SiriusDecisions Interview: From Selling Products to Articulating Value and Quantifying ROI

Post on 10-May-2015

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"We need to move from selling products to solutions.” This seems to be the current rallying cry for every b-to-b marketing and sales leader today. However, this has been easier said than done. Today, moving from pitching products to selling solutions is not just a rallying cry, but a cry for survival, as ever more frugal buyers demand to understand the business value / ROI a solution will bring before making a purchase. Simply put -- if you want to grow revenue, your sale reps have to evolve from pitching products to clearly articulating and quantifying the value your solutions deliver. In this Interview with Edge Coble, Analyst for SalesEnablement Strategies for sales and marketing research firm SiriusDecisions, reveals the very latest research on why Value Communication is so important, and outlines proven best practices to address the challenge and use it to your revenue growth advantage.

Transcript of SiriusDecisions Interview: From Selling Products to Articulating Value and Quantifying ROI

Thomas PiselloCEO & Founder

tom@alinean.com@tpisello@AlineanROIwww.alinean.com

From Selling Products to Articulating Value

Edge CobleResearch Analyst,Sales Enablement

edge.coble@siriusdecisions.com@gecoble@SiriusDecisionswww.siriusdecisions.com

Sales invited later into Decision Making Process?

Exploration Evaluation SelectionIdeas

More than 1/2 to 2/3rds decision process complete?

67%

Sales reps invited when Buyer has already established a clear picture of solution.

24% lengthening of sales cycle duration

over past two years

Sales Taking Even Longer to Close?

Why? Top Business Issues for Sales in 2014?

Enough Leads?

Social Selling Capability?

Enough Content?

Sales Training?

Top Issues: Business Value + Wasted Time

#2 Opportunity: Ways to Improve Sales Productivity?

Enablement QuadrantValue Articulation

Reduce Wasted Selling Time

Reduce Wasted Selling Time?

On-Boarding New Reps

Customized Presentations, Proposals & Financial Business Cases

Dynamic & Intelligent Content

#1 Opportunity: Improving Value Articulation?

Traditional Sales & Marketing

Prospects

Business Value Selling Scenarios?

Existing Customers

BuyerInitiated

ProviderInitiated

Realized the Gain?We Can Deliver More!

Prove not the SameWe Deliver Better Value!

Quantify the PainWe Can Help Identify Challenges!

Justify the GainWe Deliver Bottom-Line Impact!

Illuminate the RainInsights for you!

How does Value Selling Map to Buyer’s Journey?

Exploration Evaluation SelectionIdeas Renewal /Addition

Existing CustomersBuyer InitiatedProvider Initiated

Realized the GainWe Can Deliver More!

Prove not the SameWe Deliver Better Value!

Quantify the PainWe Can Help Identify Challenges!

Justify the GainWe Deliver Bottom-Line Impact!

Illuminate the RainInsights for you!

Value Articulation & Productivity: Enable the Conversation?

Sales Enablement

Content fromMarketing

Yes!

Sales

What Investments are Not Working Today?

Traditional one-size-fits-all content

SalesMessaging Guidebooks

Traditional Sales Training87% forgotten within weeks

90% content never used – not Sales Ready1/3rd selling time wasted searching for / recreating content

Death by PowerPoint1/3rd would rather go to Dentist

Roadmap to Improve Value Articulation & Sales Productivity?

Storytelling + Insights + Quantification + Intelligence

Guided Value Conversations

Yes!Guided SellingIntelligent Playbooks + Content

Best Practices?

Adoption & Change Management

Unique Point-of-Value

ExplorationEvaluation SelectionIdeasRenewal /Addition

Guided Value Conversations Throughout Entire Buyer’s Journey

Thomas PiselloCEO & Founder

tom@alinean.com@tpisello@AlineanROIwww.alinean.com

From Selling Products to Articulating Value

Edge CobleResearch Analyst,Sales Enablement

edge.coble@siriusdecisions.com@gecoble@SiriusDecisionswww.siriusdecisions.com