Talentomics:The Next Next Business Crisis

#talentnet@lancejrichards

Effective averageword per slide ratio

3.642

1.HR vs. the Global Village

(Guess who’s winning?)

GLOBALIZATION

© AP

What must

you do?

2.Know what your CEO worries about

2013: CEO’s Top 10 Global Challenges

Challenge Score1. Human Capital 2.44

2. Operational Excellence 2.10

3. Innovation 1.99

4. Customer Relationships 1.72

5. Global Political/Economic Risk 1.68

6. Government Regulation 1.55

7. Global Expansion 1.31

8. Corporate Brand & Reputation .92

9. Sustainability .82

10. Trust in Business .46

2013: CEO’s Top 10 Global Challenges

Challenge Score1. Human Capital 2.44

2. Operational Excellence 2.10

3. Innovation 1.99

4. Customer Relationships 1.72

5. Global Political/Economic Risk 1.68

6. Government Regulation 1.55

7. Global Expansion 1.31

8. Corporate Brand & Reputation .92

9. Sustainability .82

10. Trust in Business .46

2013 - What About Talent?

Europe No. 1

India CEOs No. 1

Asia/Pacific CEOs No. 1

China CEOs No. 2

USA No. 5

Source: Conference Board CEO Challenge, 2013 (5th? really?)

Perceptions are as important as reality.

58%AGREE

LineManagers

HR lacks capabilities to develop

talent strategies

aligned with business

objectives 25%AGREE

HR Managers

HR is not held

accountable for success or

failure of talent management

initiatives

64%AGREE

LineManagers

36%AGREE

HR Managers

CEOs biggest issues

with HR

58%

Business Acumen

10%

Admin Skills

MttF? CpH?

Frankly, almost no one cares.

Eyes rolling…

Choose your metrics wisely.

Agility

Results

What must

you do?

BUT NO LONGER

SUFFICIENT

Being good at HR is required

AS WELL AS HR

KNOWS HR

HR must KNOW the business

3.Understand workforce science

TALENTWON

WAR FOR TALENT

Supply vs.

Demand

The Oops Point

You are here... TODAY.

Yuma 31.8%Spain 26.6%Greece 26.8%Detroit 16.0%US 7.4%Dallas 6.4%China 4.1%Singapore 2.1%Thailand

0.62%

Statistical Full Employment: 4.3%

The Jaws of the Snake

Ten Year US Employment Picture

MATUREMARKETS

EMERGINGMARKETS

x2.1

NIGER 7.16SOMALIA 6.26SUDAN 4.17INDIA 2.58WORLD 2.47USA 2.06RUSSIA 1.61CHINA 1.55JAPAN 1.39HONG KONG 1.09SINGAPORE 0.78

Gen Y’s Favorite Leisure Activity?

UK USA World

Surfing the Internet

34% 33% 37%

Having sex 15% 18% 18%

Brasil France World

Internet 72% 7% 40%Dating 7% 54% 13%

Sources: InSites.com Gen Y Around The World; April, 2012. Cisco Connected World Technology Report, December, 2011

What must

you do?

1. Understand workforce science.

2. Adapt.

4.Be a Supply Chain Manager

TSCMTalent Supply Chain Management

Supply Chain Differentiators

Boxes TalentDoes as it’s told YES NOWill route correctly, simply and predictably

YES NO

Has a voice NO YESHas an opinion NO YESExercises choice NO YES

No.(Bad HR person. Bad!)

FTEsConsultantsContractorsTempsSoWOutsourcedOffshored

=

Your total workforce- wherever they are!

What must

you do?

Do not abdicate.

Supply chain = network

5.Know your Knowledge Worker

Education is

CRITICAL economic

infrastructure

“In India, it takes engineers 2-3 years to recover from the damage of the educational system”

Phaneesh MurthyCEO, iGate Patni

“The Number One threat to national security in the US isour K-12 educational system”

Dr. Condoleezza RiceFormer US Secretary of State

The end-consumer of education is not the kid, it’s the employer.

Write that down.

Knowledge workers tomorrow?

In a knowledge economy, the only differentiator you have is knowledge.

whatdoes

mean?all this

Scary

things.

redefineduntetheredvirtualised

The redefined workforce has redefined the workplace.

Get used to it.

Office is a verb now, not a place.

If you can’t move the worker,

MOVETHE

WORK

sky scraperpe®

In 2050, what are we going to do with all these

empty buildings?

“It is not the strongest of the species that survives…It is the one most adaptable to change.”

FAIL TO CHANGE,

YOU FAIL

What must

you do?

Don’t manage knowledge.

Curate it.

6.#understandgeny

We really, really, really don’t like change.But we better learn to.

Millennials

Unilateral Redefinition

CommunityCareerCommitmentMeaningBalanceEngagement

WT??

Was the“Arab Spring”

crowdsourced?

The “Third Place”

40 hour workweek

GONE

Loyalty:• Career• Network• Profession

Not you.

Lifetime Employability

Lifetime Employment

Corporate Ladder?Really?

I likepizza.

I like pizza.

Frightening new reality:

Managers must

manage.

2.4 years

50%

Workforce Evolution≠Workplace Revolution

#disruptHR

Tomorrow?Meet Gen Z.

1000+ apps listed under ‘infant’

Wi-Fi in the house?24/7.

Math Homework? An app.

Book reports? Apple Keynote.

They will own employers.

What must

you do?

Don’t manage me, #understandme!

7.Can collaboration kill off hierarchy?

(Cool!How soon?)

communication = collaboration

collaboration = communication

How we communicate

drives how we attract and retain

talent.

1517

2012

Source: Paul Butler @ Facebook, December 2010 blogpost; https://www.facebook.com/note.php?note_id=469716398919;http://pdf.secdatabase.com/700/0001193125-12-316895.pdf

The People’s Republic of Facebook

Teaching collaboration and crowd-sourcing since 2004

Virtual collaboration skills are critical to our future.

Guess what facebook teaches?

What must

you do?

Don’t harness collaboration

Don’t leverage collaboration.

#embraceit

THE FUTURE IS

NOW

(or, maybe it was an hour ago, and

we all missed it…)

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lance.richards@kellyservices.com