Post on 04-Aug-2020
Super Team Dynamics:It’s Time to Save the Day!
Rebecca Scott, CBAP
Founder, Vivid Spring Solutions
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From ThinkWise ‘Impact of Team Performance – Survey Report’, 2014: http://www.thinkwiseinc.com/impact-of-team-performance-survey-report.html 2
A Story about Teams…by the Numbers
59 Percentage of business leaders that think their team is underperforming
63Percentage of underperforming team members who demonstrate lack of accountability (10 points higher than an average team)
35 Percent increase in team performance when more frequent face-to-face communication occurs
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In a world, where a BA sees a team in distress…
Excess Work
Excess Meetings
Excess Email
Excess Messaging
TeamConflict
Average full-time US
worker:
47 hrs/wk
Average of 62 meetings a month per
office worker, with 37%
unproductive
On an average day, a US workerspends 2.6 hours
on email and receives 120
email messages
Average of 5000
marketing messages and
46 push notifications
per day
For 25% of employees, “avoiding
conflict led to sickness or
absence from work”
4Graphic from Atlassian. “You Waste a Lot of Time at Work”: https://www.atlassian.com/time-wasting-at-work-infographic
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Is your team like
mine?
Let’s Discuss
5 Minutes
…she sets off on a journey to help her team thrive
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We have a really important delivery soon.
I’m sure we can work together better to get
this done.
She seeks to understand the superpowers they need, and discovers the ones they already have
Diverse & Inclusive
Effective Communication
EmpathyPsychological
Safety
Working toward a common goalAll are connected to the goal, and all believe in it
Empathetic teams:• Are engaged• Have higher
retention• Are willing to put
in more time to work
Safe teams:• Take moderate
risks• Speak freely• Are creative• Work without
fear
Teams that communicate well:• Have trust• Are more
efficient • Achieve goals
Inclusive teams:• Are more
productive• Have higher
performance• Are loyal• Trust each other
8https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/
Google’s 2-year study on successful teams found that these 5 traits are key:
Then, her arch nemesis appears…
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…Team Conflict!Our heroine uses her newfound superpowers to:
Assess the behaviors, not the people
Joe has had migraines and didn’t realize he was short
with people lately. He’s going to be more aware of
his actions.
Promote Inclusion
Jill was left out of a series of meetings, so felt
excluded. She found out Steve has a lot going on and missed her on the
invites.
Demonstrate Empathy
Steve’s sister has been sick, which resulted in some missed deadlines and communications. He’s
going to delegate more.
…and she helped her team save the day!
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• Find 5 people• Give yourself a superhero
name and say your superpower
• Agree on a business problem that your league of super BAs can solve, leveraging all of your strengths
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Activity:
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Questions?