPLANATIONS
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THE FULL PICTURE magazine 01/04
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Holger is very animated when talking about this topic, and
starts gesticulating. "I could board a diving ship as the
weather deteriorated steadily, but it would proudly keep its
station. All the same, I could never help but ask what would
happen if a propeller failed or a generator or the like broke
down; whereupon the ship's master would look me in the
eye and say: 'but it didn't'." Holger sniggers a little about all
the things that had quite simply not occurred to them back
in those pioneer days.
"Many of the big powerful diving ships got an unpleasant
surprise when the NMD classes introduced requirements for
automatic consequence analysis warnings. Their window of
opportunity for work was reduced dramatically, and I had to
visit the vessels repeatedly to see whether the figures were
actually correct. Remember, for NMD class 2, losing a sec-
tion of the main control panel can cut a vessel's perform-
ance in half. That meant they would not have been able to
stay in position if the weather got too nasty. We're talking
about the lives of divers working down on the installations.
These days, this is all taken into account when the vessels
are designed".
"When NMD first introduced its guidelines in Norway, its
main goal was clearly an IMO resolution. "That was a good
thing. It doesn't help much to have good regulations along
the Norwegian coast when the same vessels operate the
world over". The NMD worked on this for a long time, and I
was also part of that. The breakthrough with IMO came in
1994.
Holger chose to retire from his job at DNV at the age of
65. Those who know Holger are aware that this was not the
end of an exciting career, just the choice of a different path.
Holger now runs his own company, H. Røkeberg's DP
Assistance, and he is still conducting FMEA analyses. The
difference is that today he provides advice prior to, during
and after a project, rather than stamping "DNV Approved"
on a vessel once it has been completed. Holger feels very
comfortable in this role. He has always focused on finding
solutions that customers and their clients can live with. His
work has taken him all over the world, from Singapore and
Korea to South America and Rio. Nonetheless, Holger ad-
mits that Norway is a good place to be. In his mind, there's
no place like home.
You work with FMEA analyses today. What does FMEA
stand for and why is it important?
"FMEA stands for Failure Mode and Effect Analysis and is
an analysis of the effect a failure can have on a vessel's abil-
ity to do its job. Everything is graded from non-critical to
highly critical and there are different FMEA for NMD Class
2 and NMD Class 3 vessels".
"I'm involved in FMEA because it is a job I can do from home,
so I don't have to battle rush hour traffic into Oslo every
morning. It helps to be pragmatic when addressing such is-
sues". It strikes us that Holger must have delivered a lecture
on this topic, which he confirms in an offhand remark.
Are you perceived as pragmatic, with a special ability to see
the big picture and not to get bogged down in details?
"Well, the important thing is not to let theories get the
upper hand when it comes to practical feasibility". It is vir-
tually impossible to draw Holger into anything that might be
perceived as boasting about his own accomplishments.
Towards the end of the interview, the photographer ar-
rives with a clatter. Holger casts a glance at the photo bag
and nods in recognition. His son is also a professional pho-
tographer. The photographer and Holger soon discover that
they both enjoy canoeing and get into long diatribes on how
best to paddle a canoe with a bad back. They agree that ca-
noes are useless in the sea, while kayaks are absolutely
splendid. Holger has been canoeing for 15 years, but he’s
not result-oriented in this area. He simply enjoys the exer-
cise, and the athletic performances of others do not interest
him.
"I enjoy getting exercise and enjoying nature at the same
time. The lapping of waves and the song of birds are sooth-
ing for the soul. Gardening has the same effect; it is com-
pletely relaxing for me. I'm not an expert on much, but
what I do usually turns out well. Our garden borders on a
grove of trees, and the local deer are always hungry for
buds, so I just have to accept that there are certain plants I'll
never manage to grow".
Perhaps it is some consolation that his efforts planted seeds
that are flourishing in the DP industry? There can be no
doubt that his efforts to ensure a safer maritime industry
have brought results most gardeners can only dream of!
Holger Røkeberg has seen to it that DP belongs to the world,
and that it has structures and systems that guarantee
growth in the future.
