State of the Social Media Nation

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Presented at the 2012 CMA Social Media Conference by Delvinia's Amy Sullivan, Vice President of Insight, and Randy Matheson, Director of Emerging Media + Trends. This 'State of the Social Media Nation' covers social media usage in Canada. Drawing on freshly minted data from the AskingCanadians research community, the presentation shares the latest stats on consumer engagement with social platforms. Learn what Canadians are doing, why, and how often, and gain valuable insights into how social media is changing Canadians’ purchasing behaviour and their relationships with brands.

Transcript of State of the Social Media Nation

STATE OF THE

SOCIAL NATION

STATE OF THE

SOCIAL NATION

- How are Canadians Using Social Media

- Social Media Fatigue

- Brands & Social Media

Agenda

HOW ARE CANADIANS

USING SOCIAL MEDIA?

HOW ARE CANADIANS

USING SOCIAL MEDIA?

Are you an active* member of

the following social networks?

March 2012

Most Active Social Media Networks

Facebook

73%

YouTube

35%

Twitter

20%

Linkedin

20%

Google+

19%

MySpace

2.4%

Foursquare

1.7%

Instagram

3.0%

Pinterest

5.3%

Flickr

5.3%

Tumblr

3.3%

* Have you logged in at any time in the past 30 days Source: AskingCanadiansTM, 2012

How are Canadians Using Social Media?

61%39% 55%

to stay connected with

family & friends

to stay connected with

professional contactsto stay up to date

on news and general

items of interest

Source: AskingCanadiansTM, 2012

Status Updates

44%Tell their own story by updating their

status on one platform or another

every month

Source: AskingCanadiansTM, 2012

Photo Sharing

38%Post photos to a

social media site in a typical month

Source: AskingCanadiansTM, 2012

17%Post videos to a

social media site in a typical month

Video Sharing

Socialcam Viddy

Source: AskingCanadiansTM, 2012

Location, Location, Location

14%share their GPS

location on a social media network in a

typical month

Source: AskingCanadiansTM, 2012

SOCIAL MEDIA

FATIGUE

SOCIAL MEDIA

FATIGUE

of social media users are less

enthusiastic today than they

were 12 months ago

Why?

The Thrill is Gone, Baby

44%

Source: AskingCanadiansTM, 2012

“[I have] a feeling that my sharing is a commodity that

somebody else is making huge piles of money from, without my having much say in how.”

Privacy

Source: AskingCanadiansTM, 2012

“The whole social media thing has gone from being the exciting new thing

to just another part of online life.”

“In the beginning it was exciting to keep in touch and share photos, etc. Now it is work to keep on top of it.”

Lack of Novelty

Source: AskingCanadiansTM, 2012

“I realise the people I know on Facebook are not my real friends.”

Relationships

Source: AskingCanadiansTM, 2012

about the

same number

of close

friends

84% fewer close

friends

8%

more close

friends

8%

Life Before and Since Facebook

Source: AskingCanadiansTM, 2012

Micro Social Media Networking

Path PairKidfolio

BRANDS & SOCIAL MEDIA

64%of social media users have taken action to stay up-

to-date with a brand via

social media.

Canadians Following Brands

Source: AskingCanadiansTM, 2012

2/3of brand followers

follow 5+ brands.

Canadians Following Brands

Source: AskingCanadiansTM, 2012

1/3followers are not just looking for a

deal or a contest (they want to

dialogue with the brand).

Canadians Following Brands

Source: AskingCanadiansTM, 2012

45%have “unliked” or stopped

following a brand’s social media site

in the past month.

Canadians Following Brands

Source: AskingCanadiansTM, 2012

Too many messages! Boring content!No value!

51%trust a brand’s website, over

their social media site.

Canadians Following Brands

Source: AskingCanadiansTM, 2012

Is the Honeymoon Over?

Photo Credit: Flickr: bored_now

1 in 4are open to receiving marketing

messages through social

media channels

Social Media Marketing

Source: AskingCanadiansTM, 2012

THANKS!

For more information contact:asullivan@delvinia.com

Randy MathesonDirector, Emerging Media + Trends

Amy SullivanVice President of Customer Insight

@delvinia / delvinia.com

corporate.askingcanadians.com