V E R O N I C A C A R R O L L , M B A C F R E

E X E C U T I V E D I R E C T O R ,

D E L T A H O S P I T A L F O U N D A T I O N

V I C K Y C H A N D I

D O N O R R E L A T I O N S C O O R D I N A T O R ,

B C C H I L D R E N ’ S H O S P I T A L

The Coaching Connection: Leadership through Mentorship

Outline

History of Leadership

Definition

Identifying the Crisis

4 Generations in the Workforce

Current Trends

Introduce Mentorship

Expectations

Situational Leadership Model

Exercises

Further Resources

Evolution of leadership discussion

2010

2014

2013

Leader & Leadership Defined

A leader is the appointed head of a group, team, or organization.

A leader is a person who is able to make good decisions and inspire others to reach a common goal.

Leadership is the power to communicate effectively and inspire others.

Leadership is the ability to influence others.

Crisis in Leadership – IFC 2014

But... 4 Generations in Workforce

Current Trends in Leadership

* Donor Centred Leadership, Penelope Burk - ProInspire Becoming A More Effective Leader, January 22, 2014 - Donor Centred Leadership, Penelope BurkStanford Social Innovation Review, Talent Matters Series - Stanford Social Innovation Review, Talent Matters Series

Defining Mentorship & Coaching

Mentorship: A personal developmental relationship in which a more experienced or more knowledgeable person helps to guide a less experienced or less knowledgeable person.

Coaching: A training or development approach to help others to improve, develop, learn new skills, find personal success, achieve goals and to manage life change and personal challenges.

A Mentorship Relationship

AFP Vancouver Chapter

Opt-in program volunteer based

Screening/Matching

Joint expectations

Role Play: Try it on!

RULES• Let go of the past• Listen to ideas without judgment

GOALS• Learn as much as you can (Apprentice)• Help as much as you can (Mentor & Coach)

INSTRUCTIONS1. Talk to as many people as you can2. For example, Hi my name is ..... I want to get better at providing positive

feedback – if you have an idea for me for the future what would it be?3. Stop talking, listen, take notes 4. Switch roles and repeat5. Shake hands and move on to a new person

Mentor/Apprentice Expectations

Mentor: To assist a member of the non-profit/charitable community

To impart my experience/knowledge gained over 25+ years

To be an active volunteer in my industry

To learn about other organizations and their challenges

Apprentice: To connect with someone who is well versed in the different

levels of non-profit

To build soft skills and project management skills

To gain knowledge for career development and growth

To learn about other organizations and their challenges

The Relationship between Coaching, Mentoring and Supervision

Practice Coaching

Coaching Conversation

START: Identify the apprentice’s agenda (contract)

(Listen – Question - Paraphrase)

Explore

(Listen - Question – Curiosity – Encourage – Stay on track)

Strategize

(Listen - Question – Request – fight urge to tell)

Remove Road blocks

(Listen – Question – Strategize loop back – fight urge to fix)

FINISH: Apprentice creates Action Plan

(Request – Recap – Action Plan – Apprentice summarizes)

Journal Moment

Take a moment and reflect on what you learned in the session today.

Review what you wrote down in response to your questions – look at those ideas.

Identify 3 things that you canbring back to your workplace as a result of this workshop.

More Information & Further Resources

Learn about Mentoring

http://www.mentors.ca/learnmentor.html

Mentor: Expanding the World of Quality Mentoring

http://www.mentoring.org/

The Mentoring Group

http://www.mentoringgroup.com/

More Information & Further Resources

TED Talks:

Drew Dudley: Everyday leadership

https://www.ted.com/talks/drew_dudley_everyday_leadership

Steven Johnson: Where good ideas come from

https://www.ted.com/talks/steven_johnson_where_good_ideas_come_from

Dan Ariely: What makes us feel good about our work?

https://www.ted.com/talks/dan_ariely_what_makes_us_feel_good_about_our_work

Thanks and Contact Information

Veronica Carroll, MBA CFRE

veronica.carroll@dhfoundation.ca

Twitter: @CarrollVcarroll

Instagram: vmcarroll

LinkedIn: https://ca.linkedin.com/in/veronicamcarroll

Slideshare: veronicacarroll18

Vicky Chandi

vchandi@bcchf.ca

LinkedIn: https://ca.linkedin.com/in/vickychandi