We have no doubt that the man who managed to break
the waves will manage to whip his garden into shape too!
28
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............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
Over the years, Kongsberg Maritime has upgraded its own
and other manufacturers’ automation and DP systems sever-
al times. A number of these projects have been carried out
during operation (hot), with a minimum of downtime.
When developing new technology, it has always been im-
portant to take into consideration the future needs of exist-
ing vessels. Kongsberg has therefore developed systems for
upgrading older generation systems at low cost and with
minimal downtime.
Numerous challenges on Gryphon Alphaconquered by Kerr-McGee and Kongsberg
Zero(0)downtime
Gryphon Alpha
UPGRADE Article by KONGSBERG MARITIME and KERR-McGEE / Photo: KERR-McGEE / KONGSBERG MARITIME and BJØRN-OWE HOLMBERG
29
THE FULL PICTURE magazine 01/04
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Replacement and upgrade
Kongsberg was given a challenging upgrade assignment:
Gryphon Alpha. Gryphon was the first purposebuilt floating
production, storage and off loading facility (FPSO) to oper-
ate in the North Sea. It was delivered in 1993.
Kongsberg’s scope of work involved a hot upgrade
and/or replacement of the DP/PM system, the marine au-
tomation system, the thruster control system and the marine
emergency shut down system. A new network was also to
be installed on-board.
The challenges were numerous, not least in terms of up-
grading systems, including the power management system,
without downtime in the production of oil and gas. The
scope of work included several tasks: engineering, the pro-
duction of new parts and replacement kits, installation, re-
building operator stations, data networks and process sta-
tions (2600 IOs), cable pulling (approximately 6000 metres)
and commissioning. The project was completed successfully
when the Customer Acceptance Tests were completed and
the customer signed off, with no downtime as a result of the
system upgrades.
Kerr-McGee states:
"The Gryphon A upgrade was a fast track project charac-
terised by a tight schedule with challenging milestones.
This required detailed workscope development and imple-
mentation by a skilled team, combined with diligent safety
and risk management. It was therefore essential to establish
an integrated Kongsberg - Kerr-McGee team that could
deliver an effective project execution plan from preparatory
engineering through to commissioning and final acceptance
testing".
“The main ingredients for success of the project were ef-
fective interface management between Kongsberg and
Kerr-McGee, an attitude of mutual assistance, responsibility,
team work and the dedication and commitment of the com-
bined offshore workforce whose flexible and pro-active
working practices maintained and achieved delivery of the
planned workscope, and a quality product".
Gryphon Alpha
'Gryphon A' is a Floating Production,
Storage and Offloading (FPSO) vessel
operating in the British sector of the
North Sea. It accommodates a normal
operational crew of approximately 45
people. The vessel was built in Astano,
Spain, and the topside equipment was
fitted in Newcastle in 1993.
Kongsberg delivered the Vessel Control
(VC), Dynamic Positioning/Position
Mooring (DP/PM) and Emergency Shut
Down (ESD) systems. The thrusters were
delivered by Ulstein Propeller. The con-
trol system for the five thrusters was
supplied by Kongsberg.
The old VC, DP, PM, ESD and thruster
control system were integrated systems
with a dual redundant coaxial network
interface between control systems.
FACTS ABOUT
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30
PRODUCT Article by KONGSBERG MARITIME / Photo: BÅRD EK og KONGSBERG MARITIME
Hazardous cargo under surveillanceAutomatic Identification System (AIS)brings traffic monitoring to a new level
From left: Vidar Bjørkedal, Cato Eliassen and Øystein Tveit.
THE FULL PICTURE magazine 01/04
31
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"It is important to knowwhat kind of vessels are inthe waters around us, and notleast what kind of missionthose vessels are on."
Captain Halvor Vinje, KNM Kong Harald
AIS (Automatic Identification
System)
AIS is primarily an anti-collision system
for vessel traffic which, regardless of
land-based services, makes it possible
for a vessel to identify and monitor the
movements of other vessels.
