Post on 16-Jan-2016
Designation
Department
This Survey is intended to measure employee job satisfaction of
your organization. The Survey is totally dedicated to academic
purpose. The information will be confidential. This survey is
conducted by Noor Ullah Patwary, a HRM major student of East
West University under authorization of Lecturer, Shahpar Shams.
Write Your Designation and Department
Use check mark (✔) to select your answer
for following questionnaire:
Age Below 25 25 to 34 35 to 44 45 and above
Gender Male Female
Marital Status Married Unmarried
Work
Experience
Less than
1 Year
1 to less
than 4
years
4 to less
than 7
years
7 to less
than 10
years
10 to less
than 13
years
16 to 19
years
Above
19
Years
Monthly
Income
(Basic
Salary)
Less than tk.
20,000/=
Tk 20,000/=
to less than
tk 30,000/=
Tk 30,000/=
to less than
tk 40,000/=
Tk 40,000/=
to less than
tk 50,000=/
More than tk
50,000/=
Questions
1 I feel encouraged to come up with new and better ways of doing
things
2 My work gives me a feeling of personal accomplishment.
3 I have the tools and resources to do my job well
4 On my job, I have clearly defined quality goals
5 Organization does an excellent job of keeping employees informed
about those matters which are affecting us
6 When a customer is dissatisfied, I can usually correct the problem to
their satisfaction
7 I understand why it is so important for my organization to
recognize and respect the value of differences in gender and age
8 My job makes good use of my skills and abilities
9 My supervisor visibly demonstrates a commitment to quality of
work
10 Senior managers visibly demonstrate a commitment to quality of
work
11 I experience personal growth such as updating skills and learning
different jobs
12 Management looks to me for suggestions and leadership
13 Supervisors encourage me to be my best
14 I am rewarded for the quality of my efforts
15 I am valued by my supervisor
16 The company has a positive image to my friends and family.
Str
on
gly
ag
ree
Ag
ree
Ne
ith
er
ag
ree
no
r d
isa
gre
e
Dis
ag
ree
Str
on
gly
dis
ag
ree
Questions
17 My job makes a difference in the lives of others.
18 I received adequate training to do my job
19 I always get support from my collogues
20 I communicate with the superiors to build a good relation with them
21 I feel overwhelmed for my responsibilities in the organization
22 Other employees help me, when I face problems
23 A friendly environment inspires us to work as a team
24 I feel totally secured in my job.
25 In future, I will switch my job.
26 I am satisfied with the information I receive from management about
my job and how I am doing it.
27 I am satisfied with my involvement in decisions that affect my work
28 I am satisfied with the information I receive from management about
the organization’s daily progress.
29 I am satisfied with my opportunity for getting the job in this
organization
30 I am satisfied with the remuneration plan of the organization
31 I am satisfied with the performance of the organization
32 I am satisfied with the evaluation of my performance
34 I am satisfied with my promotion and remuneration
35 Overall I am satisfied about my job
Str
on
gly
ag
ree
Ag
ree
Ne
ith
er
ag
ree
no
r d
isa
gre
e
Dis
ag
ree
Str
on
gly
dis
ag
ree
Compare yourself with other
employees of your organization
Questions
Other employees are:
1 Getting extra benefits than me but we give same effort
for the job.
2 Handpicked because of their gender differences
3 Not around in the emergency situation
4 Separated with each other because of their personal
disputes.
5 Not picked by customers to take service.
6 Not sharing organization’s information with me.
7 Not very good with the contingency planning
Str
on
gly
ag
ree
Ag
ree
Ne
ith
er
ag
ree
no
r d
isa
gre
e
Dis
ag
ree
Str
on
gly
dis
ag
ree
Compare yourself with other
employees of your organization
Questions
I do better than other employees by: 1
Productive time spent working on the tasks assigned
to me
2 Meeting with directed quotas and goals
3 Overall productivity in getting the job done
4 Going beyond what is expected of me to make
customers happy
5 Responding quickly and courteously to fulfill
customers’ needs
6 Overall quality of service that I provide
7
Giving suggestion to the management whenever
they ask to me in contingency situation or critical
time.
8 Attaining in a training program where other
employees do not join in that training program.
9 Using my trained skill and knowledge of training
program
Str
on
gly
ag
ree
Ag
ree
Ne
ith
er
ag
ree
no
r d
isa
gre
e
Dis
ag
ree
Str
on
gly
dis
ag
ree