Social Media's Role In Scaling Your Organization's Culture, Community, and Contributions

Post on 10-May-2015

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Social media represents the largest opportunity for many nonprofits to scale their impact. However, social media also represents one of the most daunting and resource intensive marketing efforts that today’s NPO leaders are being pressured to manage. In addition to learning how to create a strong social strategy, viewers of this webinar will also leave with frameworks, outlines, and tools that will not only help increase their organization’s online supporters, but more importantly, increase their organization’s online donations. Community Boost Consulting’s Director of Impact, Cameron Ripley, presents on how you can leverage social media to build your organization’s culture, engage your community, and increase your contributions and online donations. Watched the full webinar with audio and video here: https://communityboostconsulting.org/learning/social-medias-role-in-scaling-your-organization/

Transcript of Social Media's Role In Scaling Your Organization's Culture, Community, and Contributions

Developing a Culture

+ Engaging a Community

Increasing Contributions +

Successful Social Media ______________________________

67% Inbound Traffic From Facebook

In 2012

64,902 In 2012

64,902 In 2012

1,540,263 Visits

64,902 In 2012

1,540,263 Visits

125,638 Donations

$33,492,165 Raised Last Year

In 2012

P.O.S.T. Method

P.O.S.T. People

Who Are You Inviting?

P.O.S.T. Objective

Why Are You Partying?

Ingredients of a Tasty Conversion Concoction

Ingredients of a Tasty Conversion Concoction

POTENTIAL MARKET

Ingredients of a Tasty Conversion Concoction

POTENTIAL MARKET

CULTURAL SUPPORTERS

Ingredients of a Tasty Conversion Concoction

ENGAGED COMMUNITY

CULTURAL SUPPORTERS

POTENTIAL MARKET

Ingredients of a Tasty Conversion Concoction

ENGAGED COMMUNITY

CONTRIBUTORS

CULTURAL SUPPORTERS

POTENTIAL MARKET

Ingredients of a Tasty Conversion Concoction

ENGAGED COMMUNITY

CULTURAL SUPPORTERS

CONTRIBUTORS

POTENTIAL MARKET

P.O.S.T. STRATEGY

How You Plan the Party?

SCOPE COST RESOURCES TIME

P.O.S.T. Technologies

Where Is Your Party?

Why Should I Care?

1.1 Billion Monthly Active Users

655 Million Daily Active Users

Why Should I Care?

29% Increased Donations

38% Volunteers Seek Fan Pages

What Should I Post?

40%

40%

20% What You Do

Your Space

Fluff

What Should I Post?

How Do I Make A Great Post?

STATUS UPDATE

IMAGE

Like ˑ Comment ˑ Share

VIEW COMMENTS

People Reached

Blueprint for a Perfect Facebook Post by Salesforce

How Do I Make A Great Post?

STATUS UPDATE

IMAGE

Like ˑ Comment ˑ Share

VIEW COMMENTS

People Reached

POST COPY: Keep it short and personal. Increase engagement by asking a question.

How Do I Make A Great Post?

STATUS UPDATE

IMAGE

Like ˑ Comment ˑ Share

VIEW COMMENTS

People Reached

POST COPY: Keep it short and personal. Increase engagement by asking a question.

CALL TO ACTION: Include a URL in your post copy. Give them urgency to act today!

How Do I Make A Great Post?

STATUS UPDATE

IMAGE

Like ˑ Comment ˑ Share

VIEW COMMENTS

People Reached

POST COPY: Keep it short and personal. Increase engagement by asking a question.

CALL TO ACTION: Include a URL in your post copy. Give them urgency to act today!

UPLOAD AN IMAGE: Upload an image at least 300x300. Use high impact photos; close ups of people, red and orange colors, not logos.

How Do I Make A Great Post?

STATUS UPDATE

IMAGE

Like ˑ Comment ˑ Share

VIEW COMMENTS

People Reached

POST COPY: Keep it short and personal. Increase engagement by asking a question.

CALL TO ACTION: Include a URL in your post copy. Give them urgency to act today!

UPLOAD AN IMAGE: Upload an image at least 300x300. Use high impact photos; close ups of people, red and orange colors, not logos.

ENGAGE: Posting is just the start! Stay engaged with the conversation.

How Do I Make A Great Post?

STATUS UPDATE

IMAGE

Like ˑ Comment ˑ Share

VIEW COMMENTS

People Reached

POST COPY: Keep it short and personal. Increase engagement by asking a question.

CALL TO ACTION: Include a URL in your post copy. Give them urgency to act today!

UPLOAD AN IMAGE: Upload an image at least 300x300. Use high impact photos; close ups of people, red and orange colors, not logos.

ENGAGE: Posting is just the start! Stay engaged with the conversation.

INCREASE THE REACH: Encourage likes, comments, shares! Try Boost Posts or Sponsored Stories in first 24 hours.

#Winning

How Do I Make A Great Post?

STATUS UPDATE

IMAGE

Like ˑ Comment ˑ Share

VIEW COMMENTS

People Reached

POST COPY: Keep it short and personal. Increase engagement by asking a question.

CALL TO ACTION: Include a URL in your post copy. Give them urgency to act today!

UPLOAD AN IMAGE: Upload an image at least 300x300. Use high impact photos; close ups of people, red and orange colors, not logos.

ENGAGE: Posting is just the start! Stay engaged with the conversation.

INCREASE THE REACH: Encourage likes, comments, shares! Try Boost Posts or Sponsored Stories in first 24 hours.

CONSIDER MOBILE: Almost 70% of fans will see your post on mobile. Use simple imagery, short copy, short video, and yes or no questions.

How Do I Make A Great Post?

STATUS UPDATE

IMAGE

Like ˑ Comment ˑ Share

VIEW COMMENTS

People Reached

POST COPY: Keep it short and personal. Increase engagement by asking a question.

CALL TO ACTION: Include a URL in your post copy. Give them urgency to act today!

UPLOAD AN IMAGE: Upload an image at least 300x300. Use high impact photos; close ups of people, red and orange colors, not logos.

ENGAGE: Posting is just the start! Stay engaged with the conversation.

INCREASE THE REACH: Encourage likes, comments, shares! Try Boost Posts or Sponsored Stories in first 24 hours.

CONSIDER MOBILE: Almost 70% of fans will see your post on mobile. Use simple imagery, short copy, short video, and yes or no questions.

MEASURING SUCCESS: Utilize the “Engaged Users” metric on your Insights page to measure which work best.

BE STRATEGIC

5

4

Follow the

RULE

60 30 10

Tweet in the

3

Tweet Stuff That People CARE

About

2

DO NOT OVERCOMPLICATE IT

1

Why Are You Partying?

CONVERSION CONCOCTION

ENGAGED COMMUNITY

CULTURAL SUPPORTERS

CONTRIBUTORS

UNDER RESOURCED

OVERWHELMED

And I get it.

But…

To be honest…

We aren’t doing enough.

REPORTING

Tracking

Optimizing

SO YOU CAN

SCALING

You aren’t doing enough.

OR

$150YEAR

$20MONTH

Normally….

30 DAYS FREE

Email Me….

Needed $65,000 in less than 6 weeks To qualify for a $65,000 match

Took to social media and email

Needed $65,000 in less than 6 weeks To qualify for a $65,000 match

Got the BIG match!

Took to social media and email

Needed $65,000 in less than 6 weeks To qualify for a $65,000 match

And oh yea……..

$1,000,000

YEARS OLD

HAD TO BUILD A WALL.

“I’m going to lay this brick as perfectly as a brick can be laid.”