Telemarketing: A cost-effective Marketing Arrangement

Post on 13-Apr-2017

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Transcript of Telemarketing: A cost-effective Marketing Arrangement

Telemarketing: A cost-effective

Marketing Arrangement

Introduction

Telemarketing services have become a popular marketing strategy that help companies in gaining a competitive edge. This marketing arrangement help companies to reach a wider audience and build a fruitful relationship with the pre-existing customers. Therefore, choosing telemarketing service is the most potent solution to strengthen your brand image.

Understand the Basic Components of Telemarketing Services

In telemarketing service, skilled agents sell products/services among wide range of customers over telephone. B2B telemarketing is one of the most popular techniques for companies that are looking to expand their sales pipeline in an affordable manner. With the help of telemarketing, companies can maintain a healthy relationship with the potential customers which will help your business in the long run.

Some important components of telemarketing services are as follows:

• Outbound b2b telemarketing solutions• Inbound b2b telemarketing solutions• Appointment scheduling • Lead generation • Market research

Outbound b2b telemarketing services

In this service, experienced telemarketing agents generate qualified leads by conveying their message to the marked audience. It can be product/service promotion call, sales call, marketing call and conducting research call. These agents carry out unscripted business conversations to engage the prospect. These agents deliberately wait for the opportunity when customers want to enquire about the information related to product/service and get the business deal.

Inbound b2b telemarketing solutions

Competent telemarketing agents in a reliable b2b call centre provide customers with instant solution. Whether it is a product inquiry or information requirement regarding any product/service, inbound call centre staffs help customers in providing instant solution. Moreover, this service will help in retaining customers.

Appointment scheduling

Another important service that comes under telemarketing is appointment scheduling. It helps in reinforcing the customer base and augmenting the business productivity. By setting appointment, you will have more chances to convert leads and get the business deal done. Appointment scheduling service capitalize on the potential opportunities in order to expand the market base and improve the revenue streams.

Lead Generation

In lead generation process, telemarketers help in generating huge qualified leads. These agents are well-experienced and know the tactics to engage prospects in the business offerings. Telesales executive make outbound calls to the prospects in order to sell the product/service. Firstly, they ask customers’ preferences and then explain benefits that fulfill customer requirements.

Market Research

Conducting market research is a very crucial process to know the customers’ interests. In telemarketing services, call centre agents perform market analysis and survey to know the audience tastes and feedback regarding products/services. With the help of this service, companies can improve their offerings range and establish a dignity in the marketplace. Telemarketing agents strategically study the target market, capture audience interests and create a custom sales presentation to develop a campaign that derive results.

Conclusion

Telemarketing is a cost-effective marketing tool that help your business in expanding business sales. There are a great number of b2b telemarketing companies are available that offers quality services at cost-effective price range. You should always choose a reliable telemarketing company so that you can reap the major benefits.

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