Moreover, the system is important for
monitoring hazardous cargo, safeguard-
ing the environment and preventing
serious disasters. It is an automatic sys-
tem for recording a vessel's position and
movement data, as well as its size and
cargo information. The data can be
transmitted among vessels off the coast
and at sea, and between vessels and
traffic monitoring centres onshore.
FACTS ABOUT
AIS (Automatic Identification System) is a good safety tool
and a product with an immense market potential. No won-
der the gang at Kongsberg Maritime is enthusiastic when
they talk about their AIS product.
"A few years ago, we decided to invest and develop prod-
ucts for the upcoming AIS market, an anticollision system
for vessel traffic that makes it possible for a vessel to identi-
fy and monitor the movements of other vessels. We believe
we have succeeded in creating a product the market needs
and our customers want", smiles Vidar Bjørkedal, VP Sales &
Customer Support.
Øystein Tveit, the man in charge of software for AIS, has
been involved in the development of AIS from its infancy.
He can't hide his pleasure when he hears Captain Halvor
Vinje at the helm of the coastal express vessel the "KNM
Kong Harald" speak warmly of all the advantages he
experiences with Kongsberg's AIS.
Easier to stay on top of things
"It is important to know what kind of vessels are in the wa-
ters around us, and not least what kind of mission those
vessels are on", recounts Captain Vinje. He explains that
everyone doesn't answer when hailed, but that now all he
has to do is to check the data on the AIS to get the details
he needs. The data includes vessel type, direction, speed
and nationality.
"This makes us safer at sea, but we can't let it give us a
false sense of security", emphasises the ship's master, point-
ing out that the AIS is an appliance, not a navigation tool.
Knowledge sharing in practice
Vidar Bjørkedal confirms that AIS must not be seen as navi-
gation equipment, but as a device to promote safer naviga-
tion. He explains that Kongsberg enjoys roughly 10 per
cent of the market and that there are over 20 competitors.
"Naturally, we hope Kongsberg's market share will grow.
We are collaborating with Simrad to market the AIS", he
reports.
To develop the new product, it was essential to get two
very different independent technological communities with-
in Kongsberg Maritime to work on the solution together.
Knowledge sharing was the key to success for this product;
Simrad had the technology for the screen and presenta-
tions, while Kongsberg possessed considerable expertise on
AIS infrastructure and how mobile units should work.
Opening an immense market
According to IMO (International Maritime Organisation)
standards, all SOLAS (Safety of Life at Sea) vessels of more
than 300 gross tonnes have to be equipped with AIS as from
1 July 2004. Meanwhile, the product is also useful on
smaller vessels.
"An immense market is opening up, and price and
distribution are critical factors. Today we are responsible
for development and production, while Simrad has a well
developed distribution network to handle sales. In other
words, we have the best of both worlds, and feel the
genuine advantages of being part of a larger group", states
a satisfied Vidar Bjørkedal.
Base stations an important part of AIS
Kongsberg Maritime recently won a contract with the
Norwegian National Coastal Administration for a nationwide
AIS network along the coast of Norway. 35 base stations
will be deployed to cover the entire coast. The data will
mainly be distributed to vessels in traffic along the coast
but the police, Armed Forces, Customs Service, Joint Rescue
Coordination Centres, oil companies and port authorities
will also use the data.
AIS infrastructure is being built all over the world,
and Kongsberg Maritime has major installations done in
countries like USA, UK, Denmark, Mexico and Algeria.
As the expansion of infrastructure is moving ahead, other
potential improvements for AIS are emerging. For example,
when Galileo, the European counterpart to GPS goes live,
its precise positioning data could be used to further increase
AIS integrity.
32
PRODUCT Article by KONGSBERG MARITIME / Photos: KONGSBERG MARITIME
SIMRAD has again confirmed excellent product performance
and reliability on round the world records. French skipper
Jean-Luc Van den Heede has smashed the east-west Global
Challenge Record with Simrad onboard. This world record-
breaking success demonstrate that SIMRAD equipment is
ideally suited for the gruelling world of professional sailing.
