Tennessee BaptistTennessee BaptistSite Security Site Security

Training Course 2Training Course 2

Copyright Permission obtained from original author Gerald T. Aitken of Maybrook NY http://securitytrainingcourse.com/

Routine Daily DutiesRoutine Daily Duties

Standing OrdersStanding Orders

PatrollingPatrolling

ObservationObservation

Report WritingReport Writing

CommunicationsCommunications

Standing OrdersStanding Orders

All deployments will have STANDING ORDERS All deployments will have STANDING ORDERS as established in the rules and regulations for as established in the rules and regulations for Security.Security.

The Orders explain your duties and the The Orders explain your duties and the expectations.expectations.

You are responsible for the information therein.You are responsible for the information therein.

Review the Orders periodically for new updates Review the Orders periodically for new updates and to refresh your memory.and to refresh your memory.

Purposes of Patrol:Purposes of Patrol:

Detect and prevent fire, safety and Detect and prevent fire, safety and health hazardshealth hazards

Detect, prevent and deter theft, Detect, prevent and deter theft, intrusion, vandalism, or other criminal intrusion, vandalism, or other criminal or unauthorized activityor unauthorized activity

Assist personnel, volunteers, Assist personnel, volunteers, authorities as neededauthorities as needed

Purposes of Patrol 2Purposes of Patrol 2

Inspect the physical security of equipment, Inspect the physical security of equipment, supplies, quarters, and groundssupplies, quarters, and grounds

Observe and report unusual eventsObserve and report unusual events

Respond to emergencies or assigned tasksRespond to emergencies or assigned tasks

Observe and report Observe and report

Types of Foot PatrolsTypes of Foot Patrols

InternalInternal (conducted (conducted inside a facility)inside a facility)

StationaryStationary (done (done within a restricted within a restricted area)area)

External MobileExternal Mobile (outside, perimeter, (outside, perimeter, grounds)grounds)

Mobile PatrolsMobile Patrols

Foot, bicycle, scooter, vehicle, atv Foot, bicycle, scooter, vehicle, atv

External (yards, streets, sidewalks, parking lots, External (yards, streets, sidewalks, parking lots, work areas, supply and material storage)work areas, supply and material storage)

High Visibility (to deter security threats)High Visibility (to deter security threats)

Principles of PatrolPrinciples of Patrol

Vary the routeVary the route

Vary the timeVary the time

These measures are to These measures are to prevent your patrols prevent your patrols from becoming routine from becoming routine and predictableand predictable

Preparing for PatrolPreparing for Patrol Get to know the facility and groundsGet to know the facility and grounds Identify locations of electrical controls, Identify locations of electrical controls,

water, showers, sanitation, and toiletswater, showers, sanitation, and toilets Doors and windowsDoors and windows Emergency equipment Emergency equipment CommunicationsCommunications Water shut-off valvesWater shut-off valves Fire alarms and extinguishersFire alarms and extinguishers Hazardous materialsHazardous materials

Preparing for Patrol 2Preparing for Patrol 2 Review any new reports, logs, or memorandums Review any new reports, logs, or memorandums

from previous shift (Pass on)from previous shift (Pass on)

Check your flashlightCheck your flashlight

Will your pen still write? Do you have a field Will your pen still write? Do you have a field notebook?notebook?

Are you required to use a hard hat, earplugs, or Are you required to use a hard hat, earplugs, or safety glasses?safety glasses?

Do you have your Radio or cell phone?Do you have your Radio or cell phone?

To enhance your ability to detect To enhance your ability to detect unusual situations:unusual situations:

Get to know the people Get to know the people in your patrol in your patrol environmentenvironment

Note existing cracked Note existing cracked windows, doors ajar, windows, doors ajar, scrape marks near scrape marks near doorknobs, etc. so they doorknobs, etc. so they don’t present a false don’t present a false alarmalarm

Check locations of Check locations of trailers, vehicles and trailers, vehicles and equipmentequipment

Tips for all PatrolsTips for all Patrols

Conduct a radio check before leavingConduct a radio check before leaving

Communicate periodically with BaseCommunicate periodically with Base

Avoid distractions; be observantAvoid distractions; be observant

Use your field notebook; later, write Use your field notebook; later, write accurate reportsaccurate reports

Be cautiousBe cautious

Observation and MemoryObservation and Memory

SeeSee HearHear SmellSmell TouchTouch TasteTaste RememberRemember Assist your memory Assist your memory

with field notebook with field notebook and penand pen

Remembering FacesRemembering Faces HairHair ForeheadForehead EyebrowsEyebrows EyesEyes NoseNose Cheek BonesCheek Bones MouthMouth ChinChin ComplexionComplexion NeckNeck

Remembering the Whole PersonRemembering the Whole Person

HairHair

Face, Eyes, ComplexionFace, Eyes, Complexion

AgeAge

SexSex

HeightHeight

Weight and BuildWeight and Build

Remembering the Whole PersonRemembering the Whole Person

HatHat ShirtShirt Coat or JacketCoat or Jacket Tie, Turtleneck or CollarTie, Turtleneck or Collar Pants or SkirtPants or Skirt Shoes, Socks/StockingsShoes, Socks/Stockings AccessoriesAccessories

Purposes of a Field NotebookPurposes of a Field Notebook Portable directory of Portable directory of

contact and emergency contact and emergency names and phone numbersnames and phone numbers

Write down details of an Write down details of an incident or observationincident or observation

