SmartSafety Insights, not instincts The innovative data driven approach to a safer workplace Coert...

SmartSafetyInsights, not instincts

The innovative data driven approach to a safer workplace

Coert du Plessis, Partner, Deloitte22 November 2011

Number 1

(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation 3

Most workpalces now effectively measure safety performance

Feb-10 Mar-10 Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-110

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Total Recordable Injury Frequency Rate | Dashboard

TRIFR (C) TRIFR (B) TRIFR (A) QTR Moving AVG

TR

IFR


Some are using visual ways of presenting the results

30% of injuries to the right hand


And some innovative design principles....


Measure the size of the problem


SmartSaftey 101

Safety systems focus

Safety systems & people programs

Safety integrated into business

Ope

ratio

nal

Effe

ctiv

eE

mbe

dded

Sa

fety

ma

turi

ty

The Smart Safety Maturity Model

Data analytics maturity


SmartSaftey 101

Granular profiling


Statistical reporting & trend analysis



Real time Predictive analysisO

pera

tiona

lE

ffect

ive

Em

bedd

ed

Sa

fety

ma

turi

ty



Hindsight

Insight

Foresight


SmartSaftey 101

Granular profiling






pera

tiona

lE

ffect

ive

Em

bedd

ed

Sa

fety

ma

turi

ty

Zero Harm

Smar

t Saf

ety

Slipst

ream




How it works

Existing Data

Smarten Data

Analyse

Granularinsights

Focused interventions


Sharpening the usual levers

HSE Strategy, Plans,

Programs and Projects

HSE Infrastructure

Safety Mindset

Policy & Safety Procedures

Workforce Profile

Education, Training & Coaching

Job & Task Design

Workflow design

Site Profile Optimisation

Equipment, Tools and

Procurement Standards

Data Driven Decisions(Granular = Grades of control)

Performance Management -

Behaviour Change

Comms & Message

Campaigning

Investment planning & Budgeting

Operational levers

Activity Clusters

People levers

Safety leadership levers


SmartSaftey 101

Granular profiling






pera

tiona

lE

ffect

ive

Em

bedd

ed

Sa

fety

ma

turi

ty




Analysis example| Self Organising Maps (SOMs)

- Multifunction - Visual - No assumptions - Simultaneous - Proximity = similarity

Number of events I was involved in


Five features cover 25% of the workforce and 43% of the severe incidents [Actual client result]

25% of the workforce 43% of the severe incidents

= Not covered by the 5 SOM attributes

= Covered by the 5 SOM attributes


Window 2 of 500 – Fatigue exception rate

My ratio of fatigue exceptions




1. Logic is correct - keep doing it

2. Counter intuitive - protect

3. Counter intuitive - don’t reward

(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation

Feature 1: Fatigued, “Nappy Valley”, Maintainer employees Nappy Valley – C-Australia, 2006 Census

18


Barriers to insight

Insight

Dataquality

Security and data access

Data mountain

Analytic skills

Experience

What would you do differently if you could know who will get hurt next...

Your call.


General information only

This presentation is provided as general information only and does not consider your specific objectives, situation or needs. You should not rely on the information in this presentation or disclose it or refer to it in any document. We accept no duty of care or liability to you or anyone else regarding this presentation and we are not responsible to you or anyone else for any loss suffered in connection with the use of this presentation or any of its content.

About Deloitte

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About Deloitte Australia

In Australia, Deloitte has 12 offices and over 4,500 people and provides audit, tax, consulting, and financial advisory services to public and private clients across the country. Known as an employer of choice for innovative human resources programs, we are committed to helping our clients and our people excel. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. For more information, please visit Deloitte’s web site at www.deloitte.com.au.

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Liability limited by a scheme approved under Professional Standards Legislation.

© 2011 Deloitte Touche Tohmatsu. All rights reserved.

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