Post on 24-Feb-2016
description
The overall multi-m
odal transp
ort infra
structu
re and service
s
Maritime in
frastr
ucture and equipment
Airport
infrastr
ucture and equipment
Cross
border fa
cilities a
nd proce
dures
Simplifi
cation of c
ustoms p
roce
dures
Harmoniza
tion of bord
er contro
ls
6% 7% 7%13% 13% 16%
16% 16% 13%
24% 29% 28%
54% 48%
39%
51% 38%41%
24%27%
37%
11%18% 14%
1% 2% 4% 1% 1% 1%
Please rate how the Customs Administration performs in each category:
Very goodGoodFairPoorVery poor
75.4%
24.6%
Does the opportunity exist to appeal a Cus-toms decision to higher and more senior
levels of the Customs Administration's man-agement for review and possible change?
YesNo
44.2%55.8%
Is there an effective independent and/or judicial authority for appeals?
YesNo
36.4%
63.6%
Is there an effective problem resolution office or contact for importers/ex-
porters?
YesNo
Never Sometimes Often Always0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
To what extent does the Customs Administration comply with the following mandates?
Allows submission of a single manifest covering all goods contained in a shipment transported by an express shipment service through electronic meansProvides for clearance of certain goods with a minimum of documen-tationAdopts or maintains expedited cus-toms procedures for express ship-mentsProvides for clearance of express shipments within six hours after submission of customs documents (provided arrival of the shipment)
14%
49%
34%
3%
Goods are released promptly, within 48 hours of arrival when possible:
NeverSometimesOftenAlways
15% 15% 24%23% 34%
37%39%
35%30%
22% 15% 8%1% 1% 1%
How does the Customs Administration rate in the following areas:
Very GoodGoodFairBadVery Bad