An introduction to Hosted Voice - TalkTalk Business · An introduction to Hosted Voice Internet...
Transcript of An introduction to Hosted Voice - TalkTalk Business · An introduction to Hosted Voice Internet...
An introduction to
Hosted Voice
Internet
Based on existingrouter shape
Voice
Existing voice iconrestyled in new format
Data
A simplified versionof CHI proposed
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Product categoriesAdditional suggestions to CHI work
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How it works
+ A scalable and flexible way to manage communications more effectively
+ Brings together sites and connects employees, wherever they are
+ All the functionality and features of a traditional PBX system
+ Compelling advantages and benefits over premises-based technology
+ Automatic scheduling of day/night service – allowing you to control traffic and meet the demands of your business
+ Auto Attendant routes calls efficiently and easily
+ Intuitive self-service portal allows you to make changes 24/7 at no cost
Introducing Hosted Voice
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+ No need for on-site equipment, reducing capital expenditure and cost of ownership
+ Quick to set up with low costs and transparent per-user pricing
+ Access a broad range of market-leading technologies
+ Integration of voice and data saves money and simplifies management
+ One enterprise-wide platform improves collaboration
+ Proven MITEL equipment for highest quality advanced functionality
+ Voice quality guaranteed self-service, when used in conjunction with our managed data services
+ Self-service portal allows configuration changes to be made at any time with no associated costs
+ Ability to connect disparate sites supporting home and mobile working
The benefits
+ Businesses with multiple sites looking to deploy uniform, integrated communications
+ Companies that need the flexibility to add users and plan for future growth
+ Organisations with limited resource, expertise or interest in running their own telecoms equipment
+ Businesses with existing IPVPN services from TalkTalk Business
+ Owners of legacy PBX systems that would need a step-change Capex investment to upgrade them
+ Businesses with lots of small sites where a PBX in every location is not cost-effective
+ Businesses with 5 or more phone users
The organisation it suits
+ Hosted Voice is a flexible platform that integrates voice and data applications
+ It delivers Business Grade features that support collaboration and productivity, and adapt to your customers’ changing communication needs
+ Employees can change location and seamlessly switch between their devices at any time
More about Hosted Voice
+ TalkTalk Business delivers Hosted Voice across our all-IP Next Generation Network
+ Our network covers more than 95% of the UK
+ Resilient and secure service with full username and password encryption
+ All voice traffic is encrypted
Business Grade delivery
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+ 600-strong UK-based team provide specialist support
+ Access to the fault-management team backed by service level agreements
+ Local engineers respond to your support needs with guaranteed response times
+ A service designed to help save you time and money
+ Technical expertise and the latest knowledge in Hosted Voice
Service and support
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