96% of unhappy customers don’t complain,91% of those will simply leave and never come back

56%-70% of customers will do business with you again if their problems are resolved.

68% of customers search and refer feedbacks from purchased customers before buying

DO YOU KNOW…

If you take Customer Service as your top priority, you must take a look at the solution

WHAT IS SOCIAL VOICE?

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Encourage customers to make more reviews and comments on your store

Allow users (store owner, customers) to interact and support each other

It’s a Magento extension to help you build the perfect feedback system

Provide more information and increase creditability of your store

After installing the extension, your own Social Voice system can be generated like this:

HOW SOCIAL VOICE WORKS

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Customers create a topic which can be a question, problem, idea or praise

Customers can see other user’s topics

HOW SOCIAL VOICE WORKS

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Users easily interact with each other by replying to a topic

Customers can answer the questions, leave comments, discuss the issues, share their ideas…

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HOW SOCIAL VOICE WORKS

Social Buttons

Product(s) related to the topic

Suggested keywords for

searchingUsers can

attach files to the reply

HOW IT LOOKS ON PRODUCT PAGE?

Social Voice

system allows

customers to

leave feedbacks

to a specific

product right on

the Product Page.

HOW SOCIAL VOICE WORKS

Besides, all feedbacks related to a specific product in your store will be listed and displayed on its Product Page. 

Topics about a product are shown at the

bottom of the Product

Page

Social Voice extension also allows customers to create and view topics on your Facebook fanpage just like on your store.

HOW SOCIAL VOICE WORKS

Feedbacks on

Facebook and

on your store

will be

synchronized.

It requires little effort to find out many feedback applications for your sites such as Get Satisfaction, Uservoice, SuggestionBox…These applications offer a variety of features for professionals but they still make some inconveniences if you own a Magento site.

Built-in extension (Configure directly in

admin section, no dependence on 3rd party)

Leave feedbacks right on Product Page

Customizable Theme & White label

available to all editions

Open source

Good price compared to its functions

No additional expenses required

Social Voice extension is designed to be totally compatible with

Magento sites, helping you easily manage your website.

Free Lifetime Support

Free Updates and bug Fixes

Money Back Guarantee 30 Days, no questions asked

ENJOY BEST CUSTOMER SERVICES

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