SmartSafety Insights, not instincts The innovative data driven approach to a safer workplace Coert...

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Transcript of SmartSafety Insights, not instincts The innovative data driven approach to a safer workplace Coert...

SmartSafetyInsights, not instincts

The innovative data driven approach to a safer workplace

Coert du Plessis, Partner, Deloitte22 November 2011

Number 1

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Most workpalces now effectively measure safety performance

Feb-10 Mar-10 Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-110

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Total Recordable Injury Frequency Rate | Dashboard

TRIFR (C) TRIFR (B) TRIFR (A) QTR Moving AVG

TR

IFR

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Some are using visual ways of presenting the results

30% of injuries to the right hand

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And some innovative design principles....

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Measure the size of the problem

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SmartSaftey 101

Safety systems focus

Safety systems & people programs

Safety integrated into business

Ope

ratio

nal

Effe

ctiv

eE

mbe

dded

Sa

fety

ma

turi

ty

The Smart Safety Maturity Model

Data analytics maturity

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SmartSaftey 101

Granular profiling

Safety systems focus

Statistical reporting & trend analysis

Safety systems & people programs

Safety integrated into business

Real time Predictive analysisO

pera

tiona

lE

ffect

ive

Em

bedd

ed

Sa

fety

ma

turi

ty

The Smart Safety Maturity Model

Data analytics maturity

Hindsight

Insight

Foresight

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SmartSaftey 101

Granular profiling

Safety systems focus

Statistical reporting & trend analysis

Safety systems & people programs

Safety integrated into business

Real time Predictive analysisO

pera

tiona

lE

ffect

ive

Em

bedd

ed

Sa

fety

ma

turi

ty

Zero Harm

Smar

t Saf

ety

Slipst

ream

The Smart Safety Maturity Model

Data analytics maturity

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How it works

Existing Data

Smarten Data

Analyse

Granularinsights

Focused interventions

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Sharpening the usual levers

HSE Strategy, Plans,

Programs and Projects

HSE Infrastructure

Safety Mindset

Policy & Safety Procedures

Workforce Profile

Education, Training & Coaching

Job & Task Design

Workflow design

Site Profile Optimisation

Equipment, Tools and

Procurement Standards

Data Driven Decisions(Granular = Grades of control)

Performance Management -

Behaviour Change

Comms & Message

Campaigning

Investment planning & Budgeting

Operational levers

Activity Clusters

People levers

Safety leadership levers

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SmartSaftey 101

Granular profiling

Safety systems focus

Statistical reporting & trend analysis

Safety systems & people programs

Safety integrated into business

Real time Predictive analysisO

pera

tiona

lE

ffect

ive

Em

bedd

ed

Sa

fety

ma

turi

ty

The Smart Safety Maturity Model

Data analytics maturity

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Analysis example| Self Organising Maps (SOMs)

- Multifunction - Visual - No assumptions - Simultaneous - Proximity = similarity

Number of events I was involved in

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Five features cover 25% of the workforce and 43% of the severe incidents [Actual client result]

25% of the workforce 43% of the severe incidents

= Not covered by the 5 SOM attributes

= Covered by the 5 SOM attributes

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Window 2 of 500 – Fatigue exception rate

My ratio of fatigue exceptions

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Number of events I was involved in

My ratio of fatigue exceptions

1. Logic is correct - keep doing it

2. Counter intuitive - protect

3. Counter intuitive - don’t reward

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Number of events I was involved in

My ratio of fatigue exceptions

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Feature 1: Fatigued, “Nappy Valley”, Maintainer employees Nappy Valley – C-Australia, 2006 Census

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Barriers to insight

Insight

Dataquality

Security and data access

Data mountain

Analytic skills

Experience

What would you do differently if you could know who will get hurt next...

Your call.

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General information only

This presentation is provided as general information only and does not consider your specific objectives, situation or needs. You should not rely on the information in this presentation or disclose it or refer to it in any document. We accept no duty of care or liability to you or anyone else regarding this presentation and we are not responsible to you or anyone else for any loss suffered in connection with the use of this presentation or any of its content.

About Deloitte

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 140 countries, Deloitte brings world class capabilities and deep local expertise to help clients succeed wherever they operate. Deloitte‘s approximately 169,000 professionals are committed to becoming the standard of excellence.

Deloitte's professionals are unified by a colLabourative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity. They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities.

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About Deloitte Australia

In Australia, Deloitte has 12 offices and over 4,500 people and provides audit, tax, consulting, and financial advisory services to public and private clients across the country. Known as an employer of choice for innovative human resources programs, we are committed to helping our clients and our people excel. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. For more information, please visit Deloitte’s web site at www.deloitte.com.au.

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