Post on 30-Dec-2015
Tennessee BaptistTennessee BaptistSite Security Site Security
Training Course 2Training Course 2
Copyright Permission obtained from original author Gerald T. Aitken of Maybrook NY http://securitytrainingcourse.com/
Routine Daily DutiesRoutine Daily Duties
Standing OrdersStanding Orders
PatrollingPatrolling
ObservationObservation
Report WritingReport Writing
CommunicationsCommunications
Standing OrdersStanding Orders
All deployments will have STANDING ORDERS All deployments will have STANDING ORDERS as established in the rules and regulations for as established in the rules and regulations for Security.Security.
The Orders explain your duties and the The Orders explain your duties and the expectations.expectations.
You are responsible for the information therein.You are responsible for the information therein.
Review the Orders periodically for new updates Review the Orders periodically for new updates and to refresh your memory.and to refresh your memory.
Purposes of Patrol:Purposes of Patrol:
Detect and prevent fire, safety and Detect and prevent fire, safety and health hazardshealth hazards
Detect, prevent and deter theft, Detect, prevent and deter theft, intrusion, vandalism, or other criminal intrusion, vandalism, or other criminal or unauthorized activityor unauthorized activity
Assist personnel, volunteers, Assist personnel, volunteers, authorities as neededauthorities as needed
Purposes of Patrol 2Purposes of Patrol 2
Inspect the physical security of equipment, Inspect the physical security of equipment, supplies, quarters, and groundssupplies, quarters, and grounds
Observe and report unusual eventsObserve and report unusual events
Respond to emergencies or assigned tasksRespond to emergencies or assigned tasks
Observe and report Observe and report
Types of Foot PatrolsTypes of Foot Patrols
InternalInternal (conducted (conducted inside a facility)inside a facility)
StationaryStationary (done (done within a restricted within a restricted area)area)
External MobileExternal Mobile (outside, perimeter, (outside, perimeter, grounds)grounds)
Mobile PatrolsMobile Patrols
Foot, bicycle, scooter, vehicle, atv Foot, bicycle, scooter, vehicle, atv
External (yards, streets, sidewalks, parking lots, External (yards, streets, sidewalks, parking lots, work areas, supply and material storage)work areas, supply and material storage)
High Visibility (to deter security threats)High Visibility (to deter security threats)
Principles of PatrolPrinciples of Patrol
Vary the routeVary the route
Vary the timeVary the time
These measures are to These measures are to prevent your patrols prevent your patrols from becoming routine from becoming routine and predictableand predictable
Preparing for PatrolPreparing for Patrol Get to know the facility and groundsGet to know the facility and grounds Identify locations of electrical controls, Identify locations of electrical controls,
water, showers, sanitation, and toiletswater, showers, sanitation, and toilets Doors and windowsDoors and windows Emergency equipment Emergency equipment CommunicationsCommunications Water shut-off valvesWater shut-off valves Fire alarms and extinguishersFire alarms and extinguishers Hazardous materialsHazardous materials
Preparing for Patrol 2Preparing for Patrol 2 Review any new reports, logs, or memorandums Review any new reports, logs, or memorandums
from previous shift (Pass on)from previous shift (Pass on)
Check your flashlightCheck your flashlight
Will your pen still write? Do you have a field Will your pen still write? Do you have a field notebook?notebook?
Are you required to use a hard hat, earplugs, or Are you required to use a hard hat, earplugs, or safety glasses?safety glasses?
Do you have your Radio or cell phone?Do you have your Radio or cell phone?
To enhance your ability to detect To enhance your ability to detect unusual situations:unusual situations:
Get to know the people Get to know the people in your patrol in your patrol environmentenvironment
Note existing cracked Note existing cracked windows, doors ajar, windows, doors ajar, scrape marks near scrape marks near doorknobs, etc. so they doorknobs, etc. so they don’t present a false don’t present a false alarmalarm
Check locations of Check locations of trailers, vehicles and trailers, vehicles and equipmentequipment
Tips for all PatrolsTips for all Patrols
Conduct a radio check before leavingConduct a radio check before leaving
Communicate periodically with BaseCommunicate periodically with Base
Avoid distractions; be observantAvoid distractions; be observant
Use your field notebook; later, write Use your field notebook; later, write accurate reportsaccurate reports
Be cautiousBe cautious
Observation and MemoryObservation and Memory
SeeSee HearHear SmellSmell TouchTouch TasteTaste RememberRemember Assist your memory Assist your memory
with field notebook with field notebook and penand pen
Remembering FacesRemembering Faces HairHair ForeheadForehead EyebrowsEyebrows EyesEyes NoseNose Cheek BonesCheek Bones MouthMouth ChinChin ComplexionComplexion NeckNeck
Remembering the Whole PersonRemembering the Whole Person
HairHair
Face, Eyes, ComplexionFace, Eyes, Complexion
AgeAge
SexSex
HeightHeight
Weight and BuildWeight and Build
Remembering the Whole PersonRemembering the Whole Person
HatHat ShirtShirt Coat or JacketCoat or Jacket Tie, Turtleneck or CollarTie, Turtleneck or Collar Pants or SkirtPants or Skirt Shoes, Socks/StockingsShoes, Socks/Stockings AccessoriesAccessories
Purposes of a Field NotebookPurposes of a Field Notebook Portable directory of Portable directory of
contact and emergency contact and emergency names and phone numbersnames and phone numbers
Write down details of an Write down details of an incident or observationincident or observation
