Team White Cheddar:Design Process

DJ Gallagher

Steve Krumholz

Michael Wu

HFID Team White Cheddar 11/08/05

Goals of the Project

• Evaluate and re-design room scheduling software for Olin College

• Incorporate user feedback into a system that is both streamlined and intuitive

HFID Team White Cheddar 11/08/05

Preliminary Interviews

• Interviewed community members about room scheduling. Observed their use of Olin’s current system

• Recorded frustrations, helpful features, etc…

• Characterized users based on experience with room scheduling and involvement in the Olin Community

HFID Team White Cheddar 11/08/05

Personas

• Based on characterizations of preliminary interview subjects

• Mark

• Larry

• Ann

HFID Team White Cheddar 11/08/05

Tasks/Scenarios

• Reserve a room– Basic functionality required by every user (Mark)

• Reserve a recurring event– Feature for primary and other advanced users (Larry)

• Edit a reservation– Advanced functionality feature for primary user (Ann)

HFID Team White Cheddar 11/08/05

Design Process

• Culmination of user feedback and requirements for task/scenario completion

• Explored different design alternatives, merged ideas when applicable– Features customized for primary user (Ann)– Maintained ease of use for novice users

• Low-fidelity prototype user testing interactive prototype

HFID Team White Cheddar 11/08/05

• Eliminated side-bar

• Moved links to tabs

• Room filtering more advanced, intuitive

HFID Team White Cheddar 11/08/05

• Redundant functionality

• Combined features

HFID Team White Cheddar 11/08/05

• Too much redundancy

• Desire for improved e-mail capabilities

• Positive user feedback, few changes

• Mode-switching functionality added

Demo

• Team White Cheddar First Interactive Prototype

HFID Team White Cheddar 11/08/05

Biggest Lesson Learned

• Value of low-fidelity prototype– Immediate incorporation of user ideas– Experimentation with higher levels of function– Re-evaluation of ability to complete persona

goals and tasks

HFID Team White Cheddar 11/08/05