The Global Challenge Record
Breaking the Global Challenge Record set by Phillippe
Monet (UUNET) in 2000, with more than 29 days spare,
Jean-Luc Van den Heede sailed around the world onboard
his 26m aluminium monohull, 'Adrien' in an incredible
123 days.
This "backward" circumnavigation is known for being
"Twice the distance, three times the time and four the pain".
Simrad technicians in France spent a vital period of time
with Jean-Luc installing the monohull fully with Simrad
equipment and working to ensure that the equipment
would fulfil his solitary sailing challenge.
"We are pleased that Simrad has shared this adventure
with such a great sailor and Simrad is glad that the RA40
Radar helped to prevent several potentially difficult situa-
tions from occurring. Congratulations to Jean-Luc on this
amazing record", added Pierre-Jean Jannin, who welcomed
Jean-Luc on his arrival back to Les Sables d’Olonne after
he crossed the finish line off Ushant.
"Legion d'honneur"
Jean Luc Van Den Heede received on the 23th of June,
the "Legion d'honneur" from the ministry of the transports
which is in charge of the maritime management.
Round the worldwith SIMRAD
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Simrad equipment onboard the Adrien included:
- IS15 Instruments
- RD68 & HT50 VHF
- GN30 GPS
- RA40 Radar
- AP20 Pilots with dual ram
- HS50 GPS/Compass
- RFC35R Rate Compass (spare)
- MS50 Satcom Mini M
FACTS ABOUT
THE FULL PICTURE magazine 01/04
33
"The Global Challenge Record is a non-stop round the world trip,from East to West. Confronting head on currents and winds, it was important that radar and communications equipment was installed to the highest standard".
Simrad SA Director, Pierre-Jean Jannin
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34
"All queries from customers go through the ser-
vice coordinator," says Lene Røkaas, Kongsberg
Maritime's service coordinator for Customer
Support.
Although we know her work can be hectic and
stressful as she juggles many balls in the air at
the same time, Lene is always calm and cheerful.
"I have to do my part to keep our customers sat-
isfied. Nothing is as inspiring as helping our cus-
tomers", she says, beaming.
Lene bears operational responsibility for co-
ordinating customer support queries related to
SVC/AIM. She deals with huge volumes of
E-mails, phone calls and faxes. She sorts and
delegates. She examines the assignments that
come in based on customers' queries. What has
to be dealt with immediately? What calls for fol
low up by one of the other service engineers
in the department? What requires on-board
service?
"My job involves putting together the pieces
of a resource puzzle", she laughs. "Naturally, the
vessels can be located anywhere in the world, so
it is not always easy to send help immediately.
That being said, I feel we have close ties to and
excellent relations with most of our customers
and we try to do our best to help them as quickly
as we can".
Assurance
"Nonetheless, much of the customer support we
provide is by phone. AIM is a flexible system
that facilitates considerable online help. Accord-
ingly, we solve many problems from the office. In
fact, we've noticed a new trend in the queries
we receive. A growing number of operators
simply want someone to confer with during
certain operations. In other words, we have a
"hand-holding" function. We provide the reassur-
ance they need to get a job done. Sometimes our
service people are on site during operations, and
other times they are on telephone stand-by",
explains Lene.
“Internet access on the vessels has improved
significantly lately, opening better opportunities
for communication".
Lene speaks about customer relations warmly
and at length. "We see, for example, that LNG
vessels require more rapid help from us. Shorter
loading and unloading times mean that our global
network of service offices will play an increasing-
ly prominent role. Parts must be made available
quickly, and the same applies to service
technicians", she adds.
"I would urge users not to be afraid to ask our
service engineers questions about areas other
than the product they are servicing. We work
with competence development continuously,
encouraging "multi-skill capabilities" among our
people. In addition, our service engineers know
they have a support system at home that is
prepared to meet almost any challenge.
"We are always pleased to get feedback,
regardless of whether it is positive or negative.
Such feedback facilitates improvement, and our
improvements also benefit our users", she
concludes.
