Stop Losing Customers

Post on 15-Feb-2017

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Transcript of Stop Losing Customers

Stop Losing Customers

Customers always need two things when shopping online:

Credit Card

Shipping Address

Online Shopping Process

Scenarios

A shopper won’t even come to your site to browse items

= Lost Customer

A shopper will not even add an item to the shopping cart= Lost Customer

The customer will shop from your

competitorwho has Connect

Address = Lost Customer

Before finishing the checkout, the shopper will leave your site= Lost Customer

What happens if a

shopper doesn’t

know the recipient’s

address

A

D B

C

Statistics

67% average Shopping Cart Abandonment Rate

$116.58 average Value of an online Order

Sources: http://baymard.com/lists/cart-abandonment-rate http://www.invesp.com/blog/cro/shopping-cart-abandonment-rate-statistics-infographic.html

http://www.marketingtechblog.com/video-shopping-cart-abandonment-with-listrak/

Result: U.S. Retailers lose

over $18 billion in revenue each year

Online Mobile In-Store

Connect Address can be integrated:

Reduce your Shopping Cart Abandonment & Stop Losing Customers

Solution

Step 1Customer selects a Connect Address Pin to request the recipient’s delivery address directly on your site

request

Facebook Example

Step 2Recipient receives request and enters their

preferred delivery address

send

Your preferred delivery address:

Step 3Customer is messaged to complete the checkout

with the address automatically filled in

checkout

Connect Address

NOW IT’S IMPOSSIBLE to lose customers due

to missing delivery addresses, drastically

reducing shopping cart abandonment.

SOCIAL COMMITMENT drives purchases with a new psychological

push developed through personal

interaction.

DOUBLE-DIP your sales with every new

request by gaining powerful exposure

to previously unapproached

customers.

www.ConnectAddress.comYou never know where your next potential customers wants an item delivered to…

Get Connect Address today and stop losing customers!