Post on 27-Jan-2015
description
Types of Information
Systems
Alyssa Simplina - K32
Transaction Processing Systems (TPS)
Definition An information
system that records, collects, stores, modifies and retrieves data from all business transactions.
Also known as “real-time processing”
Transaction Processing Systems (TPS)
WHERE IT IS BEING USED: Major credit card companies Banks Airlines
Examples
1. Airline Reservation Systems
2. ATM (Automated Teller Machines)
3. Online Ticketing System
Office Automation Systems (OAS)
Definition A computer-based
information system that collects, processes, stores and transmits data in the form of electronic office communication.
Helps the office run smoother
Office Automation Systems (OAS)
WHERE IT IS BEING USED: Used in offices to execute a variety of
office operations such as: Decision making Data manipulation Document handling Communicating and Information
management
Examples
1. Document Management Systems
2. Message Handling System
3. Office Support System
Knowledge Work Systems (KWS)
Definition An information
system that serves the knowledge level of the organization.
Examples of knowledge workers are doctors, engineers, architects and those whose main capital is knowledge.
Knowledge Work Systems (KWS)
WHERE IT IS BEING USED: Knowledge Management in large
organizations Corporate Learning Centers Companies with workers who uses
their knowledge as a capital
Examples
1. CAD/CAM Systems
2. Virtual Reality Systems
3. Investment Workstations
Decision Support Systems (DSS)
Definition An information system
that analyzes data and presents it in a manner that will help support businesses in making decisions in the organization.
Helps individuals to choose among the alternatives given.
Decision Support Systems (DSS)
WHERE IT IS BEING USED: Used in all industries to help them
resolve business problems in a timely and most efficient way possible.
Examples
1. Model-driven DSS
2. Data-driven DSS (Data warehousing)
3. Document-driven DSS
Executive Support Systems (ESS)
Definition An information
system that provides top managers with a concise and more organized report to support them in decision making.
Also referred to as “Executive Information System”
Executive Support Systems (ESS)
WHERE IT IS BEING USED: Used by the top management or
the senior management team to help them in transforming data into accessible and executive-level supports such as those used in:
Billing Department Accounting Department Staffing Department
Examples
1. Meditech
2. Cambridge Systematics
3. Profit Planning
Group Decision Support Systems (GDSS)
Definition A computer-based
system that help multiple users who are working together to solve complicated problems and prepare detailed plans.
Designed to help groups in meetings reach consensus.
Group Decision Support Systems (GDSS)
WHERE IT IS BEING USED: Group meetings Group works Conferences Those working in project
collaborations
Examples
1. Think Tank
2. Meeting Sphere
3. Suggestion Model