No question too big;no question too smallCustomer support urges users of KONGSBERG
systems to ask any questions they might
have. Submit your questions to:
km.support@kongsberg.com
+47 815 35 355
34
KONGSBERG SUPPORT 24
Hints & tips
"No question too big andno question too small,"says Lene reassuringly. She is a service co-ordinator with a talent for troubleshooting
PH
OTO
: TO
R A
AS
HA
UG
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THE FULL PICTURE magazine 02/04
3535
EXPO
THE FULL PICTURE magazine 02/04
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............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
THE FULL PICTURE magazine 01/04
ONS, Stavanger24 - 27 August Stand # C324
Baltexpo, Gdansk7 – 10 September Stand Olivia hall, The Norwegian Pavillion
DP Conference, Houston28 – 30 September Stand # 101
SMM, Hamburg28 September – 2 October Hall 2 Stand # 126
Rio Oil & Gas, Rio de Janeiro4 – 7 October
Workboatshow, New Orleans1 – 3 December Stand # 1 701
IMCA Conference, Singapore2 – 4 December
LINKS
Rules and regulationshttp://www.imo.org
International Maritime Organization. A useful page for those dealing with rules
and regulations in the maritime industry.
Classificationhttp://www.dnv.com
DNV (Det Norske Veritas). One of the leading classification society explains the
necessity of classification
Looking for a job?http://www.jobxchange.com
International Seafarers Exchange. This website is exclusively dedicated to global
cruise and maritime industry.
All about maritime industryhttp://www.imarest.org/
The Institute of Marine Engineering, Science and Technology. To those with a
general interest in the maritime industry; this site is a must.
Green focushttp://www.eea.eu.int/
European Environment Agency. Information about improving the European
environment. Useful for everyone dealing with environmental issues in the EU.
Learn more about LNGhttp://www.energy.uh.edu/lng/
Texas University, Institute for Energy, Law & Enterprise.
LNG in depthhttp://www.naturalgas.org
Naturalgas.org. Good site with extensive LNG information.
Harbour activityhttp://www.aberdeen-harbour.co.uk/
Kongsberg Maritime recently installed a camera and AIS data over IP
system here.
Need more information?If you need more information about any of our products or services,
visit our website at: www.kongsberg.com
36
THEME LNG
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New improvements thanks to our customersCustomer Survey among the crew of vessels carryingAutroCargo systems.
AutroCargo 2000
The AutroCargo 2000
tank level system
includes radar-based
level gauging sensors
for liquid and gas, com-
plete pressure sensors
for the cargo and ballast
system, hi level alarms
for cargo tanks as well
as draft measurement
and level monitoring
of ballast tanks.
FACTS ABOUT
FEEDBACK
In autumn 2003, Customer Support at Kongsberg Maritime
conducted a customer survey directed at all vessels carrying
an AutroCargo 2000 system equipped with GL-100 level
measurement radar.
The questions included in the survey mainly probed
technical issues, but also asked about customers' general
impression of the overall system, including HMI (human
machine interface). Moreover, there were questions about
how customers perceived the support service offered by the
Cargo and Sensors Departments.
The feedback has proved quite useful. The response
rate was excellent, and most of the respondents stated that
they have the general impression that the system works
well. They also commented on details that were not
satisfactory and where there was room for improvement.
They have given us useful hints and ideas on how to
improve the systems.
Feedback = improvements
"We have specifically addressed the negative feedback we
received, and we are now actively seeking to make improve-
ments", comments Robert Nubdal, Customer Support
Manager from Kongsberg Maritime. "The customer feedback
is also important for our R&D department. We co-operate
closely", Nubdal points out. "We can, for example, mention
that we are currently working with a proposed change in
the user interface for the next generation Kongberg
Maritime presentation system. We would also like to men-
tion that the readability of the back-up display will be im-
proved", he says, continuing eagerly. "It is vital
to emphasise that we are deeply grateful to our customers
for taking the time to respond to the survey we conducted.
Their feedback is helping us make active efforts to get even
better", concludes Nubdal.
The FULLPICTURE magazine
01/04...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................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Kongsberg Maritime AS
Kirkegårdsveien 45
P.O. Box 483
N-3601 Kongsberg
NORWAY