Refresh your memory when Refresh your memory when you return to baseyou return to base

Assist in writing security Assist in writing security reportsreports

Detect inconsistencies in Detect inconsistencies in eyewitness statementseyewitness statements

Investigative aidInvestigative aid

Your Field Notebook Should Your Field Notebook Should Contain Phone Numbers of:Contain Phone Numbers of:

Security SupervisorsSecurity Supervisors

Police, Fire, EMTPolice, Fire, EMT

Local hospital Local hospital

TBDR Numbers as neededTBDR Numbers as needed

At the scene of an incident note At the scene of an incident note the following:the following:

First observations of the scene, including sketchesFirst observations of the scene, including sketches

Your actions at the sceneYour actions at the scene

The actions of others at the sceneThe actions of others at the scene

Results of any property searches or personal Results of any property searches or personal searchessearches

Name, phone, and address of all persons involvedName, phone, and address of all persons involved

Names of the other security personnel at the sceneNames of the other security personnel at the scene

Names and badge numbers of police, fire, EMTs at Names and badge numbers of police, fire, EMTs at the scenethe scene

Security Reports Must Be:Security Reports Must Be:

ClearClear AccurateAccurate CompleteComplete ConciseConcise LegibleLegible PromptPrompt

6 Essential Elements of a Report6 Essential Elements of a Report

WhoWho WhatWhat WhenWhen WhereWhere Why (not opinion; facts only)Why (not opinion; facts only) How (not opinion; facts only)How (not opinion; facts only)

Incident Reports are Intended for:Incident Reports are Intended for:

TBDR DirectorTBDR Director

Your Site SupervisorYour Site Supervisor

Field OfficeField Office

Possibly the courts Possibly the courts (civil or criminal)(civil or criminal)

Incident ReportsIncident ReportsTBDR FormTBDR Form

Safety concernsSafety concerns Report violationsReport violations Medical responseMedical response Fire investigationsFire investigations Theft investigationsTheft investigations Eyewitness statementsEyewitness statements Traffic accidentsTraffic accidents

Every Report Should Include:Every Report Should Include:

Reporting individuals Reporting individuals name, date, shift start name, date, shift start and end times, and end times, locationlocation

Executive SummaryExecutive Summary Detailed chronologyDetailed chronology Follow-up actions still Follow-up actions still

pendingpending

Report Writing TipsReport Writing Tips

Don’t rushDon’t rush

Third person (“He entered the hallway.”)Third person (“He entered the hallway.”)

Legible handwritingLegible handwriting

As soon as possible after the observation or As soon as possible after the observation or eventevent

Not later than end of shiftNot later than end of shift

Use your field notesUse your field notes

Report Writing Tips 2Report Writing Tips 2

Black ink (copies better than blue ink)Black ink (copies better than blue ink) Past tensePast tense Detail events in chronological orderDetail events in chronological order When paraphrasing do not use When paraphrasing do not use

quotation marksquotation marks Good spelling and grammarGood spelling and grammar Polite choice of wordsPolite choice of words Do not include opinions, just factsDo not include opinions, just facts

CommunicationCommunication Listen before speaking into the radioListen before speaking into the radio Depress the speak button for a moment Depress the speak button for a moment

before and after speaking, to avoid before and after speaking, to avoid truncationtruncation

If an extended conversation is required, use If an extended conversation is required, use the radio to request a phone contactthe radio to request a phone contact

Speak clearly and a little slower than normalSpeak clearly and a little slower than normal Avoid unnecessary chatterAvoid unnecessary chatter Use proper radio mannersUse proper radio manners

Communications Must Be:Communications Must Be:

ConciseConcise AccurateAccurate TimelyTimely ClearClear CompleteComplete FactualFactual PolitePolite

When on the Radio:When on the Radio: Speak slow and lowSpeak slow and low

Broadcast only essential information, brief and to Broadcast only essential information, brief and to the pointthe point

Be clearBe clear

Conduct radio checksConduct radio checks

KEEP IT BUSINESSKEEP IT BUSINESS

Use phonetic alphabet ( A=Alpha or apple)Use phonetic alphabet ( A=Alpha or apple)

When on the Radio:When on the Radio: For lengthy For lengthy

conversations, use the conversations, use the radio to request a phone radio to request a phone contactcontact

Use 10 codes if neededUse 10 codes if needed

Use unit numbers or first Use unit numbers or first names for identifying names for identifying personnelpersonnel

Use feedback to verify Use feedback to verify message receivedmessage received

Common 10 CodesCommon 10 Codes

10-1 Transmission weak10-1 Transmission weak 10-2 Transmission strong10-2 Transmission strong 10-4 Message received OK10-4 Message received OK

10-7 Out of Service10-7 Out of Service 10-8 In service10-8 In service

10-9 Repeat10-9 Repeat 10-14 Escort10-14 Escort 10-19 Go to (location)10-19 Go to (location) 10-20 What is your location?10-20 What is your location? 10-97 Arrived (location as dispatched)10-97 Arrived (location as dispatched) 10-98 Completed task on patrol10-98 Completed task on patrol

Signal 6- Call me on the phoneSignal 6- Call me on the phone Signal 8- Meet (unit) (location)Signal 8- Meet (unit) (location)

Telephone and Radio SecurityTelephone and Radio Security

Do not give out confidential informationDo not give out confidential information

Do not give out home or cell phone Do not give out home or cell phone numbers or addresses (request phone)numbers or addresses (request phone)

TeamworkTeamwork