- 1. CIPD Conference 2009 The critical role of the manager in
supporting learning at work through coaching Michael Staunton,
Executive Development & Succession Planning Director 11 June
2009
2. VT Group
- Diverse business -shipbuilding to education
- Rapid growth - 300m to 1.2 bn
- Changing requirementsshipbuilding to support services
- Culture shift focus on Talent Management and Coaching
- No learning culture little investment L&D
3. CIPD Annual L&D survey 2008
- Coaching used by 76% of organisations
- Coaching in VT is a tool for organisational change like 35% of
organisations
- Line managers are responsible for delivering coaching to direct
reports in 36% of the organisations - again as in VT
- Coaching part of VT L&D strategy
4. VT Coaching Project Establishing a coaching culture in VT
- Every manager in the organisation spends some of their time
with their subordinates actively improving their performance
through coaching.
- Coaching to be sponsored by the top and as a core mechanism
through which managers can improve performance in their teams a
couple of notches for everyone
- Coaching is to be part of the managers tool kit throughout the
organisation and to support our core organisational values of
People, Performance and Partnership.
- Coaching will also support development as well as the talent
management processes and future succession planning processes
currently being developed.
- 5.Coaching will be supported at the top level in the
organisation, and then rolled out to form a critical mass of
coaching enabled managers to build a coaching culture in VT.
5. Structure of the Henley Certificate in Coaching Programme
What is coaching? Who am I as a coach? My personal coaching style
The context of coaching Reflective group process for immediate
feedback. Supervision Group concept introduced Tools and techniques
Bazaar Inter-modulepeer coaching 6 weeks 1,500 word reflective
document Formative assessment opportunity Inter-modulepeer coaching
6 weeks 1,500 word reflective document Formative assessment
opportunity Self Belief Module Tools & Techniques External
Client Session 1 Integration Observed Coaching Session External
Client Session 2 Module 1 2 days Module 2 2 days Module 3 2 days
Supervision groups continued 3 Months 6. Coaching Story at VT
- First Phase with Henley 45 senior managers completed and in the
process of gaining Henley certification
- Senior accredited coach code of practice designed and
agreed
- Phase 2 of coaching cascade to the next level of managers
- CEO went on own programme August 2007
7. Coaching Story at VT
- Roffey Programme Objective: a 2 day programme focused on:
improving performance through coaching -less on pure coaching
- From April 2007 to December 2008 136 people have been through
the programme and all rated the programme positively
- Additional Henley programmes run
8. Coaching Story at VT
- Roffey paid for by the businesses directly and
exceededexpectations extra programmes needed to meet demand
- Each attendee to completes 1000 word essay and allocate a
supervisor from the Henley Senior coachespool.
- Each attendee coaches someone over 6 months and keeps a
learning log
- Central database designed to monitor the hours of coaching and
allowing participants time to build their skills
- Supervision of coaches is another area to build on
9. Measurement
10. N.B. Red and green shading indicates the lowest and highest
scoring business area for each question Score shown are all
positive percentages. Measurements Employee Engagement Survey &
Coaching Hours
- In 2008 our coaches delivered over 900 hours of coaching both
within VT and to external customers/suppliers.
Question VT VT GROUP SERVICESVT ENVIRONMENTAL ENGINEERING VT
COMMUNICATIONS VT SUPPORT SERVICES VTES VT SERVICES INCVT Nuclear
(with DEVA) 35. My immediate manager / supervisor coaches me to be
the best I can be 54 50 62 51 53 53 64 37 11. Henley & Roffey
Park Coaching Attendance 2006-2009 12. Conclusion
- Coaching part of change strategy in VT
- Line managers are responsible for coaching delivery
- Integrated into HR and TM and fits new VT culture business
- Some measurable improvement in Employee Engagement survey plus
measurement of coaching hours
- Needs to be further embedded into VT business