Security / Continuity / Infrastructure

At SIDIF del Caribe we understand thenecessity of providing services andinformation 24 x 7 x 365..

It is paramount to have the expertise towork properly and efficiently intechnologically complex, heterogeneousenvironments in order to be able to supportthe needs of any modern and successfulenterprise.

We pride ourselves on being an extensionof your company, and thus, an extension ofyour success.

With over 25 years of experience, at SIDIF del Caribewe focus on providing best-of-breed services tosupport all your company’s Information Technologyneeds, such as:

• Information Security Management• Risk & Compliance Management• Virtual Infrastructure Management• Information Lifecycle Management• Asset & Service Level Management / CMDB• Tools for SQL Server, Sharepoint, and Powershell

Information Technology

Business Applications

Operating Systems

Hardware

Technical Support

Network Management

Information Security

Key Operational Areas

Information Security

Perimeter Security

Encryption & SIEM

Mobile Device Management

EndpointSecurity

ManagementIdentity

Management

Our biggest commitment is to keep your system safe andglitch free. Under our Information Security Plan, wefocus on the following areas.

ContinuityUnder any event or circumstance, we ensure Continuityof your firm’s key operations.

Centralized Backup & Restore

Information Lifecycle

Management

Disaster Recovery &

High Availability

Data Deduplication& Replication

Storage Solutions

Email and File

Archiving

Infrastructure Management

Service Desk

Output Scheduling Management

Network & Application Performance Management

Storage Output Management & Scheduling

I.T. Asset Lifecycle Management

We provide the tools for the management of essentialoperational components, such as policies, processes,equipment, and data.

Our team of qualified technicians are not only licensedand certified by all our partners, but are a key point toour continued success, and yours. We identify each ofour client’s needs and develop a Customized ServicesContract, which includes:

• Installation and Configuration• 24 hour support for mission critical applications• Level One technical support for all our solutions• Security, Backup and Infrastructure Assessments• Telephone, Virtual and Remote Support• Architecture Planning & Design• IT Operations Managed Services• Outsourcing

We recognize that every company has their own specificneeds and it is imperative to meet them in the mostefficient and timely manner.

At SIDIF del Caribe we understand that there is nostandard game plan that can effectively satisfy every ITnecessity. We recognize the value of tailoring ourservices to every client, creating a Customized ServiceContract that meets all of your expectations andcorporate requirements.

Business Standards & Regulation Compliance

At SIDIF del Caribe we assist you in each step to achieve compliance in key Standards and

Regulations.Among them:

• Sarbanes-Oxley• GLBA• FDA

• HIPPA• Basilea II• OMMI• COBIT• ITIL

• ISO 17799

Our Commitment To You• SIDIF del Caribe will empower your company

with all the necessary tools to run an efficient, continuous, secure, and problem free information system that will serve as the forefront for your company’s success.

• Issue uninterrupted technical support 24 hours a day, 365 days a year for your peace of mind.

• Provide you with accredited and certified products and services by our industry partners.

• Assure you that we are committed to become your ally on all your company’s information technology needs.

Our Partners

We have become partners & representatives of all the top players in the ITindustry. It is not only our goal, but our mission to provide our clients with thebest experience. This can only be achieved by having access to top-tierproducts, managed only by certified professionals