State of the Chamber

November 15, 2011

Systems, Processes & Changes

• Membership

– Unique Customer Numbers

– Document Management

– Decals

– Tracking Systems

– Electronic Invoicing

– Member Surveys

Filing Systems 2011 vs. 2010

Tracking Form & Decal

Sales & Informational Brochure

Shop Local Campaign

Partnerships & Outreach

• SWWABL

• Press Releases

• Publicity

• Web Presence

• Visit Vancouver USA

• Legislative Actions

• Other Representation, Radio, Social Media

• Nearly 100 Outside Appearances

Speaking at the Oregon State Chamber of Commerce Convention

Tourism Summit 2011

Shop Local & Business Expo

Press Releases

Business Opportunities for Members & Non-Members

Member Appreciation Issues

Visitors Information CenterUnique Products

Mt. St. Helens Products

Alpaca Products

Goat Milk Soaps

Native Wood Walking Sticks

MSH Ash Jewelry

Locally Made Cinnamon Roasted Nuts

Washington State License Plate Tins of Mints

Updated Employment Laws & Safety / Customer Service Training

10 New State & Federal Posters

Financial Outlook

• Chamber Today and 15 Months Ago

– Negative balance August 2010 -- <$2340>

– Positive balance in 2011 -- $25,459

• Golf Tournament

– 2010 -- $4577

– 2011 -- $7804

• Dues Revenue -- +11.4%

• Net Income 2010 vs. 2011 -- +1188%

Financial Outlook

• Visitors Information Center

– Funding -- Stable

– Staffing -- Superior

• Chamber – Today, checking account is healthy, $17k in CD

• Membership – 198 paying members

Future: 2012 and Beyond

In the works

•QR Codes

•VIC Logo

•Orienteering & Geo-caching

•Sister Cities

•Feedback Forum