Shift happens - Key take aways re:publica '09 - Presentation @ Pepper GmbH - Dirk Otten, June 2009...

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Some highlights of the current discussion around "2.0" and social media, taken from this year's blogger conference re:publica '09

Transcript of Shift happens - Key take aways re:publica '09 - Presentation @ Pepper GmbH - Dirk Otten, June 2009...

#rp09 – “Shift happens”Key take aways re:publica 2009 - Presentation @ Pepper - Dirk Otten, June 2009 #rp 09

Key take aways

What was it about?

Blogger

Hooked up all day long

Lots of them

Never without

Macbook!

Berlin, Friedrichstadtpalast

Famous people-> Jimbo Wales – Wikipedia

Interesting people-> Lawrence Lessig – “Cluetrain Manifest”

Cory Doctorow-> Novelist + technology activist

Johnny Häusler-> spreeblick.de

Blogsphere

And plenty of groundbreaking discussions + directions

Key topics

Blogsphere

Collaborative Innovation

ManagementEnterprise 2.0

Group intelligence

Blogs

WikisCRM today

Innovation development

changes

Not only own Intellectual

Capital (ICAP), manage it

Corporate BloggingSocial Networks

Open Source Project „Hello

World“

Progressive video-journalism

Twitpics

Open source principle

Open Street Map

Creative commons movement

Digital Rights Management

The Power of the „digital us“

Key quotes

Key take aways

Must sees

Media Markets

Politics

The Power

Of the Digital Us

1992 2004 2005 2007200620032000 200119991998 20021994 1997199619951993

WebservicesFirstWebsite

Social Software

SOAP Web2.0

Wiki

Weblog

RSS

Folksonomy

Podcast

The Long Tail

CollectiveIntelligenceWeb as

Platform

Community

Collaboration

AJAX

Flashmob

Cloud Computing

User generated content

Crowd sourcing

SOA

In the beginning,

Image : striatic (Flickr)

there was the blogger.

But bloggers can only make

Image : striatic (Flickr)

change when their readers (re-)act.

Image : adactio (Flickr)

Image : striatic (Flickr)

People gain power when

they come together.That’s the power of

The Digital Us

Example 1: Media

The new digital world.

<

Attention shift

Old Media New MediaNew MediaOld Media

news story

Example 2: Markets

Trying to hide something?

http://www.youtube.com/watch?v=OhBmWxQpedI

http://www.youtube.com/watch?v=7l6AJ49xNSQ

Web2.0 shifts responsibility back to brands.

Web 2.0-users, formerly known as customers,

are now

business developer,

customer service staff.

marketing experts and

Usability

Persuasive Design

Example 3: Politics

Obama & beyond

Fundraising

supporter

$

supporter

supporter

$$

But it’s not just the

Obama campaign,

the Digital Power of Us

is global.

Image : University of Melbourne

International protests

organized through Twitter, Blogs and Facebook

Images : Indymedia, AFP

Burma

MoroccoIran

Example 4: Collaborative Innvation Management

Enterprise 2.0 @ IBM

Group Intelligence– 385.000 employees– Everybody has it‘s own blog– 60.000 are making use of it

> Participating company

Participating web

Employees are seen as a holistic source of knowledge

x2 = blog???

= tagcloud= search engine

IBM about corporate blogging

• Ed Brill: one post per day in average• Musts for a (corporate) blog

– Trust, credibility– Authentic voice is a major aspect for success– Participate in interaction– Regular updates– Be an authoritative source of information– Don‘t be afraid to admit mistakes in public– Don‘t expect praise– Demonstrate responsiveness to reader‘s impact– Link to others– Provide ways to contact offline

+ Some smaller findings

Tagging

• Tags let you find any information independently from where it is located – #rp09– #elearning

Open Source

• „Hello World“ project– Collection, usage and security of data on

social network platforms is a catastrophe– Hello World deliveres a technical approach to

regulate this data handling

• Open Street Map– “Data donations”

Creative Commons movement

An open digital right handling enables new creativity

CRM today and in the future

Today

soon

KundeVerkäufer

Experte

Freund

Verkäufer

Kollege

Freund Community

Spezielle Experten

Kollegen

Kunde

Conclusion

You don’t need money to use

You need good strategy

the Power of the Digital Us.

and a compelling cause.

Shift happens.

Question:

Does Web2.0

makes us more powerful?

Yes,

Web2.0 brings us together

more cheaply

more quickly

more internationally

than ever before.

Question:

What’s the right business model

for Web 2.0?

That’s a question for

Us

to answer.

Nobody likes change except a wet baby

to answer.

But better embrace it

than fail it.

Must sees

• Cory Doctorow: How to survive the web without embracing it: 48 minutes of intelligent notices around the characteristics of a successful offline medium in the 21st century

• Lawrence Lessig: Society 2.0: Digital Rights Management in today‘s society. 78 worthful minutes showing a perfect choreographed presentation

• Ralf Bendrath, Hendrik Speck, Jan Schallaböck: Netiquette for Social Networks & Markus Hündgen: Come play with me: How „open“ shall the web be?

Key quotes

• „The Internet is the best collaboration machine we ever build… It let‘s everyone be a kind of superhero.“

• „Business models who sue you won‘t proceed as the web develops.“

• “We face another Lutherism, going from central to decentral.”

All: Cory Doctorow @ #rp09

Key take aways1. Collaborative Innovation Management is no longer just an idea.

It has become a useful instrument for more and more companies Collective Intelligence.

2. Employees are seen more and more as a holistic source of knowledge.

3. The trend is moving from the "Participating Web" to the "Participating Company".

4. Communicating with other people, and having fun are the main drivers for participating in social networks.

5. On- and offline "worlds" are becoming more and more connected. Each drives a lot of traffic to the other. They do no longer exist parallel to each other; borders are becoming more and more blurred

6. Meanwhile bloggers have now got the power to influence presidential elections (Obama) or overthrow CEOs (Mehdorn, Deutsche Bahn).

7. The Open Source Principle becomes the “standard” for modern development and cooperation.

…more key take aways

8. “Learning 2.0”, the next stage of e-Learning, is an integral part of present-day student learning already.

9. Existing copyright regulations will vanish.

10. In three years’ time, more people will access the web using a mobile device than a fixed device.

11. We still face a considerable lack of knowledge about the basics of "2.0" - for example, RSS.

12. In nearly all developments, Germany is far behind the US. Germany should look at North America to anticipate upcoming customers' behaviour and use of the web.

13. Major systems like energy, health, transport and water are threatening to become weak. The new technologies might help.

14. The ten most popular jobs today didn’t exist five years ago.

15. Shift happens.

Some links

• re:publica '09 website

• spreeblick.de Blog

• netzpolitik.org Blog

• www.boingboing.com

• marketing-outpost.de Blog

Copyrights

• Pictures: Daniel Seiffert, Berlin

• Folien 24, 34 und 35 (Obama Campaign): Mary C. Joyce

• Folien 31 und 32 (Usability/Persuasive Web Design und mehr dazu): Sebastian Deterding auf der #rp09

The End