Designation

Department

This Survey is intended to measure employee job satisfaction of

your organization. The Survey is totally dedicated to academic

purpose. The information will be confidential. This survey is

conducted by Noor Ullah Patwary, a HRM major student of East

West University under authorization of Lecturer, Shahpar Shams.

Write Your Designation and Department

Use check mark (✔) to select your answer

for following questionnaire:

Age Below 25 25 to 34 35 to 44 45 and above

Gender Male Female

Marital Status Married Unmarried

Work

Experience

Less than

1 Year

1 to less

than 4

years

4 to less

than 7

years

7 to less

than 10

years

10 to less

than 13

years

16 to 19

years

Above

19

Years

Monthly

Income

(Basic

Salary)

Less than tk.

20,000/=

Tk 20,000/=

to less than

tk 30,000/=

Tk 30,000/=

to less than

tk 40,000/=

Tk 40,000/=

to less than

tk 50,000=/

More than tk

50,000/=

Questions

1 I feel encouraged to come up with new and better ways of doing

things

2 My work gives me a feeling of personal accomplishment.

3 I have the tools and resources to do my job well

4 On my job, I have clearly defined quality goals

5 Organization does an excellent job of keeping employees informed

about those matters which are affecting us

6 When a customer is dissatisfied, I can usually correct the problem to

their satisfaction

7 I understand why it is so important for my organization to

recognize and respect the value of differences in gender and age

8 My job makes good use of my skills and abilities

9 My supervisor visibly demonstrates a commitment to quality of

work

10 Senior managers visibly demonstrate a commitment to quality of

work

11 I experience personal growth such as updating skills and learning

different jobs

12 Management looks to me for suggestions and leadership

13 Supervisors encourage me to be my best

14 I am rewarded for the quality of my efforts

15 I am valued by my supervisor

16 The company has a positive image to my friends and family.

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Questions

17 My job makes a difference in the lives of others.

18 I received adequate training to do my job

19 I always get support from my collogues

20 I communicate with the superiors to build a good relation with them

21 I feel overwhelmed for my responsibilities in the organization

22 Other employees help me, when I face problems

23 A friendly environment inspires us to work as a team

24 I feel totally secured in my job.

25 In future, I will switch my job.

26 I am satisfied with the information I receive from management about

my job and how I am doing it.

27 I am satisfied with my involvement in decisions that affect my work

28 I am satisfied with the information I receive from management about

the organization’s daily progress.

29 I am satisfied with my opportunity for getting the job in this

organization

30 I am satisfied with the remuneration plan of the organization

31 I am satisfied with the performance of the organization

32 I am satisfied with the evaluation of my performance

34 I am satisfied with my promotion and remuneration

35 Overall I am satisfied about my job

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Compare yourself with other

employees of your organization

Questions

Other employees are:

1 Getting extra benefits than me but we give same effort

for the job.

2 Handpicked because of their gender differences

3 Not around in the emergency situation

4 Separated with each other because of their personal

disputes.

5 Not picked by customers to take service.

6 Not sharing organization’s information with me.

7 Not very good with the contingency planning

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Compare yourself with other

employees of your organization

Questions

I do better than other employees by: 1

Productive time spent working on the tasks assigned

to me

2 Meeting with directed quotas and goals

3 Overall productivity in getting the job done

4 Going beyond what is expected of me to make

customers happy

5 Responding quickly and courteously to fulfill

customers’ needs

6 Overall quality of service that I provide

7

Giving suggestion to the management whenever

they ask to me in contingency situation or critical

time.

8 Attaining in a training program where other

employees do not join in that training program.

9 Using my trained skill and knowledge of training

program

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