Social conversion: Transforming Lead to Customer Conversion with Social Media

Post on 09-May-2015

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HubSpot's Kipp Bodnar presenting at HubSpot's Dublin Talk Series on June 13th on social conversion. Sharing examples, strategies and tactics for converting more leads into customers with social media. From embedding tweets to improving conversion rates to connect your sales team with the right social media intelligence, learn the secrets of social conversion. Additionally, you will learn how to leverage social media platforms and content to improve lead nurturing conversion rates, lead worked rates, as well as referrals from existing customers.

Transcript of Social conversion: Transforming Lead to Customer Conversion with Social Media

Social Conversion

#inbound12#inbound12

KIPPBODNAR

I have an unhealthy love of ketchup.

@kippbodnar

#DublinTalkSeries

I’ve never been cool.

Marketers have to be cool.

More than

700 million websitesSource: Netcraft

People think cool is conformity.

Lead the flock.

#inbound12

Social Conversion

Social Conversion

=Social Proof

+Strong Ties

Social Proof

People want to feel safe.

Safety is in numbers.

Strong Ties

Interaction, Affection and Time

The 3 Applications Of Social Conversion

Sharing

Lead Conversio

n

Sales

73% of CEOs

don’t believe marketers

drive revenue.

FOURNAISE MARKETING GROUP: BIT.LY/PENSCQ

people to people

Ignoring conversions for community.

close more sales.

“Social content is the new; more credible customer testimonial” - @KippBodnar #DublinTalkSeries

Segmenting is key.

“Use interactions in social media as points of segmentation to increase customer conversion” - @KippBodnar #DublinTalkSeries

“Create and display custom CTAs and Landing Pages to move buyers through the buying cycle” - @KippBodnar #DublinTalkSeries

Increase lead conversion.

Result: 27% Click Through Rate Increase

“Social Conversion is about improving lead conversion metrics with social content” - @KippBodnar #DublinTalkSeries

Result: 23% Increase in Click Through Rate

“Social Content can boost CTA click-through rate to increase lead generation” - @KippBodnar

Result: 5% Boost to Conversion Rate

Result: 7% Boost in Click-Through Rate

get people to share.

#inbound12

The half-life of a social media

link is 3 hours.

BITLY, 9/2011

#inbound12

THE

10:4:1 RULE

#inbound12

THE

10:4:1 RULELinks to third-party articles

#inbound12

THE

10:4:1 RULE

Links to company blog posts

#inbound12

THE

10:4:1 RULE

Link to a company landing page

Really?

Follow us Share this

Vs.

Share This Follow Me

3,200 Followers

256 Followers

The 3 Applications Of Social Conversion

Sharing

Lead Conversio

n

Sales

Social Conversion

=Social Proof

+ Strong Ties

Lead the flock.

You’ll be the coolest.

73% of CEOs

don’t believe

marketers drive

revenue.FOURNAISE MARKETING GROUP: BIT.LY/PENSCQ

More importantly…