Refresh your memory when Refresh your memory when you return to baseyou return to base
Assist in writing security Assist in writing security reportsreports
Detect inconsistencies in Detect inconsistencies in eyewitness statementseyewitness statements
Investigative aidInvestigative aid
Your Field Notebook Should Your Field Notebook Should Contain Phone Numbers of:Contain Phone Numbers of:
Security SupervisorsSecurity Supervisors
Police, Fire, EMTPolice, Fire, EMT
Local hospital Local hospital
TBDR Numbers as neededTBDR Numbers as needed
At the scene of an incident note At the scene of an incident note the following:the following:
First observations of the scene, including sketchesFirst observations of the scene, including sketches
Your actions at the sceneYour actions at the scene
The actions of others at the sceneThe actions of others at the scene
Results of any property searches or personal Results of any property searches or personal searchessearches
Name, phone, and address of all persons involvedName, phone, and address of all persons involved
Names of the other security personnel at the sceneNames of the other security personnel at the scene
Names and badge numbers of police, fire, EMTs at Names and badge numbers of police, fire, EMTs at the scenethe scene
Security Reports Must Be:Security Reports Must Be:
ClearClear AccurateAccurate CompleteComplete ConciseConcise LegibleLegible PromptPrompt
6 Essential Elements of a Report6 Essential Elements of a Report
WhoWho WhatWhat WhenWhen WhereWhere Why (not opinion; facts only)Why (not opinion; facts only) How (not opinion; facts only)How (not opinion; facts only)
Incident Reports are Intended for:Incident Reports are Intended for:
TBDR DirectorTBDR Director
Your Site SupervisorYour Site Supervisor
Field OfficeField Office
Possibly the courts Possibly the courts (civil or criminal)(civil or criminal)
Incident ReportsIncident ReportsTBDR FormTBDR Form
Safety concernsSafety concerns Report violationsReport violations Medical responseMedical response Fire investigationsFire investigations Theft investigationsTheft investigations Eyewitness statementsEyewitness statements Traffic accidentsTraffic accidents
Every Report Should Include:Every Report Should Include:
Reporting individuals Reporting individuals name, date, shift start name, date, shift start and end times, and end times, locationlocation
Executive SummaryExecutive Summary Detailed chronologyDetailed chronology Follow-up actions still Follow-up actions still
pendingpending
Report Writing TipsReport Writing Tips
Don’t rushDon’t rush
Third person (“He entered the hallway.”)Third person (“He entered the hallway.”)
Legible handwritingLegible handwriting
As soon as possible after the observation or As soon as possible after the observation or eventevent
Not later than end of shiftNot later than end of shift
Use your field notesUse your field notes
Report Writing Tips 2Report Writing Tips 2
Black ink (copies better than blue ink)Black ink (copies better than blue ink) Past tensePast tense Detail events in chronological orderDetail events in chronological order When paraphrasing do not use When paraphrasing do not use
quotation marksquotation marks Good spelling and grammarGood spelling and grammar Polite choice of wordsPolite choice of words Do not include opinions, just factsDo not include opinions, just facts
CommunicationCommunication Listen before speaking into the radioListen before speaking into the radio Depress the speak button for a moment Depress the speak button for a moment
before and after speaking, to avoid before and after speaking, to avoid truncationtruncation
If an extended conversation is required, use If an extended conversation is required, use the radio to request a phone contactthe radio to request a phone contact
Speak clearly and a little slower than normalSpeak clearly and a little slower than normal Avoid unnecessary chatterAvoid unnecessary chatter Use proper radio mannersUse proper radio manners
Communications Must Be:Communications Must Be:
ConciseConcise AccurateAccurate TimelyTimely ClearClear CompleteComplete FactualFactual PolitePolite
When on the Radio:When on the Radio: Speak slow and lowSpeak slow and low
Broadcast only essential information, brief and to Broadcast only essential information, brief and to the pointthe point
Be clearBe clear
Conduct radio checksConduct radio checks
KEEP IT BUSINESSKEEP IT BUSINESS
Use phonetic alphabet ( A=Alpha or apple)Use phonetic alphabet ( A=Alpha or apple)
When on the Radio:When on the Radio: For lengthy For lengthy
conversations, use the conversations, use the radio to request a phone radio to request a phone contactcontact
Use 10 codes if neededUse 10 codes if needed
Use unit numbers or first Use unit numbers or first names for identifying names for identifying personnelpersonnel
Use feedback to verify Use feedback to verify message receivedmessage received
Common 10 CodesCommon 10 Codes
10-1 Transmission weak10-1 Transmission weak 10-2 Transmission strong10-2 Transmission strong 10-4 Message received OK10-4 Message received OK
10-7 Out of Service10-7 Out of Service 10-8 In service10-8 In service
10-9 Repeat10-9 Repeat 10-14 Escort10-14 Escort 10-19 Go to (location)10-19 Go to (location) 10-20 What is your location?10-20 What is your location? 10-97 Arrived (location as dispatched)10-97 Arrived (location as dispatched) 10-98 Completed task on patrol10-98 Completed task on patrol
Signal 6- Call me on the phoneSignal 6- Call me on the phone Signal 8- Meet (unit) (location)Signal 8- Meet (unit) (location)
Telephone and Radio SecurityTelephone and Radio Security
Do not give out confidential informationDo not give out confidential information
Do not give out home or cell phone Do not give out home or cell phone numbers or addresses (request phone)numbers or addresses (request phone)
TeamworkTeamwork